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“Everything great, BUT...”
Review of Omni Parker House

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Omni Parker House
Ranked #43 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
London, Ontario
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Everything great, BUT...”
Reviewed 6 June 2014

What a great hotel, great location, and excellent food and service...

BUT.... Multiple fire alarms during my stay, including one at 3am in the morning. It was very unclear though the announcements that followed the alarm as to whether we should or should not evacuate, which caused some concerns. Turned out to be hotel night shift brass cleaning gone horribly wrong, and the odors of chemicals were as inconvenient and unsettling as waking up and walking down stairs at 3am. Second alarm was in the afternoon, and nearly as frustrating. Too bad this spoiled my visit.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank LonCanadaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review, 9 June 2014
Please accept our apologies for the alarms you experienced during your stay. They did not constitute emergencies and were certainly inconvenient for everyone. Again, our apologies.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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7,275 reviews from our community

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Sydney, Australia
Level Contributor
189 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
Reviewed 5 June 2014 via mobile

Stayed here to finish up our tour of the States and Canada. And what a way to do so. This place was so eloquent and historical that it was a pleasure to be able to start here. The rooms were super cute and the lobby area was class class class! Would love to visit this place again.

  • Stayed August 2013
    • Value
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Helpful?
1 Thank BrendanOldman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review, 6 June 2014
It was a pleasure to host you during your tour of our region and we're happy to learn that our history added to your experience. Many thanks!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Boulder, Colorado
Level Contributor
9 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 June 2014

I travel to Boston frequently for business, and usually choose the Omni Parker House over the typical "chain" hotels in the area -- the rates are almost always lower, it's in a great location, and the service is outstanding. If you join Omni's free loyalty program, you get free Internet, and coffee delivered to your door at the time of your choosing every morning! On my last stay (which was actually for a personal trip with my son), their "Loyalty Ambassador" Kate Casey was exceptionally helpful in arranging a wonderful room and setting up a Freedom Trail tour. It's certainly an historic hotel, so the rooms can vary in size (and bathrooms are typically on the smaller side), but it's got great charm -- from the elevators to the "Last Hurrah" bar -- I'd highly recommend!

  • Stayed May 2014, travelled with family
    • Value
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Helpful?
1 Thank Boulder_Brad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 5 June 2014

Parker House was PERFECTLY located to access ALL of Boston. Lobby is beautiful, rooms are reasonably sized for a hotel of this age. Brunch was on the high side cost-wise, but the variety and abundance made it a good value. Great stay.

  • Stayed June 2014, travelled with friends
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank GoGirl45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 5 June 2014

My husband and I recently stayed at this hotel as part of an organised coach tour. The hotel is very well located with attractions within easy walking distance. The hotel guest room are very small with near on no space to put anything in the bathrooms. The first night we were incorrectly assigned a twin room on the lower level. The room was so small you could hardly move between the desk and the end of the bed. The window was so high that you had to get on a chair to look out. However, on the second night we were reassigned a deluxe double room on the highest floor. This was much nicer with more room around the bed and a much larger window with a sweeping view across Boston. However the bathroom was still cramped with no bench space. The lobby is beautiful as is the restaurant and the staff were very polite and helpful.

  • Stayed May 2014, travelled as a couple
    • Value
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank LindaB64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roanoke, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 June 2014

Love the city, love the history of the hotel. It is a beautiful hotel in the middle of town. Not too far from anything. All was the staff was so nice and helpful. The only draw back was the food. It could have been much "fresher" for the price.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Paula S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Braunfels, Texas
Level Contributor
40 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 June 2014

Nice hotel in a great location, many restaurants and bars within minutes, freedom trail right across the street, subway one block away, and close to airport. Loved all the architectural details in the lobby, made me curious about who had stayed there in the beginning.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank gs78130
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Parker House

Property: Omni Parker House
Address: 60 School Street, Boston, MA 02108-4109
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Family Hotel in Boston
#32 Green Hotel in Boston
#32 Luxury Hotel in Boston
#33 Romantic Hotel in Boston
#33 Business Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Omni Parker House 4*
Number of rooms: 551
Official Description (provided by the hotel):
Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more   less 
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Also Known As:
Omni Hotel Boston
Omni Boston
Omni Parker House Boston
Boston Omni

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