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“Great Service”
5 of 5 bubbles Review of Omni Parker House

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Omni Parker House
Ranked #43 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Great Service”
5 of 5 bubbles Reviewed 12 June 2014

I stayed at the Omni Parker House for a conference recently. Though my room was quite small, it was clean and nicely decorated. What really wowed me was the service. As a breastfeeding and pumping mom, the hotel truly made my life easier. The staff readily and quickly provided a refrigerator upon arrival, and allowed a late checkout. The front desk staff and housekeeping were very friendly and helpful. And if you have time, the manager, Seamus, has some amazing stories about his time at the hotel. Though I did not get to explore the area as much as I would have liked to, the hotel has a great location - close to historical sites and amazing restaurants. I would highly recommend this hotel purely based on the service I received, though if you have little ones and want to have room for them to plan in your room, this is not the hotel for you.

  • Stayed June 2014, travelled on business
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank 990eliseh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 12 June 2014

I booked this hotel because I don't find any room in Residence Inn hotel. I thought, it is okay to stay for one night, but it is very terrible bath room maintenance and worst guest room maintenance Very Very conjusted and I paid $360.00 per night. I don't select next time this hotel. Extended Stay is very good than this hotel.

  • Stayed June 2014, travelled on business
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    • Location
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank sivaramakrishnam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review, 13 June 2014
It seems clear that our product doesn't match the type preferred by this guest and we regret that our location and history didn't suit his/her needs.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brockville, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 June 2014

first stay at the hotel great hotel good location friendly and helpful staff good food in the restaurant some real character in the decor and architecture, I would stay again and recommend this hotel to anyone

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Clemens M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 12 June 2014

The staff at this hotel as some of the best I have ever encountered. I had to have a late cancellation because f car trouble on my way to Boston and they did not charge me for the extra night and even assured an early check-in for the next morning. They could not have been more accommodating. I also had two teenagers with me and the staff was great in helping find maps and things to do while I was in a conference. Price was great bc it was a conference rate. Room is a bit small, but it is a city hotel and certainly larger than most in European cities.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Newmarket, Ontario, Canada
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed 11 June 2014

Stayed at Omni Parker House last weekend for 2 nights. It is an old historic hotel and the rooms are dated and in need of renovation however the rooms and bathrrom are spotless. The Hotel has significant historic value. Although contentious-apparently JFK proposed to Jacqueline Bouvier in the restaurant of this hotel In addition, he also held his infamous bachelor party here which makes staying here a little more interesting.

The staff -espcially the concierge were so helpful. The concierge provided me with his 5 minute- what you need to see when in Boston overview which worked out perfectly. All staff, including Valet parking were very friendly and helpful. Valet parking costs $39 per day-this may seem high however the convenience is well worth it and it is on par with other large city hotels. Internet is $9.95 per day.

The location is exceptional and within walking distance to the all historial sites, restaurants and the harbourfront and the Italian quarter. I would recommend couples and families with teens to stay here.

  • Stayed June 2014, travelled solo
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Helpful?
1 Thank C L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review, 12 June 2014
Thank you for your comments and for allowing us the opportunity to mention that our overnight valet parking rate is, in fact, the lowest of any downtown Boston hotel. We hope to host you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 11 June 2014

Hotel was excellent, staff was very friendly and correct. The WiFi is free in the lobby BUT not in the rooms for some reason. The valet parking was polite and correct but be sure to check your car afterwards - mine had dents and scrapes that weren't there beforehand. The Whale watching and aquarium are in walking distance and worth it; the hotel is situated on the Freedom Trail so that's also easy. Dining in the North End was also just a walk away, Bricco's was recommended by the concierge and it was a great experience.

  • Stayed May 2014, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank robinp611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, United States
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 11 June 2014

A bastien of elegance and grace from the hustle and bustle of everyday. One can stroll to landmarks of our nations history from this location and then return for an elegant meal. A friendly staff is quick to help whether you need a car or cab or recommend restaurants. Direct booking was easy with good follow up communcation.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
3 Thank Millicent P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Parker House

Property: Omni Parker House
Address: 60 School Street, Boston, MA 02108-4109
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Family Hotel in Boston
#32 Green Hotel in Boston
#33 Luxury Hotel in Boston
#33 Romantic Hotel in Boston
#33 Business Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Omni Parker House 4*
Number of rooms: 551
Official Description (provided by the hotel):
Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more   less 
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Also Known As:
Omni Hotel Boston
Omni Boston
Omni Parker House Boston
Boston Omni

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