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“Great Location/Average Hotel” 3 of 5 bubbles
Review of Omni Parker House

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Omni Parker House
Ranked #43 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
Columbus, United States
1 review
“Great Location/Average Hotel”
3 of 5 bubbles Reviewed 17 June 2014

You can't beat the hotel location, and it is a beautiful hotel. Rooms are extremely small, no view except for a building 10 feet away. No room for working in hotel room; few electric outlets. Beds are comfortable, room is quiet. Expensive to eat and/or drink.

  • Stayed June 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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6,950 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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San Ramon, United States
1 review
4 of 5 bubbles Reviewed 17 June 2014

This place needs some serious updating...especially the popcorn ceilings. overall an ok value, but the ease of this location and convenience to being right in the heart of downtown make it more bearable.

  • Stayed June 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
Thank Nathan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Penfield, New York
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 16 June 2014

I like the Omni Parker House. My wife and I have stayed there twice now. It is in walking distance to most anything around downtown Boston. Not the cheapest place to stay but the people working there are always friendly and helpful. Very cool old Hotel. The rooms are good...the beds are comfortable and if you like Boston Cream Pie....this is the place they invented it!

Room Tip: A solid choice for a Boston Stay. A lot of history in this hotel.
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  • Stayed June 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank bdart5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 16 June 2014

The Omni Parker House is a beautiful hotel. Parker's Bar is cozy and the drinks are tasty. The location is central and perfect for getting around to all the different parts of Boston. The hotel staff was incredibly friendly and very helpful. Someone was always there to ask if we needed help or if there was anything they could do. Very pleasant stay!

  • Stayed June 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank Claudia G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
33 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 15 June 2014

Over the past year, have stayed at the Omni Parker House 4 times and each time I am amazed by the quality of service. Being an Omni Select Guest allowed us to get personalized service. If you're concerned about noise, speak to Kate Casey, the Loyalty Specialist, and she will help choose a room that is quieter than others. She also made sure we had the amenities we requested. Each visit came with a personalized note welcoming us. It's in the middle of all the action which is a plus. Wonderful restaurants, shopping and historical sites across the street and within blocks. The Freedom Trail is right outside.
I can't imagine staying anywhere else!

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Cheryl L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review, 16 June 2014
Thanks very much for continuing to stay with us on your visits to Boston and we'll be sure to pass along your kind comments to our Select Guest Loyalty Ambassador!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed 15 June 2014

Location is the only convenience of this old dated place, it is in walking distance to all historical places and restaurants.
We paid ridiculously high price with hope to stay in a luxury room. Well, it was a queen bed instead of king, windows facing neighbors and tiny dirty backyard. The furniture and carper smelled and had stains. No day light, no city view, no noise protection from the crowd that was running in hallway all night long. Apparently there were too busy that weekend and this room for handicaps was the last one left and so I feel the one.
One would asked what happened with the advance booking? but instead of arguing with the "customer service" we preferred spending time outside enjoying all what Boston has to offer.
Around 9 am on Sunday morning house-keeping was knocking doors and vacuuming the floors. What a pleasure!
As you can understand I'll never stay there again no matter of all famous predecessors who happened to find it enjoyable and famous pie that was invented there but I will keep the bill with charges for every single time I touched the phone (even when calls didn't go through) and 2 night parking that costed me more than gas from Boston back to Toronto.

  • Stayed May 2014, travelled with family
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank Katerina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review, 16 June 2014
Clearly, this guest did not have the typical Parker House experience....we will reach out to see what we can do to make her happy!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
31 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
4 of 5 bubbles Reviewed 15 June 2014

Great location and great staff. Walls of the rooms are very thin so you can hear alot. Location allows you to go to the Freedom Trail right outside the hotel. Special thanks to Seamus who was a very knowledgeable person and very fun to talk to.

  • Stayed June 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
2 Thank 285bobc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Parker House

Property: Omni Parker House
Address: 60 School Street, Boston, MA 02108-4109
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Family Hotel in Boston
#32 Green Hotel in Boston
#33 Business Hotel in Boston
#33 Luxury Hotel in Boston
#33 Romantic Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Omni Parker House 4*
Number of rooms: 551
Official Description (provided by the hotel):
Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more   less 
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Also Known As:
Omni Hotel Boston
Omni Boston
Omni Parker House Boston
Boston Omni

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