We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Very substandard hotel for its price range”
Review of Omni Parker House

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Omni Parker House
Ranked #44 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
Phoenixville, Pennsylvania
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Very substandard hotel for its price range”
Reviewed 18 June 2014

Nice location, but very substandard hotel property. The rooms are small and terribly poorly laid out. The bathroom has no surfaces on which to put personal care items. The lighting is inadequate. Somewhat moldy smell. The in-room entertainment system doesn't work - locks up. There was no room service menu or hotel services guide in my room. No exercise cycles in the fitness center. But the real negative is that the rooms are very, very noisy. Paper-thin walls and doors. All in all, a very disappointing experience. I would recommend against choosing this hotel.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rick B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

7,147 reviews from our community

Traveller rating
    3,313
    2,311
    948
    388
    187
See reviews for
1,598
2,344
385
1,765
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (918)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Pittsburgh, Pennsylvania
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 June 2014

I was upgraded upon arrival which was nice. The room was big though it had a fairly small bathroom. Beds were comfortable but there wasn't many accessible outlets. The view out of the windows were other buildings. I had an expensive breakfast buffet that was subpar at the hotel restaurant. It is a near a T-stop for public transportation. The location is in a good area but not too much going on at night around the hotel. It definitely could use some updating in the lobby, halls and rooms.

  • Stayed June 2014, travelled on business
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank George R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edwards, United States
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 June 2014

Gorgeous, historic hotel in a great location. Our room was on the small side, but very clean, quiet, and comfortable. We enjoyed our first night so much that we extended our stay by one night. The only sour note was that the gift shop ran out of Boston Cream Pie the morning of our departure--a tour group of 25 had just bought their entire stock!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank Kathryn M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mont Vernon, New Hampshire
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 June 2014

I have stayed at several different hotels in Boston and had my worst experience here. The "deluxe" room I stayed in was very small and in need of updating, the bathroom shower had very low water pressure and a slow drain that left you in standing water while taking a shower. Worst of all, the staff was very rude. The only thing this hotel has going for it is it's location. If you want to stay in this area I would recommend staying next door at Nine Zero which has comparable rates, updated rooms and much friendlier staff.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank JRSNH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review, 19 June 2014
We realize that our hotel is better suited for guests who appreciate our history and the style that comes with it and certainly understand why this particular guest would prefer a much more modern facility.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2014

Highly recommended for Boston or New England a must stay ay hotel.Staff helps make stay super with service and hotel history knowledge. It was like an fun history lesson- where you wanted to know more. Earl "the pearl" Los Angeles

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank 415earlh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 June 2014

took my 3 yr old to visit family. location couldn't be better. service was great. came back to my room later in the evening after dinner and there was a WARM cookie and milk waiting for my child. would stay there again .. even though the room was a bit small. but it's an old, charming beautiful building and i expected that. was pricey, but everything is pricey in boston. comparatively, this was a good deal for our needs.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Omni Hotels & Resorts

Helpful?
1 Thank 190erikah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Des Moines, Iowa
Level Contributor
71 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 17 June 2014 via mobile

As the other reviewers have said this is a beautiful hotel and I would have normally given it 4 stars even though I didn't have a great view and internet cost but the real problem came at the hotel bar. I asked for the drink menu and ordered the Parker collection bourbon that was listed at $12. The bartender said they were out but gave me one that was comparable. I drink a lot of bourbon and hadn't tried this one. It wasn't very good but that wasn't the problem. The problem was they charged me $42 for the drink. Thus was not comparable at all. I will not be staying again.

Stayed June 2014, travelled on business
Helpful?
3 Thank jasiowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this review, 20 June 2014
A mistake has been made, for which we apologize. Please contact us immediately so we can determine what went wrong and issue a refund as soon as possible.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Boston hotels
Downtown
Kimpton Nine Zero Hotel
Downtown
The Godfrey Hotel Boston
Downtown
Boston Park Plaza
Boston Park Plaza
#56 of 83 in Boston
4.0 of 5 bubbles 1,721 reviews
Show Prices
Show Prices
Show Prices
Downtown
The Langham, Boston
The Langham, Boston
#21 of 83 in Boston
4.5 of 5 bubbles 2,175 reviews
The Boxer Boston
#23 of 83 in Boston
4.5 of 5 bubbles 1,004 reviews
Downtown
The Bostonian Boston
The Bostonian Boston
#28 of 83 in Boston
4.0 of 5 bubbles 1,532 reviews
Show Prices
Show Prices
Show Prices

Been to Omni Parker House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Omni Parker House

Property: Omni Parker House
Address: 60 School Street, Boston, MA 02108-4109
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#22 Family Hotel in Boston
#32 Green Hotel in Boston
#33 Business Hotel in Boston
#33 Romantic Hotel in Boston
#33 Luxury Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Omni Parker House 4*
Number of rooms: 551
Official Description (provided by the hotel):
Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Ebookers, Odigeo, Hotelopia, Priceline, TravelUp, Hotels.com, Southall Travel, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Omni Parker House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Omni Hotel Boston
Omni Boston
Omni Parker House Boston
Boston Omni

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing