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“Exquisite”
Review of Omni Parker House

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Omni Parker House
Ranked #49 of 86 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
Reviewed 21 July 2014

This hotel is absolutely gorgeous decorated to the nines!! We loved the chandeliers throughout. Our room was small but the bed was sooo comfortable. I didn't like the fact that the bathroom had only a sink and no counter space so when getting ready to go out I had to work from the floor to the mirror. The staff was second to none when it came to service. The concierge was very knowledgeable regarding where to eat for lunch and dinner. He recommended the hotel for breakfast and we ate there but after eating there we visited Faneuil Hall and would have much preferred sitting outside for breakfast. This hotel is convenient to just about everything fun to do and we would highly recommend it.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Kellie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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4,293 - 4,299 of 8,138 reviews

Reviewed 21 July 2014

Enjoyed our trip to Boston. The Omni was right on the Freedom trail and it was fun to have history right outside the hotel doors. Also, enjoyed hearing about all the history INSIDE the hotel doors. Great stay! We enjoyed our time in Boston.

  • Stayed: July 2014, travelled with family
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Review collected in partnership with Omni Hotels & Resorts
Thank kimmiek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

As always, a wonderful hotel experience because of the superb Parker House staff. I stayed in one of the small rooms this time, and while it is very small, it was very comfortable and had everything I needed. Arriving at the Parker House feels like you are visiting family. Parker House restaurant was excellent. Breakfast buffet is a great meal and a very good deal.

  • Stayed: July 2014, travelled solo
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Review collected in partnership with Omni Hotels & Resorts
Thank Patricia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 July 2014

We had a nice time at the hotel. Beautiful room and great location. Walk to most places and T nearby. Very good restaurant and great staff. We will return often. Very quiet room and hallway. Very relaxing stay.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
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Review collected in partnership with Omni Hotels & Resorts
Thank Joyce P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 July 2014

This hotel does not live up to its reviews. The lobby is beautiful and the staff is professional, however, the rooms are comparable to any budget hotel chain! The furnishings and finishes are shabby, the bathroom is so small that one person can barely function in it, and the views from the windows were a concrete wall and the flat roof of the building next to the hotel. We had researched this hotel online - reviews and pictures - but we're so disappointed in the actual accommodations, considering what we were paying for these accommodations! We ended up moving to another hotel with a premium room that had a lovely view of downtown Boston and a great rate!!! We will not recommend the Omni Parker House to Boston visitors!

Room Tip: My tip is: choose a different hotel!
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  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
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Thank VanReh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this reviewResponded 21 July 2014

We deeply regret that our hotel did not meet the needs of this guest, despite his research prior to booking with us. As we've mentioned before, the historic nature of our property isn't for everyone, but we appreciate the feedback and hope that the rest of this guest's stay in Boston was an enjoyable one.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014 via mobile

Great location, excellent dining. I attended a conference here and spent 3 nights. No complaints. Excellent accommodations. Close to all major attractions. Valet parking, no self park. Home of the original Boston cream pie. Don't leave without getting one.

Stayed: June 2014
Thank njquintana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
OmniPH55, Guest Relations Manager at Omni Parker House, responded to this reviewResponded 21 July 2014

Thank you so much for your remarks and we're pleased that you enjoyed your stay with us!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 July 2014

What a remarkable experience we had at this hotel! From the minute we arrived until the moment we left the staff at the Parker House went out of their way to make us comfortable. We arrived early in the day--no problem! Our luggage was put into storage until we were called on our cell phone to let us know that our room was ready. Our porter, Jorge, couldn't have been more helpful, kind, and thoughtful. I asked about the famous Parker House rolls and before we knew it he'd gone into the dining room to bring some out for us to sample. The concierge was very helpful in choosing excellent restaurants and making reservations for us. (And he seemed very surprised when we tipped him!).
Yes, our room was small and the air conditioning a bit noisy, but these minor inconveniences were well worth the the many benefits we were offered. The location was perfect--really in the middle of everything we wanted to do. The park and dine package was well worth choosing. The breakfast buffet was unbelievable--so many choices and absolutely delicious.
Would certainly stay at The Parker House again when we return to Boston!

Room Tip: Book early and join their priority programMany perks?
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  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
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Thank Carol C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Omni Parker House

Address: 60 School St, Boston, MA 02108-4109
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#33 Romantic Hotel in Boston
#33 Business Hotel in Boston
#34 Green Hotel in Boston
#36 Luxury Hotel in Boston
Price Range: £94 - £419 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni Parker House 4*
Number of rooms: 551
Official Description (provided by the hotel):
Located along the historic Freedom Trail in the heart of downtown Boston, the Omni Parker House has the perfect location from which to experience Boston. ... more   less 
Reservation Options:
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Also Known As:
Omni Hotel Boston
Omni Boston
Omni Parker House Boston
Boston Omni

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