Having arrived on the last flight from Heathrow we arrived & were disappointed to be told that the hotel was full & we were to be moved to the at Hampton Inn the airport.
We were given champaign & had our taxis paid for & upon arriving bank the next day the staff were super helpful & arranged an apologie & an amount on our tab - plus a king size bed on the top floor.
Claire (manager) went beyond to try & make our stay perfect which we want to thank her.
I have only given them a 4 rather than 5 as we got bumped - all the other facilities were 5 out of 5.
Thanks Claire for trying your hardest!
- Official Description (provided by the hotel):
- We have just undergone a $28M transformation! Discover a destination that redefines luxury and puts its own spin on the Boston experience. Just steps away from the Boston Common, our hotel takes inspiration from the city's rich history while reveling in the unpredictable. Each space at Revere complements the next, allowing you to create your own unique and original Boston experience. Our spacious newly transformed guestrooms will be your hub from which to experience Boston. Stage a groundbreaking production in one of our innovative venues. Propose a toast to the nights you'll never forget or relax and unwind at Rooftop at Revere. Come and explore a completely new side of Boston. ... more less
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