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“Bumped on the first night ... However”

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Revere Hotel Boston Common
Ranked #35 of 84 Hotels in Boston
Certificate of Excellence
Reviewed 3 August 2014 via mobile

Having arrived on the last flight from Heathrow we arrived & were disappointed to be told that the hotel was full & we were to be moved to the at Hampton Inn the airport.

However.....

We were given champaign & had our taxis paid for & upon arriving bank the next day the staff were super helpful & arranged an apologie & an amount on our tab - plus a king size bed on the top floor.

Claire (manager) went beyond to try & make our stay perfect which we want to thank her.


I have only given them a 4 rather than 5 as we got bumped - all the other facilities were 5 out of 5.


Thanks Claire for trying your hardest!

Stayed: August 2014
Thank AandBnewadventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim A, Director Of Rooms at Revere Hotel Boston Common, responded to this reviewResponded 4 August 2014

Dear AandB -

Thank you for your kind review and for being so fantastic in our oversold situation. Occasionally we mis-calculate with room inventory and have to relocate a guest for one night. Claire said you were a pleasure to work with and I am very glad she provided you with great follow-up service. I hope we can welcome you back again the next time you are in Boston. Please reach out to me directly and I will make sure you are well sorted out for rooms and rates.

Warm regards,

Tim Anctil
tanctil@reverehotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,487 - 2,493 of 4,188 reviews

Reviewed 3 August 2014

Trendy hotel perfectly located close to the common with kind, friendly staff and nice sized rooms. We thoroughly enjoyed our 4 nights here and would highly recommend it especially for couples. The bar and pool area is popular and causes some delays with the lifts but other than that we cannot fault the location and service. We will definitely stay here again.

  • Stayed: July 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank samwhayjen s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim A, Director Of Rooms at Revere Hotel Boston Common, responded to this reviewResponded 4 August 2014

Dear Sam -

Thank you so much for your great 5-star review. It is much appreciated and thank you for your patience with our lifts. There are minor challenges with an older building but we try and make up for it in comfort and service.

Warm regards,

Tim Anctil
tanctil@reverehotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 August 2014

Wow! I can't say how much we enjoyed staying at the Revere. It was close to everything. Tim M. was absolutely amazing at check in! We loved our spacious room and the amenities at the hotel were unbelievable. I will always stay at the Revere when we come to Boston. Unbelievable stay thanks to this amazing staff!

Room Tip: Amazing two queens... spacious and modern... Great for a family of four!
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  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank 767Eli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tim A, Director Of Rooms at Revere Hotel Boston Common, responded to this reviewResponded 5 August 2014

Dear Eli -

Thanks for your great 5-star review and for the shout-out to Tim M. I hope we can welcome you back again soon - and Tim will be nominated for Associate Of The Month for having a great impact on your stay with us.

Kind regards,

Tim Anctil
tanctil@reverehotel.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 July 2014 via mobile

Went to the Revere for work. Great location. Room was good. Comfortable beds and bath products are really good. If you stay must go to the rooftop bar. Awesome atmosphere and great views. Staff was helpful and check in / out was great. Champagne at check in was a nice touch!!

Stayed: July 2014
Thank Leslie O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

We stayed at the Revere for 5 days during the 4th of July festivities and it was a Wonderful stay! The hotel is 15 minutes away from Logan Airport, and a block and a half away from the
Arlington Station (green line to Copley-Newbury St. and Kenmore-Fenway!). The Revere is within walking distance to most of Boston's attractions, although we did take a taxi to Long Wharf and the aquarium. No need to rent a car! Starbucks is across the street, and many restaurants are nearby including Boston Pizza Kitchen which serves delicious full pies or slices. The hotel is very modern and contemporary in décor- not quite fancy, but upscale-although the lobby smelled like a candle store on steroids. The front desk staff was polite, and efficient. The rooms were large, clean, and well appointed. Lots of comfy pillows, and sleep number beds to snuggle into after a long day of touring. The bathrooms are on the smallish side but come with hairdryers and wonderful bath products from Skoah, as well as oversized fluffy towels . Each room comes with a Kuerig coffee machine and plenty of coffee. Mini fridges were absent. Housekeeping was AWESOME- observant, attentive, and efficient! The air conditioning units in the guestrooms were a little loud, but they helped to block out some of the traffic noise from below, which was actually minimal. The only thing I have to say negative about the hotel was the Roof Top lounge service. The hostesses were more interested in talking to each other in the corner behind the stand, and the bartender was more interested in selling her "designer" line of clothing to customers (acid washed jean shorts-ew!) than taking our drink order. We did order the lobster roll and club sandwich, and both were tasty. As a side note: if you sit at the bar on a sunny day, beware, the metal surface will burn your arms. I would have given the Revere a 5 rating if not for the Roof Top staff. However, that experience was a minor glitch in a perfectly wonderful stay. Would we stay here again? Absolutely!

  • Stayed: July 2014, travelled with family
    • Location
    • Rooms
    • Service
3  Thank Trish R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 July 2014

The service and location were excellent. Easy walking distance to so many sites. Each room has a private balcony. The shower wasn't very powerful and there was not a hair dryer but these were trival in the overall rating. Did not eat at the restaurants but did have a drink at the Rustic bar. Love having morning coffee in my room and the free wifi was fast. Would definitely stay there again.

  • Stayed: July 2014, travelled as a couple
    • Value
    • Location
    • Service
2  Thank Aaaahhhhh2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 July 2014

An unfortunate start - where they gave up our room! Was turned around by this lovely hotel and their team. They really pulled out the stops to make us welcome and make up for the mix-up.

The loft suite was lovely and a leisurely afternoon on rooftop was wonderful. Thank you all.

Stayed: July 2014, travelled as a couple
Thank Steve M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Revere Hotel Boston Common

Address: 200 Stuart Street, Boston, MA 02116-5442
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #35 of 84 Hotels in Boston
Price Range: £114 - £400 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Revere Hotel Boston Common 4*
Number of rooms: 356
Official Description (provided by the hotel):
We have just undergone a $28M transformation! Discover a destination that redefines luxury and puts its own spin on the Boston experience. Just steps away from the Boston Common, our hotel takes inspiration from the city's rich history while reveling in the unpredictable. Each space at Revere complements the next, allowing you to create your own unique and original Boston experience. Our spacious newly transformed guestrooms will be your hub from which to experience Boston. Stage a groundbreaking production in one of our innovative venues. Propose a toast to the nights you'll never forget or relax and unwind at Rooftop at Revere. Come and explore a completely new side of Boston. ... more   less 
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