We stayed here two nights, three nights apart. We were very happy with our first night. The friendly receptionist gave us a room with a view of the Charles River, and the room price was $247++. One problem was that the bed was very close to the wall on one side, and it's good my husband is very slim so that he could get in and out of bed. When we came back for the second night, for which we paid $398++, the receptionist told us we were being given a newly refurbished room. That may have been true, but it was also right behind the bank of elevators, which we weren't warned about. After hearing the noise, my husband went downstairs and asked to be moved, but she told him that we had come late and there was no other room available. Is it hotel policy to save the worst rooms for those who arrive late even though we would've been charged full price even if we didn't show up? Was there truly no other room available? All night long we heard the elevators going up and down intermittently, which was very disturbing. Also, in order to get wi-fi in our room, there was a charge of $9.99 a day, which was why the lobby (free wi-fi) was full of people on their devices. We will book elsewhere next time.
- Official Description (provided by the hotel):
- Business-friendly Sheraton Boston Hotel, which is connected to Hynes Convention Center, is 4 miles from Logan Airport and close to the Shops at Prudential Center, Copley Place, and Newbury Street. ... more less
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- Also Known As:
- Sheraton Hotel Boston
- Boston Sheraton