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“Not for me” 3 of 5 bubbles
Review of Taj Boston

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Taj Boston
Ranked #28 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersPlatinum level
Milton Keynes, United Kingdom
Level Contributor
73 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
“Not for me”
3 of 5 bubbles Reviewed 18 June 2011

The Taj is in a nice location near the common.
When we arrive at 16:00 hrs our room wasn’t ready, we had to wait 15 minutes as the people before us were late leaving. However when we left we asked if we could leave at 13:00 hrs instead of 12:00, we were told we had to vacate as the room was booked.

The room was large, strangely the sink to wash your hands after going to the toilet was in the room rather than in the bathroom, not very hygienic.

The Wifi was about $11 per day and there were no coffee making facilities.
So we went out for coffee and to use the internet.

The last morning I got up to be greeted by a bill for $124 which had been pushed under the door.
This was supposedly for the use of the honor bar which we had not used.
When I went to reception to complain the charge was waved with hardly a comment, very strange.

We didn’t attempt to eat here as my bank manager would have disowned me.

I don’t think we will be back and I don’t think the hotel we be bothered by that as they seem to have some well healed clientele.

  • Stayed June 2011, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Homeboy_hols
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,483 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (489)
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London
Level Contributor
26 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 bubbles Reviewed 18 June 2011

We have just returned from four days staying at the Taj Boston. The Taj is one of those older style hotels that hark back to a different age and I quite anticipated it would be stuffy and pretentious but no. The greeting when we arrived was both warm and friendly with some humour thrown in from the lady on the front desk. Our room on the 12th floor was huge!! And the bed was very comfortable. It was very unusual but the chairs and foot stools provided were actually usable and not there just for ornament or for throwing your dirty clothes over. This is a first chairs used for sitting in and not throwing your selves straight on the bed when returning from a day on the town. The location I would say is the best in Boston ideal for all the sites and the Taj sits well in the Georgian style surroundings of the Back Bay and Beacon Hill district. We used the hotel for breakfast and they were wonderful and so well presented with helpful restaurant manger and staff. We managed a window seat most mornings which was great watching the commuters struggling to work clutching coffees and brief cases. One minor moan and it is minor. The plug didn’t work in the basin or bath and you had to leave the taps running when washing and shaving. I did point this out on day one to the front desk but nothing was done. I am sure the Taj group has signed up to a corporate social responsibility statement which includes water and I am positive they wouldn’t be amused that thousands of litres of water are being thrown away in this room each year because the front desk did nothing.

Room Tip: Get rooms over looking the park.
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  • Stayed June 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Patroclas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucks County, PA
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 13 June 2011

As always, our stay was a pleasure at the Taj in Boston. The building is ON the Boston Common and used to be the Ritrz, before they moved. The bathrooms are updated, the rooms are spacious and the staff is top notch. Make sure you ask for a room with a fireplace..its a unique experience!!!

The hotel is great for a romantic getaway (we've done weekends there numerous times) and accommodates all business needs.

The location couldn't be better...

  • Stayed April 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Uncorked4u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
46 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed 12 June 2011

We stayed at the Taj with our 3 year old and the staff were wonderful in making her feel at home. Coloring books and crayons are staple at breakfast. The lady concierge was very helpful in advising us on where to take her and when, got us the tickets, had them left in our room and was incredibly instrumental in making us to do the most in three days with our toddler. The location is superb being near Newbury and the Commons. The rooms and bathrooms however were very tired, we have stayed at Taj hotels in India and were quite disappointed in the lack of 'Taj' luxury in the rooms. The bathroom sinks did not drain, the plastic tub mat was dirty and the walls were chipped. A renovation and more attention to detail would help elevate the whole experience of staying there.

  • Stayed June 2011, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank baileydogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New York City, New York
Level Contributor
23 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 12 June 2011

The Taj is the old Ritz Carlton. It's located on Newbury Street at Boston Common. We had a room with a view of the Common which was absolutely beautiful in the spring. Bedding is sumptuous, the ambience is cozy, and everything is impeccably clean. There was a working fireplace in the room with a menu of firewoods to choose from. This hotel achieves great luxury without being at all pretentious; we felt very comfortable from check in to check out. The staff was professional, courteous, and friendly.

The only part of our experience that wasn't five star was room service. We had dinner and breakfast from room service, and neither meal was memorable. But we will happily stay here again.

  • Stayed May 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Landonsholiday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mexico city
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 31 May 2011

We were in Boston for four nights at the Taj and the location was excelent. The rooms are very nice and everything worked perfect. The attention of the concierge is also very very good. I would recommend this hotel if you plan a trip to Boston.
I was a little afraid about the bad comments posted in this site and that´s why Ì`m giving my opinion.
Go to the Taj , you won`t regret

  • Stayed May 2011, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank moises74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, Alabama
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 28 May 2011

We stayed in Boston for a couple days after a New England cruise. This hotel was great rooms were a little dated but the whole staff made you feel comfortable and Special. We had a room on the club level and enjoyed those benefits and the views were amazing.

  • Stayed May 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank cruisechic2011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Taj Boston

Property: Taj Boston
Address: 15 Arlington Street, Boston, MA 02116-3417
Phone Number:
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
#4 Green Hotel in Boston
#20 Luxury Hotel in Boston
#36 Romantic Hotel in Boston
#36 Business Hotel in Boston
#44 Family Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4.5 star — Taj Boston 4.5*
Number of rooms: 273
Official Description (provided by the hotel):
Taj Boston, the Crown Jewel of Boston Hotels, occupies the city's most prestigious address at Arlington and Newbury Streets. Renowned for its classic style and award-winning service, this 1927 landmark hotel overlooks the picturesque Public Garden with swan boat rides and the Boston Common's ice-skating at Frog Pond. Surrounded by art galleries, boutiques and restaurants, the hotel is ideally located near the Theatre District, historic sites, shopping at Copley Place and the Hynes Convention Center. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Indian Hotels Company Limited, Hotels.com, Expedia, TravelUp, Southall Travel, Agoda and Odigeo so you can book your Taj Boston reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Taj Boston Hotel Boston
Taj Hotel Boston
Boston Taj Hotel

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