On 12-30-13 to 1-1-2014 we stayed at the Westin Copley, as we entered the Vallet sevice area (2 seperate SUV's/ 2 seperate rooms) the bell man brought a large metal cart over to take our bags, however the cart was on a Hill, the cart then took off full speed into my brother in laws car which I caught and saved before there was too much damage.. We were assured by the vallet and the manager that they would take car of both of our parking.. the next day i recieved my bill and low and behold the parking charges are on the bill as well. Unfortuantely due to it being new years day the lines were was too long to address this especially with 4 small children, we frequent Boston alot, and never run into any issues, i just believe that if hotel staff promises to take care of something that was clearly their fault and does not it is pretty bad business.
- Official Description (provided by the hotel):
- The Westin Copley Place, Boston is located in Boston's sophisticated Back Bay neighborhood, alongside the best shopping, dining and entertainment that the city has to offer. Famous attractions such as Fenway Park, the Boston Public Library, the Boston Common, and Quincy Market are within close proximity of the hotel and can be easily visited by way of public transportation. Conveniently, the hotel is located just 15 minutes from Boston's Logan International Airport and is easily accessible from I-90, I-93 and Boston's historic Storrow Drive. ... more less
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- Also Known As:
- The Westin Copley Place Hotel Boston
- Westin Boston
- Westin Copley Place
- Boston Westin