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“Super convenient to airport” 4 of 5 bubbles
Review of Hyatt Regency Boston Harbor

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Hyatt Regency Boston Harbor
Ranked #33 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersBronze level
San Francisco, California
Level Contributor
132 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Super convenient to airport”
4 of 5 bubbles Reviewed 22 December 2013

Very near to Boston Logan airport (BOS) and convenient for a quick in-and-out visit to the city. Airport shuttle runs on demand and took me literally 20 mins from landing to be in the front lobby of the hotel.

Typical business hotel. Efficient, clean, comfortable, quiet. Professional staff. Not much more to ask for.

Noise does not seem to be a problem for me. I got a room facing the harbor on the top floor. Great views at night and sleep with the blinds open for a great wakeup scene.

Room Tip: Great view from the harbor rooms. Sleep with blinds open if you want a wonderful wake up scene in th...
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  • Stayed December 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SometimesFlyer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, General Manager at Hyatt Regency Boston Harbor, responded to this review, 27 December 2013
Thank you so much for letting us know about your stay. I am thrilled to hear that you were able to take advantage of our convenient location. We hope that you will come back and stay with us again soon.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,186 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (555)
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English first
Bournemouth, United Kingdom
Level Contributor
49 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 bubbles Reviewed 17 December 2013

spent 2 nights here in November 13. Having been spoiled at the Hilton Logan Airport the week before, i was not dissapointed with this property.
The room was beautiful and had everything you would expect from an airport hotel. there is limited soundproofing and some aircraft noise can be heard however this didnt affect my stay at all. The JAL Cabin Crew who decided to go for a night out at 10.30pm and return at 4am on the other hand ......
The hotel is spotlessly clean. i felt guilty using the bins as they were so clean! (but i did!)

My package had breakfast included which was well worth the money otherwise it would have been $30 per person. The food was excelent but not worth $30!

I had a view of Logan Airport - that was fine for me but views on the opposite side of the corridor were of the city and WOW!!!! what a view! You get the same view from the elivators and the dining room.
The wifi at the hotel was good with a very speedy connection - the only down side was the fact that you pay extra for this. (one fee for up to 3 divices) Thankfully the guy at the front dext waved the fee for my - i have no idea why but i am very greatful for this!
the other staff at the hotel were excelent - all very friendly and professional.
Getting to the hotel from the airport is reasonably simple - you call the number on your reservation and a shuttle bus arrives a few mins later! leaving the hotel, the shuttle bus will take you to any of the terminals, the MBTA station or the rental car lott.
However, you can also take the Massport bus to the Water Taxi terminal which is a 30 second walk from the lobby! (if getting this from the airport, ask one of the other drivers to call it for you as they dont run that frequently)

Sadly, just about everything in this hotel is chargable ..... even down to the bottle of water left in your room with a $5 price on it!!!!!
Whats odd is that they provide a list of items that they can provide for free - tooth brushes right through to Chargers ... however they then charge $5 for a small bottle of water!!!!

In general, this is an excelent hotel with some very professional staff. i will definatly stay here on future trips to Boston, however i may just wait till the weather warms up a tad - going outside for a cigarette had the effect of A making me want to quit and B apreciation the warmth of the hotel!

Room Tip: the rooms have a view of either the airport or the city - both are amazing. Get as high as possible...
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  • Stayed November 2013, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank soarinuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hopkinton NH
Level Contributor
287 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 101 helpful votes
3 of 5 bubbles Reviewed 14 December 2013

I was due to fly out in the morning so I decided to stay here the night before, given an EXCELLENT rate offered through Orbitz. Unfortunately my visit was an extraordinary mix of ups and downs, and with business travel I tend not to "average things out".

PLUSES
+ wonderful service, both at the front desk and in the restaurant. First class, and although we should expect it, it is still refreshing when found
+ dinner - superb dish of grilled salmon. I'm not a big hotel restaurant guy, but the meal was excellent.

MINUSES
- Screw up at check in! No reservation, despite having an Orbitz confirmation number. I was ONLY saved by the availability of a room!
- CRAZY price for parking. Come on - REALLY??? At least charge what they do in the airport parking garage!

Work to do!

  • Stayed December 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank jmasci
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abuja, Nigeria
Level Contributor
43 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 bubbles Reviewed 12 December 2013

This hotel has is the travelers dream so close to the airport but no airplane noise. Our view of the harbor was amazing we just stared for hours. The rooms are really neat but the decor is simple but not spectacular, regular on the go hotel stuff. Right outside is a water taxi to the heart of Boston where you can get whatever you want or need and return back to the quietness of the hotel. The Staff are very patient and friendly answering all questions. There is a computer in the lobby dedicated to checking in for your flight, the shuttle service was good. This is my Boston hotel from now on.

Room Tip: Always ask for a room facing the habour
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  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank Ugwu N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, General Manager at Hyatt Regency Boston Harbor, responded to this review, 16 December 2013
Thank you for taking the time to review your stay. I always love to hear when a guest has enjoyed their stay with us. We hope to welcome you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gaspe, Canada
Level Contributor
22 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed 11 December 2013

We were only here for a short time as we stayed over between flights. The hotel was very comfortable. We had a room with an airport view but we didn't mind because our toddler loved it. We ordered room service and the food was very good - not too overpriced for a hotel.
The only problem we had was getting the shuttle from the airport. The free phones at the airport kept calling the wrong hotel. We called the hotel phone number from a pay phone but were cut off during our call. We went outside (in the pouring rain) to wait hoping they would send someone but we waited for quite a long time.

  • Stayed August 2013, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Kat44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 8 December 2013 via mobile

The hotel is very very beautiful beside the Boston harbor. The view is so so beautiful and the staff are very patient and nice. We left the hotel very early in the morning. When I asked the about the breakfast, they offered us some food to take away which was very sweet. And thanks so much to the chef who came extra early to prepare the food for us.
The hotel is clean and comfortable. I love it.

Stayed December 2013
Helpful?
Thank Yun L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roswell, Georgia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 8 December 2013

What a great hotel. very comfortable and convenient to the airport if you are traveling out of Boston. The hotel is also next to the water taxi so it's a quick, easy transport to sightsee in Boston. The hotel was clean and updated, bed was comfortable and the staff couldn't have been any nicer or more helpful. Great hotel - highly recommend staying there.

  • Stayed December 2013, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank kathie2005
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael H, General Manager at Hyatt Regency Boston Harbor, responded to this review, 16 December 2013
Thank you for taking the time to review your stay. I always love to hear when a guest has enjoyed their stay with us. We hope to welcome you back again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Boston Harbor

Property: Hyatt Regency Boston Harbor
Address: 101 Harborside Drive, Boston, MA 02128-2918 (Formerly Hyatt Boston Harbor)
Phone Number:
Region: United States > Massachusetts > Boston > East Boston / Logan Airport
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#25 Family Hotel in Boston
#25 Luxury Hotel in Boston
#25 Romantic Hotel in Boston
#29 Green Hotel in Boston
#32 Business Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Hyatt Regency Boston Harbor 4*
Number of rooms: 270
Official Description (provided by the hotel):
Modern glass lighthouse compliments the Boston Harbor setting, seven minutes by water transportation to the heart of Boston. Elegant touches, superb facilities and all the amenities complete the picture, tying in the stately flair and nautical theme. This hotel boasts unparalleled views of the city Skyline, and sits right along the banks of Boston Harbor. ... more   less 
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Also Known As:
Hyatt Harborside At Boston`s Logan International Airport Hotel Boston
Hyatt Hotel Boston
Boston Hyatt Harborside
Hyatt Boston

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