I stayed here after a flight cancellation caused by a snowstorm. After sitting in the airport for two hours hoping that my flight would not be cancelled, I used my phone to look for places close to the airport as my flight was rebooked for 9 AM the following morning. I prefer to get to the airport early, eat some breakfast and relax before boarding,
I booked the room using the Hyatt iOS app. It was a little difficult as I had to re-enter data if I missed a field, but I finally got it booked. I called and was told where to catch the free shuttle from Logan Int'l. Snow was heavy so I did have to wait a while for the shuttle, but the driver was very friendly upon arrival and apologized for the delay. The shuttle was filled with accidental tourists due to the delay so I looked forward to a long wait to check in.
Upon arrival, it took a mere 15 minutes to get to the front of the line and checked in. I observed a restaurant worker assist with communications with a French speaking couple who had been stranded due to a cancellation. They appeared to be well cared for. I know I was. I was able to negotiate a slightly lower rate and sent on my way to my room. The room had a wonderful view of the snow from a very large window. Just breathtaking. The room was very clean and spacious. Bathroom had everything I needed.
I went to the grill looking for a desert. They had the most delicious pumpkin custard I have ever had. The service was excellent and quick even though I was a carry out customer and the grill was filled. The staff wore smiles all around and the custard was ready in just a few minutes. I highly recommend the custard!
The shuttle to the airport was on time and driven safely.
I would definitely stay here again. However, next time I would probably look for my room using the Hotel Tonight app on my iPhone. The friendly couple who waited in front of me to check in used it and got a heck of a rate. Great experience all around.
- Official Description (provided by the hotel):
- Modern glass lighthouse compliments the Boston Harbor setting, seven minutes by water transportation to the heart of Boston. Elegant touches, superb facilities and all the amenities complete the picture, tying in the stately flair and nautical theme. This hotel boasts unparalleled views of the city Skyline, and sits right along the banks of Boston Harbor. ... more less
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- Also Known As:
- Hyatt Harborside At Boston`s Logan International Airport Hotel Boston
- Hyatt Hotel Boston
- Boston Hyatt Harborside
- Hyatt Boston