We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Spacious suite - walkable to the waterfront”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 12 more sites!
Hilton Boston Downtown / Faneuil Hall
Ranked #49 of 84 Hotels in Boston
GreenLeadersBronze level
Reviewed 10 June 2013

We stayed in a spacious suite - I was surprised to have so much space in a downtown hotel. The furniture was lovely, featuring granite tops on the tables, dressers, and stands. The bed was comfortable and we slept well. It's an easy walk to the waterfront (Rowes Wharf and Long Wharf) and to many downtown attractions. A feature that I liked especially is that this hotel provides very nice bathrobes. There was one small thing that I didn't like - there were not enough hooks and racks in the bathroom. When I took a shower, there was no place to hang up my robe and clean clothes so I had to put them on the floor. Otherwise, a very nicely designed suite.

  • Stayed: June 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MJchemist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Martens, Manager at Hilton Boston Downtown / Faneuil Hall, responded to this reviewResponded 11 June 2013

Thank you for staying with us and for posting your review. We're delighted to hear that enjoyed having the extra space of the living room with your one bedroom suite. It's great to be walking distance from the waterfront. The city is also doing great thigs with the Rose Kennedy Greenway that is just steps out our door. Thank you for the feedback on the bathroom. We do offer an optional towel reuse program that allows guests to choose to conserve resources by hanging towels, but we realize we don't have many hooks. Our designers are looking into options to fix this as we plan the next renovation. We hope to see you back again soon.
Best regards,
Brian Martens
Hotel Manager
bmartens@hiltonbostondowntown.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,961)
There are newer reviews for Hilton Boston Downtown / Faneuil Hall
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

1,600 - 1,606 of 1,961 reviews

Reviewed 8 June 2013

Great location. However room was small and the carpet was old and dirty. Breakfast staff was outstanding and put our group in room off to side. Wished we had stayed at airport Hilton as that is more consistent with Hilton standards.

  • Stayed: May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank TravelReview_IN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Martens, Manager at Hilton Boston Downtown / Faneuil Hall, responded to this reviewResponded 11 June 2013

Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We appreciate your candid review on the look and feel of our guestrooms and will use your comments as we constantly evolve to best meet our guests needs. We're glad that our restaurant team was able to ensure your group had a good start to their day. We hope you will return to stay with us the next time you are in the area so we may show you the quality hospitality you expect and deserve from our brand.
Best regards,
Brian Martens
Hotel Manager
bmartens@hiltonbostondowntown.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 June 2013

Fun to be in walking distance of Faneuil Hall and the harbor. We (family of 4) all got what we wanted at Quincy Market, then walked over to the harbor and ate at picnic tables. Rooms had high ceilings and felt very spacious. Clean and updated and very nice. Only complaint was I kept thinking the windows were open but they were not. Fortunately, it wasn't noisy at night so didn't lose any sleep.

  • Stayed: June 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank KATexas88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Martens, Manager at Hilton Boston Downtown / Faneuil Hall, responded to this reviewResponded 11 June 2013

Thanks for staying with us and providing your feedback on TripAdvisor. We're glad our location helped your family make the most of Faneuil Hall and the harbor waterfront. We're also happy to hear you enjoyed your room and we appreciate the comments on the window. These comments help us focus our preventative maintenance efforts. Thanks again, and we hope to see you back in Boston soon.
Brian Martens
Hotel Manager
bmartens@hiltonbostondowntown.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 June 2013

As other reviewers have mentioned the location is very good for Quincy Market, North End, etc. Doorman was very helpful in getting us cabs and for directions. As Hilton Diamond member I get free breakfast buffet. It was fine but I would not pay for it. Better would be Dunkin Donuts around the corner or Quincy Market. Pubs located around the hotel are very good, especially Mr. Dooley's located right next door. Great food at Dooley's and live music most nights.

Our room was a corner double that had a lot of room. Well worth the upgrade.

The bar/lounge was interesting. While having drinks at the bar watching the last inning of the Red Sox game the DJ from the lounge came over and shut off all the TVs. Just walked over with a remote and shut them off without asking. Its the Boston Red Sox and the last inning, he could have waited. At night the lounge becomes a niteclub with a lot of security. Again strange for a hotel.

Room Tip: Try to upgrade to corner superior room
  • Stayed: May 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank thptrek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Martens, Manager at Hilton Boston Downtown / Faneuil Hall, responded to this reviewResponded 11 June 2013

Thank you for staying with us and sharing your comments. We're delighted you enjoyed your room and that it provided a great base for you to enjoy all the nearby attractions. Thank you for your candid feedback on the breakfast and the lounge service which we appreciate as we strive to improve our offerings. Our restaurant has recently stopped switching to a format with a DJ at night. Thank you for your loyalty to Hilton as a Diamond member and we hope to see you back soon.
Brian Martens
Hotel Manager
bmartens@hiltonbostondowntown.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 June 2013

I've been to Boston a few times and stayed in other hotels, and the Hilton was a very good value for the location. You're just a couple blocks away from historical sights like Faneuil Hall, and great eateries and and pubs - always enjoy the Union Oyster House. Our room was spacious for a city hotel, it was very clean, and the staff were very accommodating when we needed advice or service.

Room Tip: get a high corner room if you can
  • Stayed: January 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SRQ-BOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Martens, Manager at Hilton Boston Downtown / Faneuil Hall, responded to this reviewResponded 6 June 2013

Thank you for taking the time to comment on your stay. I'm delighted to hear that you enjoyed your room and that our location allowed you to walk to many great spots in Boston. Thank you for the kind comments on our team - we are fortunate to have a great team that enjoys being of service. We hope to see you on your next visit.
Regards,
Brian Martens
Hotel Manager
bmartens@hiltonbostondowntown.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2013

This hotel is in a good location not far from the Quincy Market and the harbour. It is within easy reach of the main attractions. The bar was quiet on my first two nights and on the last night was very busy. It was slightly noisier that night which I could hear from my room, however it did not last long and stopped at a reasonable hour. The reception staff and doormen were very helpful and the room was very comfortable. I would recommend it and return if I visited Boston again. Boston is a great city and easy to navigate.

  • Stayed: May 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Sharon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Martens, Manager at Hilton Boston Downtown / Faneuil Hall, responded to this reviewResponded 6 June 2013

Thank you for choosing our hotel and commenting on your stay. We appreciate the remarks on our staff and the comfort of your room. We're glad you were able to enjoy attractions in walking distance such as Quincy Market and Boston Harbor. Likewise, glad to hear that you were not disturbed by noise. Our restaurant has recently made some changes that significantly minimize noise. We hope to see you again on your next trip.
Best regards,
Brian Martens
Hotel Manager
bmartens@hiltonbostondowntown.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 June 2013

This hotel is a superior hotel with helpful staff and good facilities. It is not the best hotel I have stayed at but it is clearly better than most and its location in Boston is outstanding with proximity to banks, ferry wharves, the IMAX theatre and the Aquarium and Faneuil Hall.

  • Stayed: May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank 2SLR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brian_D_Martens, Manager at Hilton Boston Downtown / Faneuil Hall, responded to this reviewResponded 6 June 2013

We're excited to hear that you enjoyed your stay. Thank you for taking the time to comment on it. It's easy to forget the IMAX theatre at the New England Aquarium - they have some amazing shark, penguin and coral reef features right now. Hope to see you again.
Best regards,
Brian Martens
Hotel Manager
bmartens@hiltonbostondowntown.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Boston hotels
Downtown
The Bostonian Boston
The Bostonian Boston
#24 of 84 in Boston
1,630 reviews
Downtown
The Langham, Boston
The Langham, Boston
#17 of 84 in Boston
2,315 reviews
Downtown
DoubleTree by Hilton Hotel Boston - Downtown
Show Prices
Show Prices
Show Prices
Downtown
Omni Parker House
Omni Parker House
#48 of 84 in Boston
7,719 reviews
Downtown
Boston Marriott Long Wharf
Downtown
Ames Boston Hotel, Curio Collection by Hilton
Show Prices
Show Prices
Show Prices

Been to Hilton Boston Downtown / Faneuil Hall? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Boston Downtown / Faneuil Hall

Address: 89 Broad Street, Boston, MA 02110-3509
Phone Number:
Region: United States > Massachusetts > Boston > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#34 Green Hotel in Boston
#36 Luxury Hotel in Boston
#37 Family Hotel in Boston
#48 Romantic Hotel in Boston
#52 Business Hotel in Boston
Price Range: £115 - £444 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Boston Downtown / Faneuil Hall 4*
Number of rooms: 403
Official Description (provided by the hotel):
Built in 1928 as Boston, Massachusetts' first Art Deco skyscraper, the Hilton Boston Downtown/Faneuil Hall hotel is the ideal blend of historic charm and modern flair. The hotel is centrally located downtown just two blocks from the Harbor and near many attractions, dining and shopping options. The Hilton is a premier 4-Diamond full-service hotel with 403 deluxe guestrooms & suites. It features Fin Point Oyster Bar & Grille serving subtly sophisticated regional cuisine, and a comfortable bar and lounge. The Hilton also features a brand new, state-of-the-art fitness center and over 10,000 sq. Ft of meeting space. At the Hilton Boston Downtown/Faneuil Hall our team is committed to make your stay a memorable one. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo, Expedia, Travel Republic (UK), Hilton Hotels Direct, Ctrip TA, Hotels.com, Ebookers, HotelQuickly, 5viajes2012 S.L., Cancelon, Evoline ltd and getaroom.com so you can book your Hilton Boston Downtown / Faneuil Hall reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Boston Downtown / Financial District Hotel Boston
Hilton Hotel Boston
Hilton Boston Financial District

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing