Stayed at the Seaport Hotel from April 4-8, I picked the hotel because it was conveniently located near the Boston Convention Center -- my kids attended the PAX Convention this past weekend. What a great hotel, the staff were extremely helpful and friendly. We arrived at the hotel at around 10:30 am to check in -- and were pleasantly surprised to find that our rooms were ready. The rooms were nicely decorated and roomy -- nice bathroom -- the beds were extremely comfortable. The concierge staff -- Ishan and Betty were extremely helpful. On our first day, we booked a tour package with Old Time Trolley -- there was some confusion on where we needed to pick up the trolley. My husband called Ishan to confirm if we were in the right location -- Ishan came out personally to meet us and got us on the trolley -- he definitely went above and beyond. Betty had made some great restaurant recommendations and was spot on with her recommendation. On one evening, we were going over to the North Side for dinner -- Ishan arranged for a complimentary car to take us there. Everytime we walked through the lobby area, we were greeted by friendly staff. On our last day, I had asked for a late checkout since we had an evening flight -- without hesitation, they extended one of my rooms to a 3:30 pm check time without incurring any additional fees. Great service....great people.....with a no-tipping policy. Whatever they are doing to ensure such great customer service it's definitely working. I highly recommend this hotel -- and the next time that I'm in Boston I will stay here again.
- Official Description (provided by the hotel):
- Located in Boston's bustling Seaport District with dozens of Boston's most popular restaurants and attractions within walking distance, the Seaport Hotel Boston offers business and leisure travelers newly renovated guest rooms and a variety of upscale amenities including complimentary wireless Internet access, one of Boston's most luxurious fitness facilities, an indoor pool, complimentary bicycles and beautiful city and harbor views. Seaport Boston is proud to be one of the Boston's greenest hotels. The hotel is five minutes from Logan Airport by taxi, water taxi and the MBTA and offers weekday shuttle service into downtown Boston. Nearby attractions include the Boston Convention & Exhibition Center, the Institute for Contemporary Art, the Boston Children's Museum, Boston's pedestrian friendly Harborwalk and the Blue Hills Bank Pavilion. ... more less
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- Also Known As:
- Seaport Hotel Boston
- Boston Seaport Hotel