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“Top Notch Service”

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Seaport Boston Hotel
Ranked #2 of 83 Hotels in Boston
Certificate of Excellence
GreenLeadersGold level
San Diego
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Top Notch Service”
Reviewed 23 October 2013

Stayed 4 nights at the Seaport Hotel in Boston for a conference in mid-October of this year. Was impressed by the service of the front desk staff who went out of their way to make me feel comfortable. I also had several business-related needs (e.g., holding Fedex packages prior to my arrival) that they managed splendidly. Overall experience was excellent; would highly recommend.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SAN_tripper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Oak Park, Illinois, United States
Level 6 Contributor
100 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 23 October 2013

Great location for convention center. Across the street from the FREE t-line from the airport. Walking distance to many restaurants. Since we were on a cruise the next morning it was the perfect place to stay. As with all Boston hotels it was pricey even with a discount.

  • Stayed October 2013, travelled as a couple
    • Value
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    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Lauren L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
Level 3 Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 October 2013

At first glance the Seaport appears as a generic, four-stars, good standard US hotel. The fifth star is in the not-so-small details: Complimentary, fast wi-fi (why other hotels make us punch in credit card details in a room we already have paid several hundred dollars for is a mystery and a nuisance) and gratuitiy to staff included in the price (avoiding looking for small change and constant calculation). The best thing about the Seaport is however the staff: Competent, service-minded and friendly, with a concierge that really put work into helping the guests.

The hotel is situated inbetween the city centre and the Airport, with several restaurants in the area. Good beds, well insulated windows, the possiblity for allergy friendly rooms and a decent gym. No shops in the vicinity but well situated for meetings in the Seaport area.

Room Tip: If you're an aiplane afficionado: Sea-side rooms have a nice view over Logan airport - you can s...
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  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ingme2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nagoya, Japan
Level 4 Contributor
31 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 23 October 2013 via mobile

This hotel is simply wonderful! Staff is very friendly and helpful, location is perfect, fitness center is fantastic, rooms are clean, furniture is new and bed is really comfortable. I strongly recommend this hotel! There are many restaurants in the vicinity and airport is just 15 minutes away by taxi. I will remember this business trip, not only because of wonderful city of Boston, but also because of excellent hotel and people that work there.

Stayed October 2013, travelled on business
Helpful?
1 Thank SailorNGO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeaportGM, General Manager at Seaport Boston Hotel, responded to this review, 6 November 2013
Thank you very much for taking the time to provide a review. Our team members are our greatest asset and it is always wonderful to hear our guests speak to their interactions. Thank you for selecting Seaport, and should your travels bring you back to Boston, we do hope to welcome you again.

Kind regards,

James M. Carmody
Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Beverly, Massachusetts
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2013

Exceptional service and accomodations..From the lobby to the entire hotel this place is beautiful....Just the floral arrangements are enough to make you want to stay here....All of the staff were A+...I travel all of the time all over the country and this is one of the nicest hotels I have stayed in....

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nancy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amsterdam
Level 5 Contributor
65 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 22 October 2013

Now this is a special hotel. Special in the first place for its no tipping policy. Finally! I hope more hotels will emulate the Japanese tradition. It really makes the experience so much more pleasant. Special, since this hotel is quiet, the windows have double thick glass and really no noise penetrates. The airconidioning is whisper quiet as well. I wish more hotels would pay attention to these aspects (noise) as this hotel apparently has done. The rooms are very clean, renovated and large. Bed quality is great, bathroom adequate but not luxiurious (4 star quality befitting this hotel). Location is in the seaport area which is rapidly developing and it is only a 10 min ride from Logan airport. In short, a very-well run hotel, quiet and better than its 4 star category would suggest.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sylvain7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Westerville, Ohio
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 October 2013

We recently held my son's wedding reception at the hotel and it was an amazing experience! The majority of us attending the wedding were from out of town and stayed at the Seaport. Both the hotel stay and reception exceeded our expectations. All of the staff was helpful, positive and went the extra mile. The service and food at the reception was excellent. We received numerous positive comments and we can't think of anything that could've been better. The location is convenient to the airport and a short cab ride to various attractions.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Diana T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeaportGM, General Manager at Seaport Boston Hotel, responded to this review, 4 November 2013
We value feedback from all of our guests, and it is especially pleasing to hear positive feedback from the mother of the groom as weddings are significant milestones. I am so pleased to learn that your expectations were exceeded and that you found our team gracious and accommodating. We will certainly share your compliments. Thank you for selecting Seaport for your son’s wedding, and best wishes to the happy couple.

Kind regards,

James M. Carmody
Vice President & General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Seaport Boston Hotel

Property: Seaport Boston Hotel
Address: 1 Seaport Lane, Boston, MA 02210
Phone Number:
Region: United States > Massachusetts > Boston > Seaport District / South Boston Waterfront , South Boston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Boston
#1 Business Hotel in Boston
#1 Luxury Hotel in Boston
#2 Family Hotel in Boston
#5 Best Value Hotel in Boston
#6 Green Hotel in Boston
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Seaport Boston Hotel 4*
Number of rooms: 428
Official Description (provided by the hotel):
Located in Boston's bustling Seaport District with dozens of Boston's most popular restaurants and attractions within walking distance, the Seaport Hotel Boston offers business and leisure travelers newly renovated guest rooms and a variety of upscale amenities including complimentary wireless Internet access, one of Boston's most luxurious fitness facilities, an indoor pool, complimentary bicycles and beautiful city and harbor views. Seaport Boston is proud to be one of the Boston's greenest hotels. The hotel is five minutes from Logan Airport by taxi, water taxi and the MBTA and offers weekday shuttle service into downtown Boston. Nearby attractions include the Boston Convention & Exhibition Center, the Institute for Contemporary Art, the Boston Children's Museum, Boston's pedestrian friendly Harborwalk and the Blue Hills Bank Pavilion. ... more   less 
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Also Known As:
Seaport Hotel Boston
Boston Seaport Hotel

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