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“Great Service”

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Seaport Boston Hotel
Ranked #4 of 84 Hotels in Boston
Certificate of Excellence
GreenLeadersGold level
Reviewed 17 December 2013

I've stayed at the Seaport Hotel in Boston on four different occasions over the past 18 months. After the first trip, they remembered who I was and greeted me by name. The service has always been impeccable. Free WIFI, quiet comfortable rooms, great service, and new gratuities accepted.

  • Stayed: December 2013, travelled on business
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1  Thank Bill M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,514 - 3,520 of 4,963 reviews

Reviewed 16 December 2013

I have stayed at this hotel on several occassions. It is in a great location near the emerging hub of the city. The hotel is clean throughout. The staff is incredibly helpful. The restaurants and lounges are very good. The rooms are bright, clean, spacious and competitively priced. Internet access and desk space is perfect for business travelers. Great choice and a short cab ride to downtown or area tourist attractions.

  • Stayed: December 2013, travelled on business
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1  Thank Will A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 December 2013

Just completed a super comfy, warm, cozy - wonderful - one night stay. My firm held its annual Holiday party at Del Frisco's across the street and the Seaport Boston could not have been more convenient. Steps away from the restaurant. Check in was a breeze. My 14th floor room had a great view. It was spacious, comfy, warm and inviting -- everything you need a hotel to be on a bitterly cold winter night. Many bar and restaurant options not only in the hotel, but in the surrounding area as well. Great pick.

  • Stayed: December 2013, travelled as a couple
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2  Thank iamamsterdam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeaportGM, General Manager at Seaport Boston Hotel, responded to this reviewResponded 18 December 2013

Thank you for your review. We always enjoy welcoming guests visiting for holiday parties, taking place both here and elsewhere, and I am pleased to hear you found your temporary home-away-from-home comfortable and welcoming. We appreciate your business, and I hope you enjoy a happy holiday season.

Kind regards,

James M. Carmody
Vice President & General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 December 2013

This is a very good hotel conveniently
located in Boston near exhibition and convention center.Well kept rooms and good services.Well connected by
ppublic transport and easily accessible to all important points of Boston.I can recommend this hotel.

  • Stayed: December 2013
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Thank jktomjk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2013

We stayed overnight as we had a party to attend. It was very close to the venue we were going to and was within walking distance. The hotel was beautiful, clean and the staff was awesome! I would recommend this hotel to anyone!

Room Tip: We did not use the spa but am sure it's awesome!
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  • Stayed: December 2013, travelled as a couple
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Thank Joan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 December 2013

Great business hotel with a nice business center, just along the waterfront with boats sailing all the time. The food is great too! The rooms are very clean, very prompt service; good information desk and very helping staff.

  • Stayed: July 2013, travelled on business
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Thank Sachin A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SeaportGM, General Manager at Seaport Boston Hotel, responded to this reviewResponded 18 December 2013

Thank you for your visit. Our team members strive to provide exceptionally personalized service to each guest so I am pleased to hear that you valued your interactions with our staff. Thank you for taking the time to provide a review.

Kind regards,

James M. Carmody
Vice President & General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 December 2013

I stayed in this hotel for two weeks in a business trip. The hotel is located just opposite to WTC and the Boston pier. The best thing about this hotel is their service. I have not seen a hotel with better service in America. It comes for a price of 20% extra charge on all room and food price. The hotel staff do not accept any gratuity from guests. The breakfast was included for my company folks and was awesome ! Others pay $ 20 but worth every penny if you are a big breakfast eater. If not stop by the Star Bucks counter in the hotel or DD across the street.

The only issue I had with the hotel was that they had a block for a 3 week charge on my credit card however when I early checked out in 2 weeks the block was never released. This caused me a lot of inconvenience. Another colleague who stayed here recently had a similar issue with the hotel.

  • Stayed: June 2013, travelled on business
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Thank Balaji17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Seaport Boston Hotel

Address: 1 Seaport Lane, Boston, MA 02210
Phone Number:
Region: United States > Massachusetts > Boston > Seaport District / South Boston Waterfront , South Boston
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Boston
#1 Romantic Hotel in Boston
#2 Family Hotel in Boston
#3 Luxury Hotel in Boston
#7 Green Hotel in Boston
Price Range: £128 - £329 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Seaport Boston Hotel 4*
Number of rooms: 428
Official Description (provided by the hotel):
Located in Boston's bustling Seaport District with dozens of Boston's most popular restaurants and attractions within walking distance, the Seaport Hotel Boston offers business and leisure travelers newly renovated guest rooms and a variety of upscale amenities including complimentary wireless Internet access, one of Boston's most luxurious fitness facilities, an indoor pool, complimentary bicycles and beautiful city and harbor views. Seaport Boston is proud to be one of the Boston's greenest hotels. The hotel is five minutes from Logan Airport by taxi, water taxi and the MBTA and offers weekday shuttle service into downtown Boston. Nearby attractions include the Boston Convention & Exhibition Center, the Institute for Contemporary Art, the Boston Children's Museum, Boston's pedestrian friendly Harborwalk and the Blue Hills Bank Pavilion. ... more   less 
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Also Known As:
Seaport Hotel Boston
Boston Seaport Hotel

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