I stayed at this hotel and was kept awake until 3:00 in the morning by the bars which come to life at night! You could hear the partiers as if they were in the next room. I complained to the hotel clerk and he said there was nothing he could do about it. The next morning I was complaining to the manager (who was very confrontational and unprofessional) stating that I wanted another room and the manager claimed she had never heard that complaint before this one. A lady sitting in the lobby stormed over to the desk and said that is so not true since she had just complained the day before when she complained about the same thing and had been placed in a different room. I also checked with others in my group (we had 3 rooms total) and all said the same thing - they were kept up until after 3:00 a.m. because of the booming of the bars and then the people leaving the bars. I was told by one of the clerks that the owner decides if anyone gets credit based on how he is feeling the day he looks at the complaint. Very unprofessional group - there are a lot better Boston hotels without the noise!
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- Also Known As:
- Harborside Hotel Boston
- Harborside Inn Boston