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“Generally good hotel” 4 of 5 bubbles
Review of DoubleTree Club by Hilton Hotel Boston Bayside

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DoubleTree Club by Hilton Hotel Boston Bayside
Ranked #60 of 83 Hotels in Boston
Boston, United States
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Generally good hotel”
4 of 5 bubbles Reviewed 26 August 2014

A friendly hotel, located just outside the main centre of Boston, making it better value than some other hotels. Easy to get into town though with the Metro. Be careful with the hotel courtesy bus though. Can work well, but we did end up with a driver who meant well, but seriously messed up by not having any gas in the minibus, having to do a run to the airport before dropping us in town, and then forgetting where he was to pick up us again.

  • Stayed August 2014, travelled with family
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank David R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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Royal, IA
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 25 August 2014

Comparatively with other Boston area hotels, this was by far the better value. It's location is not real close to any restaurants or retails businesses, but the shuttle service is excellent to the port, airport, or to the city. The T station is within walking distance for which to access public transportation to wherever you would like to go.

  • Stayed August 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank ShortTimer65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Denver, Colorado
1 review
2 of 5 bubbles Reviewed 23 August 2014

I stay at Hilton properties all the time and this one was very sub-par. The hotel staff was rude, disinterested and didn't understand the needs of the guests. They were understaffed and offered no help at all. I will not go back.

  • Stayed August 2014, travelled on business
    • 2 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank 466suzannej
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stephen_Pole, General Manager at DoubleTree Club by Hilton Hotel Boston Bayside, responded to this review, 25 August 2014
We’re so sorry to hear that we didn’t provide the high quality of services you deserved during your recent visit. Please know that this is not typical of our hotel and staff, and we have addressed the issues you mentioned with our front desk team. We try to make each guest experience a great one at our hotel as your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give us another opportunity to make it right.

Thank you,
Stephen Pole
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
new york, United States
1 review
4 of 5 bubbles Reviewed 20 August 2014

Very nice staff at front desk. Parking a little pricey. Rooms very clean and rest of hotel nicely maintained. Nice to have Starbucks inside hotel. breakfast was quick and tasty. very close to expressway, easy on and off.

  • Stayed August 2014, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Rafael A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Philadelphia, Pennsylvania
Level Contributor
64 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 bubbles Reviewed 19 August 2014

I must say that everyone, from the cleaning staff to the front desk attendees were exceptionally courteous! The café served coffee that actually tasted like the Starbucks that you get from a retail Starbucks location, too. But...the walls were paper thin in the sleeping rooms. Other quests were not load...but you could hear every word on the TV in the next room. The Gym was weak. You absolutely need a car, as you are away from everything.

  • Stayed August 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Service
Helpful?
Thank sreptile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KC, United States
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 August 2014

I would definitely recommend this hotel for anyone going to Boston. Easy access to city center on the red line subway, it's right next to the bay, wonderful , clean, and updated rooms, friendly and helpful staff.

  • Stayed August 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
1 Thank Mary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
trescott, twp, United States
1 review
5 of 5 bubbles Reviewed 19 August 2014

The Double Tree on Mt. Vernon is directly off the rotary. You can easily hop on the train to get to Boston activities. The hotel staff were great and my son loved the warm chocolate chip cookies. The room have been newly renovated. It was nice to stay in a new clean room.

  • Stayed August 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Ronald S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about DoubleTree Club by Hilton Hotel Boston Bayside

Property: DoubleTree Club by Hilton Hotel Boston Bayside
Address: 240 Mount Vernon Street at Bayside Center, Boston, MA 02125-3120
Phone Number:
Region: United States > Massachusetts > Boston > Dorchester / Roxbury / Mattapan
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Restaurant Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#8 Best Value Hotel in Boston
#47 Family Hotel in Boston
#51 Business Hotel in Boston
#55 Romantic Hotel in Boston
Price Range (Based on Average Rates): ££
Hotel Class:3 star — DoubleTree Club by Hilton Hotel Boston Bayside 3*
Number of rooms: 197
Official Description (provided by the hotel):
Located just two miles from downtown Boston, our convenient hotel offers easy access to the subway just one block away as well as complimentary shuttle service to the airport, local area restaurants, the BCEC and Black Falcon Cruise Terminal. Enjoy comfortable accommodations in a standard guest room or upgrade to one of our suites. Grab a quick bite at the Marketplace Cafe and Take Away with premium deli meats and Starbucks coffee bar. ... more   less 
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Also Known As:
Doubletree Club Boston Bayside Hotel Boston
Doubletree Hotel Boston Bayside
Doubletree Boston
Doubletree Club Hotel Boston Bayside

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