I'll start with the good part: It's a very clean hotel. As for the rest of the hotel experience? Mediocre to crummy. My first bad impression: Three hotel employees, including the bell captain on duty, watched us enter the hotel while struggling with three large suitcases. None offered to assist us (the guests) until I remarked: "Some help here?". Throughout our stay, room service dishes littered the halls (I finally called the desk and asked if two trays outside our door could be picked up after being there a full day); the air conditioning did not work--we set it at 66 degrees--but since there was only one vent located in , of all places, the dresser cabinet, there was virtually no air circulating in the room; the parking garage was packed for a wedding one night so there was no room for staying guests' cars; the auto valet drove the cars at breakneck speed down the garage ramp as people walked through and, oh yeah, the desk clerk failed to correctly load the "in-and-out" swipe card used to gain entry or exit from the parking garage. Small stuff but it piles up--sort of like those room service trays. This could be a nice place but the staff needs to be managed better--especially at the hefty rate the Colonnade is charging. You've been warned.
- Official Description (provided by the hotel):
- The Colonnade Hotel has provided thoughtful hospitality to Boston visitors and residents for more than 40 years. A dynamic Back Bay landmark whose opening launched the neighborhood's renaissance in the early seventies, The Colonnade is home to the city's only outdoor Roof Top Pool and the award-winning Parisian-style restaurant, Brasserie JO. The property boasts 285 sophisticated guest rooms, including nine luxury suites. Ideally located, The Colonnade is in close proximity to Newbury Street, The Shops at Prudential Center, Hynes Convention Center, Northeastern and many of Boston's finest museums, galleries, and iconic sites including Symphony Hall and Fenway Park. The Colonnade Hotel is a member of the Preferred Hotel's LIFESTYLE collection. Preferred Hotels represents over 650 of the world's finest luxury hotels and resorts with an extensive global collection in more than 85 countries. ... more less
- Reservation Options:
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- Also Known As:
- Colonnade Hotel Boston