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“Great Location”
Review of Colonnade Hotel

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Colonnade Hotel
Ranked #19 of 83 Hotels in Boston
Certificate of Excellence
Gorham, Maine
Level Contributor
119 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
“Great Location”
Reviewed 16 March 2014 via mobile

My wife and I recently stayed at the Colonnade will visiting the Boston Flower Show, doing some shopping and going to a show (Flashdance The Musical). The hotel was a good central location. Right across the street were the Prudential Shops. As others have said, the rooms are modern and well appointed. Our room was quiet and the bed comfortable. One issue we had was that they would not let us bring up a microwave to the room to warm arthritis heat wraps, citing state law. Interestingly my wife had stayed around the corner at a different hotel the week before and it was no problem. Fortunately the Front Desk Manager Christine stepped in and offered a solution. Not only did she offer to take the heat wraps to the employee cafeteria and warm them as needed during our stay, she kept checking on us to make sure we were doing ok. Christine turned a problem into an enjoyable stay. We will definitely stay at the Colonnade again.

Stayed March 2014, travelled as a couple
Helpful?
1 Thank cornbread35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (626)
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Collegeville, Pennsylvania
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 13 March 2014

The Colonnade is located right across from the Pru, within walking distance to Back Bay Station, and the green line stops right out front. So, it is ideal for business. I got a great rate and booked it. Due to my membership status on another site I got upgraded to a premier room. It was on the 11th floor and faced the Pru. Great view. However, it had two beds in it and the second one was crammed next to the closet where you could barely get to the closet. It had great amenities, including a K-cup for coffee, flat screen, and so on. However, the sink was not totally clean, there were whiskers in it from someone shaving. EWWW, gross! There wasn't a desk, just a round table, but it had outlets right there so no big deal. The bed was great, the sleep good. I would definitely recommend staying here, especially if you can get a deal rate.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank DJDrZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 March 2014

The TV and/or internet and gym was an issue throughout my stay. It took them >2 days to fully address the TV and 4 calls or visits to the front desk (did not work unless someone came and re-set it). Gym facilities were marginal, with all of the elliptical machines already in use each time I visited and minimal weights. On the afternoon before my checkout wifi went down thru-out the hotel and still had not come back up when I checked out 8:30am the next day - I checked out early in order to send important emails regarding the conference I was attending, over at the Sheraton lobby across the street.

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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank michael d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Kingston
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 March 2014

I stayed at the Colonnade Monday night with my daughter and a group of friends. The hotel staff could not haev been nicer - from the Receoption Desk, Bell Hop and Parking Lot attendant, everyone took their job very seriously and made making my daughter and my stay their top priority! I will definately stay here in the future! Thank you for the awesome service!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MonicaNorthKinstown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reykjavik, Iceland
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 11 March 2014

As always, The Colonnade stay was excellent. The staff are exceptional in all they're service delivery, great rooms, location location location.... I will always come back. This was yet another great stay and a special thank you to JP, concierge who went above to assist us.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Brynhildur G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Lusaka, Lusaka, Zambia
Level Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 10 March 2014

I recently stayed here while attending a conference at the Hynes conference centre. This is an ideal location- just over the road from the conference centre but not embedded in the shopping centre.
Check in was efficinet and despite a problem with the room key system they got us all into rooms and posted keys under doors later so we were not inconvenienced. Great service from the luggage guys and concierge as well. Room was comfortable and well equipped.
The only down side would be that service at breakfast is a bit slow but food good and bar serves great martinis!

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Winter Park, Florida
Level Contributor
92 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 9 March 2014

The location is enough to recommend this hotel- but the property, rooms and staff each offer something special to up the ante for this jewel of a hotel. The staff went above and beyond and provided an experience that really distinguished the hotel. The rooms are modern, smallish and a reasonable value for this price point. The facilities including gym were good.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank scott s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Colonnade Hotel

Property: Colonnade Hotel
Address: 120 Huntington Avenue, Back Bay, Boston, MA 02116-5730
Region: United States > Massachusetts > Boston > Back Bay
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotel in Boston
#13 Luxury Hotel in Boston
#16 Family Hotel in Boston
#21 Romantic Hotel in Boston
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Colonnade Hotel 4*
Number of rooms: 285
Official Description (provided by the hotel):
The Colonnade Hotel has provided thoughtful hospitality to Boston visitors and residents for more than 40 years. A dynamic Back Bay landmark whose opening launched the neighborhood's renaissance in the early seventies, The Colonnade is home to the city's only outdoor Roof Top Pool and the award-winning Parisian-style restaurant, Brasserie JO. The property boasts 285 sophisticated guest rooms, including nine luxury suites. Ideally located, The Colonnade is in close proximity to Newbury Street, The Shops at Prudential Center, Hynes Convention Center, Northeastern and many of Boston's finest museums, galleries, and iconic sites including Symphony Hall and Fenway Park. The Colonnade Hotel is a member of the Preferred Hotel's LIFESTYLE collection. Preferred Hotels represents over 650 of the world's finest luxury hotels and resorts with an extensive global collection in more than 85 countries. ... more   less 
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Also Known As:
Colonnade Hotel Boston

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