The staff at this hotel is Outstanding in customer service and friendliness. The hotel itself is a very old property, with all the quaintness and charm of a historic building. The room was fairly basic, no frills, but good sized. Nice refrigerator and microwave for convenience, but no coffee maker. Only one electrical outlet besides one in the bathroom, so charging personal electronics was a challenge. The bed was super comfortable. This is a great location, just a few steps away from the Kenmore station, Boston University and Fenway Park. What the rooms lacked, the staff more than made up for. I can overlook a few minor items, as long as I'm treated well. Thank you!
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