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“One of the best out of three weeks of motel stays”

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Country Inn & Suites By Carlson, Topeka West
Ranked #8 of 32 Hotels in Topeka
Certificate of Excellence
Park City Utah
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“One of the best out of three weeks of motel stays”
Reviewed 3 December 2013

Granted, the jacussi didn't work, but the hotel staff and accommodations were above and beyond the call of duty. The hotel was clean, well maintained, and had very comfortable beds. The staff went above and beyond the call of duty when asked questions or asked to give directions. We had nothing bad to say about our two-day experience.

Room Tip: Easy access to all rooms from lobby
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DABIII
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAVE S, General Manager at Country Inn & Suites By Carlson, Topeka West, responded to this review, 10 December 2013
Thank you for taking the time to fill out a survey of our Country Inns and suites Topeka hotel! We are glad to read that you have enjoyed your stays with us and that we have been able to meet or exceed what is expected of us. We hope that we continue to provide a good home away from home astmophere. Please if there is ever anything we can do to make your stays a little better, do not hesitate to ask! Until than, we wish you safe travels and a bless day!

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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329 reviews from our community

Traveller rating
    170
    83
    35
    22
    19
See reviews for
144
59
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78
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (36)
Date | Rating
  • English first
  • Any
English first
Florissant, Missouri
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 26 November 2013

Stayed here on 11/1 - 11/3 , hot tub did not work, office computer did not work, Orange Juice was out at breakfast bar. After stay that I booked thru Southwest hotel refused to give Southwest points. Seems like a rip-off place that gets you there and then you will never want to come back. Good location but that is about all. I never write reviews but this one needs to be known.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank crm63042
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAVE S, Manager at Country Inn & Suites By Carlson, Topeka West, responded to this review, 28 November 2013
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations. Country inns and Suites do offer Southwest points. Please call me and i will make sure you will recieve points for the stay.

PRIYA SANDIR
785-478-9800
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manhattan, Kansas
2 reviews
Reviewed 25 November 2013

I stayed there for two weeks straight people was very friendly in every way! They did everything they could do to make me feel home! What i liked the best was breakfast! Hot breakfast every morning! Real silverware, plates, cups etc. The breakfast area was very well taken care of. The lobby was beautiful! Near stores and reataurants! And to my taste very nice! Next time going to topeka will stay there for sure!

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank granny201
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
North Central Kansas
2 reviews
Reviewed 17 November 2013

Clean, very comfortable bed, large room, friendly and courteous staff, great breakfast and coffee, good value, good location. Only cons were loud shower and toilet noise from room next to us and noise from hallway seemed to come right through the door but nothing really bad.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com

Helpful?
Thank Vickie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Miami
Level Contributor
199 reviews
74 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
Reviewed 13 November 2013

If you have the time to be reviewing hotels for this area, keep looking. We pulled off the road and it was the nearest hotel. The location is ok. It is near a couple restaurants. The rooms are noisy in every way. Noisy air conditioner, noise from traffic, loud, loud flushing toilet (weird). Breakfast in the morning is a disaster. It is dirty, food is not replenished, empty coffee, empty everything. The tables are cleaned onto the floor. People at the property are not friendly. Enough said.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LOL305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DAVE S, General Manager at Country Inn & Suites By Carlson, Topeka West, responded to this review, 10 December 2013
I am so sorry to hear that you had a bad experience. I assure you that this behavior is not the standard of my staff. We take great pride in making sure our guests are comfortable and satisfied with our services.

Again, I am very sorry to hear of your issues with our hotel. Please give us 2nd chance to make it right.

Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glen Carbon, Illinois, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 7 November 2013

This stay was great! Booked with priceline and some issues for them but hotel was great. Desk manager wonderful and breakfast was great for what we needed! Room was clean which is the one of the only things I worry about in reviews.

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tamika W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Carolina
1 review
Reviewed 29 October 2013

Very poor hotel. Poor food selection. Pool was poorly maintained. Spa was inoperable. AC was awkward to operate and loud. Door between rooms stuck and woke everybody up when opened at night. All around terrible experience. We won't stay at this chain again. Ever!

  • Stayed October 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CarlsonRezidor, Carlson at Country Inn & Suites By Carlson, Topeka West, responded to this review, 2 November 2013
Thank you for taking the time to share your feedback. We apologize for the dissatisfaction of your stay. We take the time to listen to your constructive comments so we can continually improve our services. We hope for another opportunity to exceed your expectations.

If you would like to discuss your stay further, please contact Corporate Customer Care.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Country Inn & Suites By Carlson, Topeka West

Property: Country Inn & Suites By Carlson, Topeka West
Address: 6020 SW 10th Ave, 6020 SW 10th Street, Topeka, KS 66615-3814
Phone Number:
Region: United States > Kansas > Topeka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Business Hotel in Topeka
#7 Romantic Hotel in Topeka
#8 Family Hotel in Topeka
Price Range (Based on Average Rates): £
Hotel Class:3 star — Country Inn & Suites By Carlson, Topeka West 3*
Number of rooms: 58
Official Description (provided by the hotel):
100% Non Smoking ... more   less 
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Also Known As:
Country Inn & Suites Topeka-West Hotel Topeka
Country Inn And Suites Topeka-West
Country Inn Topeka West

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