We have had the pleasure of staying at other Residence Inns and have always had good luck. This time was different, see below.
1.The overall impression that I got was that of property neglect.
2. We had drinks at the pool on Saturday afternoon and the cups were still sitting where we left them on Sunday at 11 pm.
3. The breakfast items were stale. (bagels, muffins and cereal)
4. The first day we left the "no service" sign up but took it off the door at about 10 am on the second day. We left, went to a family reunion, came back and no one serviced our room. When my husband told the front desk staff, they told him that we still had the "no service" magnet up. They did service our room when we left again but not before implying that he was lying.
5. The hot tub was green. Not just a little green but neon green!
We will NOT stay here again and I would advise anyone that is considering it to think twice before you do. I did tell the front desk that I was going to write this review and she didn't seen to care if I did or didn't. She did tell her manager who made no effort to speak with us before we left. I think Marriott need to pay attention to this franchise.
- Official Description (provided by the hotel):
- The Residence Inn Topeka is an all-suite property with: complimentary evening social hour (Monday - Wednesday), complimentary deluxe continental breakfast daily, an indoor pool and jacuzzi. Facilities and services include:a Sport Court, exercise room, valet laundry service, on-site laundry facility, and complimentary grocery shopping service. We are within walking distance to shopping and restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Topeka Residence Inn