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“Okay for a one night lay-over”

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Best Western Topeka Inn & Suites
Ranked #15 of 33 Hotels in Topeka
Reviewed 22 June 2014

The hotel was close to the interstate and was okay but nothing to brag about. When we checked in the counter looked so filthy I didn't want to touch it. The room was clean but the sheets had a strong smell of detergent. The pillows were very small. Water pressure in the room was very poor.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank Cindy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raj32250, General Manager at Best Western Topeka Inn & Suites, responded to this reviewResponded 3 July 2014

Thank you so much for taking the time to review your stay. I am sorry to hear you concerns and I deeply apologize for the concerns you shared about your most recent stay with us. Guest satisfaction is important to us and we strive our best to make sure all of our guests have a rewarding experience at our hotel. We have taken note of your comments and have shared these with our management team to review the procedures we have in place and make necessary improvements. We understand that your stay was less than satisfactory, we hope that you would give us another chance to make your stay as best as it can be.

Thank You,
Management Team

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Reviews (361)
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239 - 245 of 361 reviews

Reviewed 17 June 2014

When I stay at Best Western Topeka Inn & Suites on Fairlawn Rd. in Topeka Kansas, I know that I have easy access from I-35 and I-70. I appreciate this hotel because it allows pets. It seems that pet owners are some of the world's nicest people.

  • Stayed: June 2014, travelled with family
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Review collected in partnership with Best Western
Thank John K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raj32250, Manager at Best Western Topeka Inn & Suites, responded to this reviewResponded 3 July 2014

Thank you very much for taking the time to review our hotel . Our staff was pleased to read that you enjoyed your stay with us. We know that you have plenty of choices when choosing what hotel to stay at in Topeka, KS, and we sincerely appreciate you staying with us. We hope the next time your travels bring you through Topeka, we will see you again.

Thank You,
Management Team

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Reviewed 6 June 2014

Our whole stay was excellent. From the time we checked in to when we left everyone was welcoming and responsive to our needs. Close to shopping and interstate. Easy to find and was central to all the places we wished to visit. If you are planning a trip to Topeka, this is the place to stay!

  • Stayed: May 2014, travelled with family
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Review collected in partnership with Best Western
Thank Anne S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raj32250, Manager at Best Western Topeka Inn & Suites, responded to this reviewResponded 3 July 2014

Thank you very much for taking your time to review our hotel and for providing other guests with some helpful tips regarding our hotel. We hope the next time your travels bring you to Topeka, please give us another opportunity to serve you again.

Thank You,
Management

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Reviewed 2 June 2014

The Hotel is a great value. Friendly staff. It is nice to have a refridgerator and microwave in each room. Also has a gym and swimming pool, and a business room with computer and printer. When I was there and there was 11 inches of snow, they not only cleared the parking lot so we could get out, but also helped me get the snow off my car.

  • Stayed: May 2014, travelled on business
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Review collected in partnership with Best Western
Thank Evelyn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raj32250, Manager at Best Western Topeka Inn & Suites, responded to this reviewResponded 3 July 2014

Thank you very much for taking the time to write a review of our hotel. Customer satisfaction is very important to us and our staff really work hard to assist our guest in any manner. We are pleased to see that you enjoyed your stay with us. We hope to see you again in the future.

Thank You,
Management Team

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Reviewed 1 June 2014

The hotel was clean, the rooms were clean, the beds were comfortable. The noise level from the room above was a little much...so not much sound proofing. The breakfast left a lot to be desired. The eggs and sausage were overcooked to the point of being rubbery. The internet connection was ok...had problems signing in because of my settings on Internet Explorer so had to change my security settings to minimum which I did not like doing. Overall for sleeping comfort is is a good place, but eat breakfast else where.

  • Stayed: May 2014, travelled as a couple
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Review collected in partnership with Best Western
1  Thank rwallison61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raj32250, Manager at Best Western Topeka Inn & Suites, responded to this reviewResponded 3 July 2014

Thank you so much for taking the time to review your stay with us. I apologize for the concerns you shared about the noise and breakfast. Thank you for bringing them to our attention so we can improve and make sure that similar situation does not occur in the future.
Thank You,
Management

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Reviewed 27 May 2014

Very nice hotel right off I-70 and is close to Wanamaker Road which has many restaurants and shopping. Hotel is immaculately clean and the staff is super fiendly. Great continental breakfast in the morning, pool and hot tub as well. We will be staying here in the future!

  • Stayed: May 2014, travelled with family
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Thank jon s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raj32250, Manager at Best Western Topeka Inn & Suites, responded to this reviewResponded 12 January 2015

Dear Guest,

Thank you for completing the survey regarding your stay at our property.

Your business is very important to us and we value your feedback. We hope you will come back and see us again soon.
Thank You
Anna Castillo G/M

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Reviewed 16 May 2014

We stayed at this hotel for one night on our way to Colorado. It was adequate in most areas--cleanliness, decor, neatness. However the bathroom was a little "sparse" with no vanity area to put any toiletries (only a free standing sink). The breakfast was good.

  • Stayed: May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank btdtbarb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
raj32250, Manager at Best Western Topeka Inn & Suites, responded to this reviewResponded 12 January 2015

Thank you for completing the survey regarding your stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.
Thank You
Anna Castillo G/M

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Topeka Inn & Suites

Address: 700 SW Fairlawn Rd, Topeka, KS 66606-2337
Phone Number:
Region: United States > Kansas > Topeka
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Topeka
Price Range: £72 - £87 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Topeka Inn & Suites 2.5*
Number of rooms: 45
Reservation Options:
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Also Known As:
Best Western Topeka Hotel
Topeka Best Western

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