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“A Pleasant Stay”

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Ramada Topeka Downtown Hotel and Convention Center
Ranked #7 of 32 Hotels in Topeka
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1,402 reviews from our community

Traveller rating
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    74
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (84)
Date | Rating
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  • English first
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English first
Milan
2 reviews
2 of 5 bubbles Reviewed 19 November 2013

The first girl that attempted to check us in should have stayed home you could tell she didnt care for her job at least that dayshe stated she would call when room ready and didnt the next girl when we went back 2 hr later was nice checked us in however our rooms air didnt work the whole weekend had turned down to 50 stayed 80 told desk 3 times each time hearing nothing about it nor being offered different room this was our second year in nov staying not sure we will next nov ! there was 6 in our part 3 differ rooms 4 last yr but im sure we didnt matter because if we did i would have gotten called when rooms. were ready and i would have heard abolut air or been offered a differ room!

  • Stayed November 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Ramada

Helpful?
Thank Susan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TopekaRamadaGM, General Manager at Ramada Topeka Downtown Hotel and Convention Center, responded to this review, 22 November 2013
Dear Susan P,

At the Ramada Topeka Downtown Hotel and Convention, we take great pride in our customer service. Anything less than exceptional customer service is unacceptable. It saddens me to hear you received poor customer service from one of our team members. I will make sure to coach that employee on how she handled your situation to make sure it doesn’t happen again. Thank you for bringing it to our attention. I also would like to apologize that we didn’t get you’re A/C issues corrected after the first call. We appreciate your repeat business and I sure wish we didn’t drop the ball during your last stay. I hope we can make it up to you during your next visit.

Sincerely,

Rodger Fry
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ramada Topeka Downtown Hotel and Convention Center

Property: Ramada Topeka Downtown Hotel and Convention Center
Address: 420 SE 6th, I-70 at West Exit 362B and East 361B, Topeka, KS 66607, Topeka, KS 66607
Phone Number:
Region: United States > Kansas > Topeka
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Business Hotel in Topeka
Price Range (Based on Average Rates): £
Hotel Class:3 star — Ramada Topeka Downtown Hotel and Convention Center 3*
Number of rooms: 213
Official Description (provided by the hotel):
When traveling to Topeka or passing through Kansas, why stay anywhere else when you can stay at a national award winning hotel? The full service Ramada Topeka Downtown Hotel and Convention Center is a Back-to-Back national award winning hotel for Ramada Best of 2010 & 2011. The hotel is conveniently located on Interstate 70 making it a short 15 minute drive to anywhere in the city and only two blocks from the downtown financial district and state Capitol. On weekends, experience some of the best Live blues music in the nation at Uncle Bo's LIVE Blues bar featuring many Grammy nominated and award winning artists. You do your thing, leave the rest of us. ... more   less 
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Also Known As:
Ramada Convention Center, Downtown Topeka Hotel Topeka
Ramada Hotel Downtown Topeka
Ramada Topeka
Topeka Ramada

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