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Hilton San Diego Bayfront
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Reviews (5,255)
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2,247
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2,897 - 2,902 of 5,256 reviews
Reviewed 22 July 2014

Great hotel in a great location - easy walking distance to Gaslamp district and seaport village and only ten minutes from the zoo. Very clean and spacious rooms with good views, I would definitely stay here again!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Nikki S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Manager at Hilton San Diego Bayfront, responded to this reviewResponded 24 July 2014

Thank you for the fabulous review! See you the next time you are in downtown San Diego! :)

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 July 2014

We have stayed at the Hilton Bayfront a number of times. This time was a little bit disappointing. The customer service overall was lacking. I'm not sure if this was due to the fact we were staying over the July 4th, but you would think if you are nearing capacity you would have the staff on hand to deal with it. We spent quite a bit of money this time as we checked in on Wednesday and left on Monday over the 4th and I expected the high level of service usually provided - not this time.
I will say our room faced the convention center and the fireworks view was spectacular.
The pool was incredibly crowded too - which made people crabby they couldn't find seating -- it's not a big pool area.
Pro's -- a lovely, well-maintained hotel, close to the gaslamp, right next to the convention center
Con's -- customer service this time was severely lacking

Two individuals did brighten up the customer service experience: Yvonne out at the pool.. AND, Brian at Vela during the Breakfast Buffet

  • Stayed: June 2014, travelled with family
    • Location
    • Rooms
    • Service
1  Thank mama2001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Manager at Hilton San Diego Bayfront, responded to this reviewResponded 24 July 2014

We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned. We try to make each guest experience a great one at our hotel and your satisfaction is important to us. Thank you again for your feedback and we hope you’ll give us another opportunity soon to make your stay the best it can be.

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Reviewed 22 July 2014

The hotel is conveniently located near all the main San Diego attraction. Next time we will have to watch a Padres game. Very kid friendly offering activities for them on Saturday and ending with a movie night. The kids love the water slide area. Room were decent size and clean! Staff was very friendly and helpful.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Manager at Hilton San Diego Bayfront, responded to this reviewResponded 24 July 2014

Thank you for sharing your 5 star review via TripAdvisor! We are glad to hear your family enjoyed our hotel and amenities. See you next time!

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Reviewed 22 July 2014

There really isn't anything negative to say about this place. The rooms and views are nice, the staff will do anything they can for you and do so with a smile on their face. It's within walking distance of a lot of nice areas. The conference facilities are great. I mean, I don't have a single complaint. It's not the most beautiful intricately designed modern art hotel of our generation or anything. But it's nice in all the ways it needs to be.

  • Stayed: July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Hotels & Resorts
Thank Shauna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Manager at Hilton San Diego Bayfront, responded to this reviewResponded 24 July 2014

Thank you for sharing your 5 star review on TripAdvisor. We are happy you enjoyed your stay with us and we will share your review with our staff. See you next time!

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Reviewed 22 July 2014

Great value in location, service and amenities! Walking distance to petco field and convention center and even gaslight district. 15 min to zoo. We really enjoyed our stay here. Nice room with a fun view of petco field! We loved the walkway from the hotel to petco/gaslight as well! Wiuld stay here again in a heartbeat.

Stayed: July 2014, travelled with family
1  Thank UNC_Indy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Samira M, Manager at Hilton San Diego Bayfront, responded to this reviewResponded 28 July 2014

Thank you for sharing your 5 star review on TripAdvisor! We are thrilled you enjoyed our convenient downtown location and the view of Petco Park from your room. See you next time!

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