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“Great place to stay if you can overlook the front desk” 2 of 5 bubbles
Review of Crystal Pier Hotel & Cottages

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Crystal Pier Hotel & Cottages
Ranked #97 of 279 Hotels in San Diego
Certificate of Excellence
A TripAdvisor Member
“Great place to stay if you can overlook the front desk”
2 of 5 bubbles Reviewed 8 April 2004

This has got to be one of the strangest places around -- attractive, quaint cottages right over the beach and/or ocean, UNBELIEVABLE views, well located for restaurants, etc., but has the worst front desk/reservations people I've ever encountered at a hotel.
Unfortunately, it's not just a problem of the owners not knowing-- one of the rudest people you'll talk to is one of the owners. They know they have a unique property, with many people coming year after year (despite the attitude) so they don't have to improve their customer service. If you can overlook that aspect of things, this is a wonderful place to stay.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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255 reviews from our community

Traveller rating
    179
    57
    11
    6
    2
See reviews for
74
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (73)
Date | Rating
  • English first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
  • Any
English first
Tampa
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed 29 March 2004

We just spent two nights at the Crystal Pier, I loved it. My husband (who can be a bit of a snob) enjoyed it, but would probably not stay there again. The cottage was very clean and well decorated. The waves were noisy and the cottage did shake at times. But what a view. The only real complaint we have is that it was very cold. We stayed in cottage A which we were told was warmer than the others. I guess that should have been a hint. We appeared to have a heater in the room, but it must have been controlled by the main office since I never found a thermostat.

Helpful?
7 Thank nipper23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Pier Hotel & Cottages

Property: Crystal Pier Hotel & Cottages
Address: 4500 Ocean Blvd, San Diego, CA 92109-2459
Region: United States > California > San Diego > Pacific Beach
Amenities:
Hotel Style:
#11 Family Hotel in San Diego
#22 Romantic Hotel in San Diego
Price Range (Based on Average Rates): £££
Number of rooms: 29
Also Known As:
Crystal Pier Hotel And Cottages
Crystal Pier San Diego
Crystal Pier Hotel San Diego
San Diego Crystal Pier

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