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“Crystal Pier is the best place to stay in San Diego!”

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Crystal Pier Hotel & Cottages
Ranked #107 of 278 Hotels in San Diego
Certificate of Excellence
A TripAdvisor Member
“Crystal Pier is the best place to stay in San Diego!”
Reviewed 19 June 2004

I have stayed at Crystal Pier twice and can't wait to return. I have also read some of the reviews that are questionable in their disdain. One reviewer stated he arrived two hours early, driving from Sedona, AZ and wanted to park on property, but was told that was not possible. He cried that he had to use public parking until check-in time (2 pm). At 2 pm, the room was still not ready, but he was able to park at that time. First, it's a frequent occurrence that rooms are not ready, especially at Crystal Pier because folks simply do NOT want to leave this wonderful place and stay right up until the required check out time. Later in his little tirade, he stated that he was not allowed to take blankets out of the cottage. His excuse for disregarding a posted rule was that he had flown in and didn't have the capacity to pack extra belongings. Hmmm, earlier he insinuated that he arrived early from AZ and wanted to park on property. I guess he must have rented a car, but his little narrative sounds suspect to me! All in all, no vacation destination is perfect. Crystal Pier however is a wonderful place to unwind and relax. Yes, you must rely on doing your homework to find out exactly what the rates are at different times of the year, but that is true with most destinations. The staff has always been very helpful and accommodating to my family and we have family and friends who religiously return twice, annually. Most of the folks who belittle Crystal Pier (C.P.) didn't take responsibility to make their own vacation a wonderful experience and should NOT put it on the shoulders of C.P. to do everything for them!

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (73)
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English first
A TripAdvisor Member
Reviewed 1 June 2004

We have stayed at the Pier twice now. Each time was awesome. If you want a place to relax and get away from it all, this is the place. We can't imagine every staying in a regular hotel again.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 4 May 2004

We called at the last minute and was lucky they had a cancellation. It was a great weekend. The front desk was very nice, friendly despite the negitive reveiws. The cottage was very clean, we had a wonderful ocean view. We awoke to waves, surfers and sea gulls. I thought I was in heaven for a short time. We will stay again next time we escape to San Diego.

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5 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
A TripAdvisor Member
Reviewed 8 April 2004

This has got to be one of the strangest places around -- attractive, quaint cottages right over the beach and/or ocean, UNBELIEVABLE views, well located for restaurants, etc., but has the worst front desk/reservations people I've ever encountered at a hotel.
Unfortunately, it's not just a problem of the owners not knowing-- one of the rudest people you'll talk to is one of the owners. They know they have a unique property, with many people coming year after year (despite the attitude) so they don't have to improve their customer service. If you can overlook that aspect of things, this is a wonderful place to stay.

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tampa
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
Reviewed 29 March 2004

We just spent two nights at the Crystal Pier, I loved it. My husband (who can be a bit of a snob) enjoyed it, but would probably not stay there again. The cottage was very clean and well decorated. The waves were noisy and the cottage did shake at times. But what a view. The only real complaint we have is that it was very cold. We stayed in cottage A which we were told was warmer than the others. I guess that should have been a hint. We appeared to have a heater in the room, but it must have been controlled by the main office since I never found a thermostat.

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7 Thank nipper23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Crystal Pier Hotel & Cottages

Property: Crystal Pier Hotel & Cottages
Address: 4500 Ocean Blvd, San Diego, CA 92109-2459
Region: United States > California > San Diego > Pacific Beach
Amenities:
Hotel Style:
#11 Family Hotel in San Diego
#22 Romantic Hotel in San Diego
Price Range (Based on Average Rates): £££
Number of rooms: 29
Also Known As:
Crystal Pier Hotel And Cottages
Crystal Pier San Diego
Crystal Pier Hotel San Diego
San Diego Crystal Pier

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