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“Great location, wonderful staff”

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The Westin San Diego
Ranked #62 of 279 Hotels in San Diego
Certificate of Excellence
West Chester, Ohio
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Great location, wonderful staff”
Reviewed 2 September 2014

Booked this hotel to be in close proximity to Coronado Island where my son is stationed. Took us no more than 5-10 minutes by car to get there but the biggest benefit was the close proximity to so many activities, restaurants in downtown San Diego. No need for a car at all. The hotel room was very spacious and very clean, the staff was superb and very friendly. Great place for a family vacation or a weekend getaway!

  • Stayed August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Anita196053
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa T, General Manager at The Westin San Diego, responded to this review, 3 September 2014
Anita196053,

Our location makes it easy to travel around without a car. Centrally located between the busy Gaslamp Quarter, Little Italy, Seaport Village and the harbor, we are walking distance to great shops and dining. You can even take the ferry to Coronado! We ar ea great choice for business or leisure travel. I hope to see you and your family back soon!

Remain Well,
Alyssa Turowski
General Manager
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877 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (211)
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English first
Rancho Mirage, California
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 September 2014

We stayed here twice in the month of August. It was a great location and the staff was very helpful. The rooms were terrific and the view of the city and harbor beautiful. I would recommend this hotel highly.

  • Stayed August 2014, travelled as a couple
    • Value
    • Location
    • Service
Helpful?
2 Thank CVRep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa T, General Manager at The Westin San Diego, responded to this review, 3 September 2014
CVRep,

Thank you for highly recommending the Westin San Diego! We know that service is what keeps our guests coming back an we thank you for your loyalty. Our guest rooms have breath taking views over the harbor and the city and our location makes it easy to get around to the local attractions. I look forward to welcoming you back the next time you are in town.

Remain Well,
Alyssa Turowski
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 2 September 2014

We stayed here for Labor Day weekend and we had a blast. The hotel is walking distance from the harbor, Little Italy and Gaslamp Quarters. Also, not too far from Coronado and Mission Beach. We arrived a bit early but they had a room ready for us. The room was clean and neat as well as the surrounding areas. Very friendly and professional personal. They made our stay easy.

Pros: Great location. Walking distance from great restaurants, Starbucks and the trolley stop.

Cons: Expensive parking. We parked across the street but still is $20 p/d

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank suckerfortrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa T, General Manager at The Westin San Diego, responded to this review, 3 September 2014
Suckerfortrips,

I am pleased to hear you enjoyed your long weekend with us! Our location makes us a great home base for exploring all of San Diego. We are even located only two blocks from the train and trolley station and a short walk from the cruise terminal. We also even have discounted tickets to local attractions conveniently at the concierge desk! Thank you for your review and we hope to see you back in San Diego soon!

Be Well,
Alyssa Turowski
General Manager
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Washington DC, District of Columbia
Level Contributor
54 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 September 2014

First time at this property. Good size rooms and everything seem to be in order. Really no issues, except that our room was supposed to have a bay view, which we had booked. View was more of the modern courthouse, with a small view out to the bay...oh well...still have a good time. Shout out to Melissa and Shane at the front desk. Highly recommend that you have breakfast at the restaurant...Juan and Zulema...excellent folks he make you feel like part of the SPG family.

Room Tip: Room 1817 is supposed to be a Bay View, not really, so if you pay for it, ask that you don't get...
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  • Stayed August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Teddy_and_Bat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa T, General Manager at The Westin San Diego, responded to this review, 3 September 2014
ArtGazaDC,

I am pleased that you enjoyed your experience with the Westin San Diego. We know that service is what separates our hotel from the rest and I thank you for recognizing our associates. I will be sure to share your comments with them and the rest of our team. I am pleased to hear that you are a loyal SPG member and I hope that you visit us in San Diego again soon.

Kind Regards,
Alyssa Turowski
General Manager
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Orange County, CA
Level Contributor
52 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 1 September 2014 via mobile

We arrived early and figured we can see if a room is available. The person checking us in was amazingly friendly. While rooms were not available, he took our phone number and called us when the room was cleaned. Such great service! Clean hotel! Close and walking distance to many places.
Room was comfortable, beautiful views. Family friendly hotel, will consider other Westins based on this experience!

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank theallens04
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa T, General Manager at The Westin San Diego, responded to this review, 3 September 2014
Theallens04,

I am pleased to hear that we could make your stay comfortable. Here at the Westin San Diego, we strive to make every stay feel like you are home and exceed all your expectations. I hope that you continually choose Westin for your travel.

Kind Regards,
Alyssa Turowski
General Manager
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Rome, Italy
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 1 September 2014

Well located, helpful staff, clean, stilish, as expected of a major chain hotel in a major city. The rate I found was 160 $/night from Jul 2 to Jul 4 for a double queen (couple plus 7-y-old kid), so very reasonable (just before that I paid 140-150 at Econolodge!). Good buffet breakfast (extra) and valet (also extra). Small pool on an intermediate-level roof; nothing special but there was a special moon slice loping over us. Soap etc were not replaced on the second day. Limited coffee at buffet. But just minor glitches.

  • Stayed June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Vincenzo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa T, General Manager at The Westin San Diego, responded to this review, 3 September 2014
Vincenzo F,

We are a great choice for travelling with the family. Our location makes it easy to traverse around San Diego. We are central to the Gaslamp Quarter, Little Italy and the Harbor. We even have discounted tickets to the local attractions right at our concierge desk.
Did you know that Westin is committed to a healthy lifestyle? Our restaurant, Coast< has great Superfood options for the whole family. We recently rolled out our new kids menu which features great choices for healthy lifestyles.
Thank you for your review and I hope to see you and your family in San Diego again soon.

Kind Regards,
Alyssa Turowski
General Manager
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Cheshire
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 31 August 2014

Stayed here for 5 nights very recently. The first thing you do when arriving at San Diego Airport is collect your luggage, then go to the information desk and they will ring the hotel for you to request the shuttle bus to pick you up - a good start!
The room was spacious with plenty of storage and a gorgeous 'heavenly' bed with soft pillows. The bathroom was sparkling clean, white and like new.
The bar was very good and the breakfast was all you could want (at extra cost) but the food was excellent quality and plenty of it. Lovely fresh fruit and berries, breads, cakes and cooked food,yummy eggs Benedict, my favourite.
The hotel was situated within easy walking distance of the Gaslamp area, Little Italy, the shopping centre and the quayside where the ferries and tour boats go from. If you want a little excitement go on the Patriot Speedboat for a thrilling ride. Go over to Coronado on the ferry and take the trolley bus tour, which will also take you to Coronado, Old town, and the zoo.
San Diego is a great city and the weather - just perfect!

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
3 Thank sunlovers077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alyssa T, General Manager at The Westin San Diego, responded to this review, 3 September 2014
Sunlovers077,

Thank you for your review of the Westin San Diego. Here at Westin, we strive to be your home away from home. Our location is one of the most favorable aspects of this hotel - we are nestled in between a few ideal neighborhoods allowing you easy access to the Gaslamp Quarter, Little Italy, the Harbor and Seaport Village. We are also just minutes from Balboa Park. We even hold discounted tickets to the local attractions right at our concierge desk
I am pleased that you also enjoyed our Westin Heavenly Bed. Our beds are the best in the industry and can be purchased online at Westin at Home, as well as, at both Nordstrom's and Pottery Barn. You can then sleep heavenly while on the road or at home. I hope that you can visit us again soon!

Kind Regards,
Alyssa Turowski
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin San Diego

Property: The Westin San Diego
Address: 400 West Broadway, San Diego, CA 92101-3504
Phone Number:
Region: United States > California > San Diego > Downtown
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in San Diego
#21 Luxury Hotel in San Diego
#23 Business Hotel in San Diego
#32 Romantic Hotel in San Diego
#39 Family Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:4 star — The Westin San Diego 4*
Number of rooms: 436
Official Description (provided by the hotel):
The Westin San Diego Hotelprovides a retreat to one of downtown San Diego's landmark hotels. Experience The Westin San Diego's $15 million dollar transformation, introducing the brand's new modern design. The hotel now has a distinctly upscale, contemporary feel, inspired by soothing elements of nature. With a complete revitalization of guestrooms, restaurant, lobby, public areas, San Diego meeting space, two new Legal War Rooms, Tangent and a new Westin Fitness Studio, the newly refurbished urban retreat will transform every aspect of a stay into a revitalizing experience. The Westin San Diego is located a few blocks from the famous Gaslamp Quarter and just minutes from all of San Diego's major attractions: Sea World, San Diego Zoo, Old Town and more. Enjoy Westin San Diego Hotel's panoramic views of the San Diego Bay, Coronado Island and the downtown cityscape from your guestroom. Stay connected with complimentary Internet access in the lobby and complimentary shuttle service to/from the San Diego airport. ... more   less 
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Also Known As:
Westin San Diego Hotel San Diego
San Diego Westin
Wyndham San Diego Hotel

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