We had booked a room at this hotel last weekend for two nights based on the reviews on trip advisor. I am normally confident in booking rooms based on what I have read on here and have not been disappointed until now. I can't believe nor understand the reviews about this place.
We checked in Friday afternoon and got room 106, about as far away from the ocean as you can get at this place. We walk inside the room and discover that the room size is about as big as my master bedroom. There is literally no where to put your luggage except in the closet which is about 2 feet from the bed. The bed itself is a mattress on a wooden frame, was noisy when you sat on it and had no box spring which means no support and I sure felt that when I woke up in the morning. It appears that there has been some renovations in the bathroom with a walk in shower with two shower heads and newer tiling. At the same time, the light fixture in the bedroom had a base that was covered in rust and the paint on the ceiling and one corner of the bathroom leading up to the ceiling, was peeling and not just a little, it was noticeable. There was no view of the ocean and you can't hear the ocean from your room although I would imagine that you can hear it when booking a 300 dollar room at the end of the building. No thanks. Besides, it was much more fun laying in bed at 1am listening to people above us walk back and forth and the odd yelling between the group to grab someones attention. At least we could watch TV, which is about the size of my computer monitor at home.
We walked outside to see the magnificent view of the ocean and it was a beautiful view. The bottom terrace was roped off. I thought it may have been because I noticed some severe deterioration of the right side of the terrace that sagged enough that there were holes on the floor. We were told later it was because the wind was strong. It was opened up after we spoke to the front desk.
The pool seemed nice. It is noted in your room to leave your towels there because there are towels available at the pool. There was a family swimming at the time and there were no towels in the towel rack. We later saw an employee bring out 5 towels which was enough for the family. Not sure what would have happened for towels if other people came out to swim. Most places keep their towel racks full when the pool is open.
We had seen enough and were not impressed. We notified the front desk that we would be checking out in the morning (you can't cancel your first night). The manager was there and asked if there was a problem and my better half explained that we were disappointed with the room and that it looked like nothing they had in the pictures they have on their web site. It is important to note that the manager did offer to upgrade us but we declined. The lack of detail with the pool, the apparent weak structure of the lower terrace and the renovated rooms with rust and peeling paint in the bathrooms and the uncomfortable bed put a bad taste in our mouth.
Closest restaurants are about 5 blocks away. We walked it because we were concerned about losing our parking space as there isn't enough parking to accommodate everyone.
I will never stay at this hotel again. I would never recommend this hotel to anyone. Some people on here have said there is exceptional value for money. I find that kind of funny because if you think paying almost 300 a night in order not to have to move sideways to pass someone in your room is value for money, then you either haven't traveled much or common sense isn't one of your assets. Honestly, you can stay on the bay side facing a great view of the city for the same money with many good restaurants nearby and is about 10 minutes away from this place. You could always drive to sunset cliffs and park a block away from this hotel, walk onto the cliffs, sit down and do your navel gazing or surf watching from there.
- Official Description (provided by the hotel):
- Welcome to the Inn at Sunset Cliffs located in historical Point Loma, California. We are one of only a few San Diego hotels truly located on the Pacific Ocean, just steps away from Ocean Beach. Originally built in the 1950's, we have completed the hotel remodel in 2011, and the lower terrace in 2016 thus creating a tranquil and relaxing atmosphere to accommodate any San Diego visitor. No other San Diego hotel offers a view as breathtaking as from our spacious terrace overlooking the Cliffs, Ocean Beach and as far as La Jolla. The Inn at Sunset Cliffs is truly one of the only San Diego beach hotels that is actually a waterfront hotel. Oceanfront suites with the sea breeze just outside your door. Sea World is just a few minutes from us! Sunset Cliffs creates scenic atmospheres all year long, with million-dollar views everyday. Being a quiet privately owned San Diego hotel, we support our locals and want to help our community. San Diego Beaches are near, being just a few blocks away from us. Experience the great San Diego surfing with an awesome location to scope where to ride for your session just a few steps away from your room. Wake up to the sounds of the waves crashing onto our property. Look out at the Pacific Ocean to see the beauty San Diego has to offer. When you feel like relaxing, our two ocean view terraces allow you to view out over the horizon of the Pacific Ocean. Kick your feet up and let the waves take you away... ... more less
- Reservation Options:
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- Also Known As:
- The Inn At Sunset Cliffs Hotel San Diego
- Hotel At Sunset Cliffs
- At Sunset Cliffs Hotel