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“No parking?”
Review of La Pensione

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La Pensione
Ranked #132 of 278 Hotels in San Diego
Certificate of Excellence
Reviewed 13 August 2014

How do you not have enough parking spaces for reservations? There are only 20 parking spots, but 68 rooms. At least offer valet nightly. We jut wasted 1.5 hours of the beginning of our visit trying to find overnight parking because we weren't previously informed of the parking situation... Or lake thereof. If you don't have spaces, offer valet. I'm paying full price for a hotel room. Parking is standard. The rooms are clean, staff tryed to be helpful but could not

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank Alexandra E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc H, General Manager at La Pensione, responded to this reviewResponded 2 September 2014

Thanks for taking the time to leave us a review about your experience, we really appreciate it! Yes, I know parking can be the biggest pain point, especially when staying in downtown.

Our limited spaces are no secret. It is posted in several places on our Website, on our booking engine, and even the confirmation email and email that is sent to you a few days beforehand alerting our guests that we have limited spots and that they are first-come, first-serve.

We're a historic building and we are at capacity over the parking spots we can fit in that space.
It's one of the reasons we've been able to keep our prices so low and still remain as one of San Diego's most affordable hotels.

We have looked at valet as an option and are still exploring that option. Either way, I'm sorry for the inconvenience it caused you. I'm hoping that our low room rate was a consolation.

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211 - 217 of 564 reviews

Reviewed 11 August 2014

Be in the center of all things happening in Little Italy. Everything is right outside your front door.
Cheerful efficient and fast check in, modern, clean and quiet rooms. Friendly staff. Highly recommend this hotel

  • Stayed: July 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Joan1725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc H, General Manager at La Pensione, responded to this reviewResponded 2 September 2014

Hi Joan,

Thanks for staying with us and leaving us your review! We hope to see you again soon!

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Reviewed 10 August 2014

It is a great location but small room. Clean and pretty and the adjoining cafe makes it unique. The front desk could be more welcoming but otherwise a nice choice. The highlight really is the superb location. I would recommend readily and would stay again. There are no real negatives to mention besides the way too small parking garage.

Stayed: August 2014, travelled as a couple
Thank J J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc H, General Manager at La Pensione, responded to this reviewResponded 2 September 2014

Thanks for visiting us all the way from China! Yes, the location is one of my favorite assets of our hotel, you just can't beat it. We hope to see you in Little Italy and San Diego soon!

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Reviewed 9 August 2014

San Diego is a favorite vacation destination for my wife and i. We have stayed at other properties near Little Italy but had the privilege of staying at La Pensione for the first time recently. We thoroughly enjoyed our stay right in the heart of Little Italy. Restaurants, coffee shops, and transportation are literally steps away. The staff was friendly and helpful. The rooms are small but comfortable and very nice. We will stay here again.

  • Stayed: May 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Joe D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc H, General Manager at La Pensione, responded to this reviewResponded 2 September 2014

Joe,
Thanks for choosing to stay with us this time around. We hope you'll stay with us when you come back to your favorite vacation destination. We now have free wifi in all the rooms and there are a ton of new restaurants opening in the neighborhood. You must try them next time you're in town!

We hope to see you again soon!

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Reviewed 8 August 2014

La Pensione was a great choice for us! The room is beautiful and comfortable, although VERY small. You can also easily hear the sound coming from the street (although the sound is not that crazy), so if you are a light sleeper, bring earplugs. TV has lots of channels, so it is nice if you want to spend the night in and relax. The staff was very friendly and helpful (e.g. printing our zoo tickets or a map for our next adventure). There is a small parking with limited space (first come first serve), so if you have a car, it can be a bit frustrating trying to get a parking pass. It is located in Little Italy, next to dozens of restaurants, so it is GREAT for foodies :)
You can access the zoo using public transportation as well (walk to the trolley station, trolley station, then bus: 45 minutes in total)
The only downside for me was the small SMALL gym and extremely slow elevator. There are only 2 cardio machines. Nothing else. No weights.

Would definitely recommend!

  • Stayed: August 2014, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Milaine A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc H, General Manager at La Pensione, responded to this reviewResponded 2 September 2014

Hello Milaine,

Thanks for choosing to stay with us and for leaving us your feedback, especially regarding our fitness center. This is one of our first complaints about the fitness room, so I'm glad you're calling attention to it. Our team will get together and see how we could make it a better amenity for our guests.

Until then, I hope you'll visit us again soon!

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Reviewed 4 August 2014

We spent a quiet evening in San Diego after visiting the zoo and couldn't have chosen a more picturesque and delightful hotel. All of the hotel's flaws (i.e., small rooms and difficult parking) were pointed out and paled in comparison with the beautiful view and the cleanliness of the space.

We originally planned to tour the surrounding area once we checked in, but after an extremely long day of walking around in the hot sun, we opted to clean up, grab a quick bite and relax in the room. The room's amenities were very nice (spacious, beautifully designed shower, large sink and vanity, comfy bed and large flat screen t.v.). There is a wide variety of dining options along the street, including a busy little coffee shop and pizza place hugging the corner of the hotel.

The only drawback on our visit was less than friendly service. This surprised us, especially after reading so many of the reviews. Both at check-in and check-out the staff at the Front Desk seemed disinterested in helping us. They were knowledgeable and answered all of our questions, but neither attendant bothered to greet us in a friendly way or even smile as they handed us our room keys or the receipt. Maybe we just caught them both on an off day.

I would definitely recommend this hotel and hope to have the opportunity to stay here again sometime.

  • Stayed: July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Cory S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc H, General Manager at La Pensione, responded to this reviewResponded 2 September 2014

Hello Cory,
First off, thank you for choosing to stay with us after your exciting day at the Zoo, and for taking the time to share your experience.

Please accept my apology for the lack of smiles and hospitality at the front desk. We usually receive such high marks for customer service, so I'm very sorry that it wasn't there this time around. I'll have a talk with my staff that were there for your check-in and check-out. Above anything else, I want our guest service to be the star of the hotel. Thank you for still believing in us and for recommending us to others.

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Reviewed 31 July 2014

I stayed here for five days for a convention, and it was really nice. The hotel is older, has a super slow elevator that is the only option, stairs are emergency only. The rooms were moderately clean, and staff was friendly. For the money I saved, I was satisfied. Across the street is a fabulous Italian bakery/café, top-notch. Two blocks away is the trolley system. If you feel like walking, the Gaslamp is about a 25 minute walk, and a shopping mall is closer than that. Not a lot of extras, and the wireless was pretty useless, although free.

  • Stayed: July 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
1  Thank Syrupy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Marc H, General Manager at La Pensione, responded to this reviewResponded 2 September 2014

Thanks for choosing to stay with us during your convention. I'm glad we were able to save you money with our low room rates. And, I'm happy to announce that we're now outfitted to offer free wifi in all the rooms as of Sept 1. Next time you're in town, I hope you'll stay with us again and take advantage of it!

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Additional Information about La Pensione

Address: 606 W Date St, San Diego, CA 92101-2526
Phone Number:
Region: United States > California > San Diego
Amenities:
Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
Ranked #132 of 278 Hotels in San Diego
Price Range: £96 - £166 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — La Pensione 3*
Number of rooms: 75
Official Description (provided by the hotel):
Considered one of the most affordable and best-kept secrets in San Diego, La Pensione Hotel is a historic property located in San Diego’s Little Italy neighborhood. La Pensione Hotel offers 68 guestrooms, a relaxing courtyard area, free high-speed internet, limited underground parking spots, conference room and a workout facility. After a property refresh in summer of 2011, La Pensione now offers air conditioning in every room and a new class of guest rooms called the Argento Collection. ... more   less 
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Also Known As:
La Pensione San Diego
La Pensione Hotel San Diego

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