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“satisfying but nothing great” 4 of 5 bubbles
Review of Western Inn & Suites

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Western Inn & Suites
Ranked #136 of 278 Hotels in San Diego
GreenLeadersSilver level
Lausanne, Switzerland
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“satisfying but nothing great”
4 of 5 bubbles Reviewed 22 November 2013

This hotel is clean and nice, the staff is friendly and it is very well located, so for the price I paid it was more than fine. However, the breakfast included is limited and you'll have to go back to your bedroom to have it because there's no space in the lobby. The bedrooms are quite dark as well.

  • Stayed November 2013, travelled on business
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Marine K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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316 reviews from our community

Traveller rating
    105
    108
    57
    22
    24
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102
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
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  • Spanish first
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English first
Orlando, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 November 2013

Had to be in San Diego for business and stayed at Western Inn & Suites. The service was great and the room was clean for a great price. I got business done during the day and walked over to Old Town at night. I would recommend this to anyone looking for something clean, good service, good location at a great price.

  • Stayed August 2013, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank schuey91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 17 November 2013

Western Inn is a good value for the money. It is in a great location near historic Old Town and the surrounding restaurants and the Trolley line. The staff were friendly. The rooms were basic, but clean. The beds were comfortable.

Stayed November 2013, travelled on business
Helpful?
1 Thank John P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mesquite
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 16 November 2013

Manager was polite. room was clean. It was comfortable. Easy place to walk to restaurants. Bathroom was clean and shower. Breakfast was pretty simple only sweet bread and coffee.
Good place to stay to sleep and relax. They have so many Mexican restaurants a little hard to find American food. second day we just order pizza.

  • Stayed October 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank frigol
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oxnard, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 11 November 2013

Prices were great, room was clean, very friendly and helpful staff. Walking distance to Old Town. I would stay there again. Stood there 2 days on a mini vacation. Not The Marriott, or The Hilton, but still a nice, and comfortable place to stay. Our room had 2 Queen beds, small fridge, coffee maker, nice large T.V. all channels including HBO. Great Air Conditioning.

Room Tip: We got third floor, right above the office. It was large and sunny. Enjoyed the view.
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  • Stayed November 2013, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank guerras11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westerninn, Manager at Western Inn & Suites, responded to this review, 12 November 2013
Dear Guest
We are happy you enjoyed your stay with us. Yes you are correct we are not the Marriott or Hilton but we are a small hotel that takes great pride in our services and offering clean rooms to our guest. We hope you see our great city again and hope you choose us again. We thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 31 October 2013

probably the best for the best price. The staff was helpful and inn was close to Old Town restaurants and transportation. Roomy and clean. Close to attractions in SD.
You can walk to restaurants in Old Town. If you are going to Marine base--it is close by.

Room Tip: check the parking--there are 2 places inside--one is better than the other. take the top floor---no...
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  • Stayed September 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank RICARDITO34
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westerninn, Manager at Western Inn & Suites, responded to this review, 12 November 2013
Dear Guest

Thank you for staying with us. We are glad you enjoyed our hotel. We do have a great location being walking distance to Old Town and just 1/2 from MCRD. We hope next time you come we will earn a 5 star from you. Thank you for staying with us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Angeles, California, United States
1 review
1 of 5 bubbles Reviewed 27 October 2013

After coming back from a night out on the town. i was locked out of my room. management tried to get the door unlocked and could not. so he offered my friend and i the room next door free of charge. i was fine wtih it although my friend was a bit bothered because our things were in our room. come 7:30 am there was banging on the door and excessive calling. Then he said he was going to charge me for the second room and he did! I am taking this issue as far as i can and demanding my money back that i did not authorize to be taken!

  • Stayed October 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Bree313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westerninn, Manager at Western Inn & Suites, responded to this review, 7 November 2013
Dear Guest
First off, I thank you for taking the time to share your experience at our hotel.
We are sorry to hear that you did not enjoy your stay with us. I clearly remember the incident that took place during your recent stay with us, as I was the manager on duty that evening. I assisted you that night to gain entry in to your room with no success because as it was later determined you had other members of your party in that room with the deadbolt on and thus preventing entry. When you registered at check in you clearly stated that only 2 adults would be staying in the room when in fact you had 5 adults and three children with you. I found it prudent to offer you another room for the night since you could not get into your own room for the sake of not wanting to disturb other guests in the area since you and other members returned back to the hotel inebriated and causing a great disturbance. We encourage all guests to enjoy themselves and strive to provide the best in hospitality but at 1:30am we cannot condone other guests from being disturbed. Again, our hotel apologizes if you felt that your stay was not enjoyable. Thank you.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Western Inn & Suites

Property: Western Inn & Suites
Address: 3889 Arista Street, San Diego, CA 92110
Phone Number:
Region: United States > California > San Diego
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Room Service Suites Wheelchair access
Hotel Style:
#16 Best Value Hotel in San Diego
#33 Green Hotel in San Diego
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Western Inn & Suites 2.5*
Number of rooms: 35
Official Description (provided by the hotel):
Located walking distance to OLD TOWN, Trolley line and close to all major attractions. All rooms comes with free wireless internet, Continental breakfast, coffee maker, and iron. You can walk out and explore over 150 international shops, historic landmarks theme restaurants and art galleries. The San Diego Convention center and Gaslamp is only 10 minutes from the hotel.The Western Inn is just 3 miles from San Diego Airport and 1/2 mile from MCRD. ... more   less 
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Also Known As:
Western Inn And Suites
Western Hotel San Diego
Western Motel San Diego

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