My husband and I stayed at this hotel for one night but had intended to stay longer. We had to check out the next day because my husband is alergic from pets. There were way too many pets at this hotel and all of their rooms are pet friendly. I wish they had designated a few floors for pets :(...that was our fault because we did not do enough research when making reservations.
Other than that the hotel was very nice but some areas of service were below average. The hotel rooms were nice but the sheets were stained. One of the pillow cases had three large stains, the sheets had black grease stains from the washer or dryer, and there were food stains on the comforter. We wouldn't have used the comforter anyways so we did not care about that. We requested them to change our sheets and they took care of that very quickly. However, even the replacement sheets had black grease stains so they should definitely get their laundry equipment checked. White sheets with black stains just don't look good. Other than that the room was very clean and spotless.
The front desk and bell staff was very friendly and helpful. The food at the restaurant was very good but the server could have used some extra training.
I thought this was a very nice property but can definitely work on a few things but I would probably choose another hotel next time.
- Official Description (provided by the hotel):
- Welcome to the Hotel Indigo! From the moment you enter, you will be invited with the soothing sounds of the floor to ceiling water wall and captivated by locally photographed wall murals. Our refreshingly local Hotel Indigo staff is here to show you just what makes San Diego ‘America’s Finest City.’ Before heading out, we invite you to enjoy an evening cocktail on our Level 9 Rooftop Bar. Sit by the fire pit or reflective pool and enjoy breathtaking views of downtown San Diego and PETCO Park. Unwind with colleagues or meet new friends before exploring all the Gaslamp Quarter has to offer! Prepare for a calming nights sleep with the textures and warm earth-tones that make you forget that you are in a hotel. The iHome allows you to awaken with your favorite music while you refresh in the glass enclosed spa shower.You are invited to sit streetside in our open air Table 509 Bar and Kitchen and feel the energy and vibrance of downtown San Diego while enjoying a fresh cup of locally brewed Café Moto coffee. ... more less
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- Also Known As:
- Hotel Indigo San Diego
- San Diego Hotel Indigo