We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

“Wonderful hotel in a quiet location” 4 of 5 bubbles
Review of Hotel Indigo San Diego Gaslamp Quarter

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Hotel Indigo San Diego Gaslamp Quarter
Ranked #40 of 278 Hotels in San Diego
Certificate of Excellence
GreenLeadersPlatinum level
San Francisco
Level Contributor
125 reviews
106 hotel reviews
common_n_hotel_reviews_1bd8 200 helpful votes
“Wonderful hotel in a quiet location”
4 of 5 bubbles Reviewed 3 June 2014

Great boutique hotel in a quiet and somewhat tug-away location - almost right in front (or behind) the Petco Park on 9th Avenue at Island Street, just a few short blocks to the heart of Gaslamp district. Wonderful decoration of this hotel... modern and chic. Spacious room and contemporary furnishings. Pet-friendly as well! Everything is well appointed. The only drawback is it doesn't have a club floor for premier members which would have been nice.

Overall no problems or complaints about the stay, the only minor thing is my colleague got a upgrade to SUITE for not being a premium member and as an "ambassador" member, I was not even told there was an upgrade option!

Room Tip: Get a room on higher floor so you can have a better view of the city.
See more room tips
  • Stayed May 2014, travelled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank SanFranExplorer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review, 14 August 2014
SanFranExplorer,
Thank you for writing a lovely review about our Hotel Indigo! I am pleased to hear that the location was convenient and that you fancied the décor. I am so sorry to hear that we were unable to accommodate a complimentary upgrade for you. We strive to ensure our IHG Reward Members, especially our Ambassadors, have an exceptional stay with us.
Again, thank you for your kind words and we hope to see you again in the
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,651 reviews from our community

Traveller rating
    972
    488
    122
    36
    33
See reviews for
200
645
109
411
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (345)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Potomac, Maryland
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

We stayed with my wife for 3 nights in early May this year. The facilities are very good the room was spacious and has a lot of natural light. The hotel is a few steps from the Padres stadium. The Hotel staff is remarkably kind and helpful. We had a good time at this hotel and we recommend it.

Green Features: The hotel made enviromentally friendly practices its landmark and has received awards of environemtal excellence.
  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank CarlosRaymond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Phoenix, Arizona
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 29 May 2014

I have stayed here a couple of times when the prices aren't outrageously expensive. The rooms are very spacious and modern, and unlike Holiday Inns, the beds are very comfortable. There are some great views of downtown San Diego or the baseball stadium depending on where your room is.

One thing to keep in mind is that there is no self parking lot there, only valet. Valet is $41 even for me as a platinum member. There is street parking if you find it, but need to pay close attention to the signs as there is street sweeping every day in different areas, and you WILL get a ticket. There is a regular parking lot 1 block west, but its still a pay lot.

The staff is very nice there and actually pay attention to customers which is totally evident.

Overall, great place to stay just a couple blocks away from the middle of the gaslamp area.

  • Stayed May 2014, travelled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tory L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Redondo Beach, California
Level Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 28 May 2014

I felt compelled to write a long overdue review of this hotel after being very disappointed with my stay there in 2010. With much anticipation and excitement to stay at this highly rated boutique hotel, it all started with the front desk. The staff was rude and practically ignored me while I stood at the front desk, with no line, waiting to check in. My first nights sleep was interrupted several times due to an unattended barking dog. When I complained about the situation, they did nothing to accommodate me or offer to change my room. The icing on the cake came with the outrageous parking fees added to my bill. The only nice thing I have to say is that the room decor and ambiance was beautiful and the bed was adorned with luxurious bedding but I didn't get to enjoy it due to the barking dog. The best part of my stay was the very friendly parking attendant who went out of his way to make sure that I was attended to. If you're traveling with your furry companions, this is a great dog friendly hotel. I have a furry companion too but he stays home with the kids when I travel.

  • Stayed June 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank classyandchic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review, 14 June 2014
Dear classyandchic,

Thank you for taking the time to post a review regarding our hotel. I am sorry to hear that we have failed to meet some of your expectations, particularly with the service you received from our hotel staff and with the noise levels. I appreciate that you have brought this to our attention for this will help us identify weaknesses that needs to be addressed. Rest assured that I have shared your comments with our hotel management to consider making improvements where necessary.

Once again, thank you for staying and I hope you give us the chance to host you again in the future.

Sincerely,

Faith R
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
North Carolina
Level Contributor
179 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
4 of 5 bubbles Reviewed 28 May 2014

Lovely modern hotel just steps from Petco Field and the Gaslight district in San Diego. The staff was very nice and the rooms were surprisingly large. The bathrooms were also quite large and well kept. We were very comfortable at this hotel and found walking around San Diego from the hotel a breeze. We didn't want to pay the huge valet fee, but the staff was very accommodating in telling us where we could find free or other cheaper pay parking. Plenty of restaurants and bars nearby, too. I would stay here again and will look for Indigo hotels in other locations.

  • Stayed March 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank SuzKMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chandler, Arizona
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

Friendly staff and valet (despite the $41 valet fee). Front desk was courteous, efficient and provided us with a great room! The room itself was very nice, contemporary, clean and I loved the sheets, pillows & bedding! Plush, comfortable and clean! The hotel was a great location and walking distance or a quick cab ride to anything in the Gaslamp area.

Room Tip: We were given the option for city view or the stadium, we thought the city view would be prettier, w...
See more room tips
  • Stayed May 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Alisun3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review, 8 June 2014
Thank you for your positive remarks! The front desk staff is wonderful, and always working towards providing the best service possible. We appreciate your feedback and will continue to deliver great service to all our guests. Come see us soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Francisco, California
Level Contributor
106 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 26 May 2014

Stayed here with a group of four for one night. The location is great. It is close to the ball park and 5th street which has all the bars, restaurants, and clubs in the Gaslamp quarter. The rooms were nice, modern, and fun. The place even has a swank roof top bar. Slept great, and the service was good. I would recommend staying here.

  • Stayed May 2014, travelled with friends
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Rastko S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HotelIndigoSanDiego, Front Office Manager at Hotel Indigo San Diego Gaslamp Quarter, responded to this review, 8 June 2014
Thank you very much for your comments! So happy to hear that you found our location and amenities to be convenient and accommodating. It was a pleasure to host you and your friends. We look forward to having you all again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these San Diego hotels
Downtown
Hotel Z - A Staypineapple Hotel
Downtown
Kimpton Solamar Hotel
Kimpton Solamar Hotel
#44 of 278 in San Diego
4.5 of 5 bubbles 1,856 reviews
Downtown
Residence Inn San Diego Downtown/Gaslamp Quarter
Show Prices
Show Prices
Show Prices
Downtown
The Westin San Diego Gaslamp Quarter
Downtown
Omni San Diego Hotel
Omni San Diego Hotel
#16 of 278 in San Diego
4.5 of 5 bubbles 3,892 reviews
Downtown
Courtyard San Diego Downtown
Courtyard San Diego Downtown
#14 of 278 in San Diego
4.5 of 5 bubbles 822 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Indigo San Diego Gaslamp Quarter? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Indigo San Diego Gaslamp Quarter

Property: Hotel Indigo San Diego Gaslamp Quarter
Address: 509 9th Avenue, San Diego, CA 92101-7213
Phone Number:
Region: United States > California > San Diego > Downtown , East Village
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#2 Green Hotel in San Diego
#13 Business Hotel in San Diego
#16 Romantic Hotel in San Diego
#55 Family Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Hotel Indigo San Diego Gaslamp Quarter 3.5*
Number of rooms: 210
Official Description (provided by the hotel):
Welcome to the Hotel Indigo! From the moment you enter, you will be invited with the soothing sounds of the floor to ceiling water wall and captivated by locally photographed wall murals. Our refreshingly local Hotel Indigo staff is here to show you just what makes San Diego ‘America’s Finest City.’ Before heading out, we invite you to enjoy an evening cocktail on our Level 9 Rooftop Bar. Sit by the fire pit or reflective pool and enjoy breathtaking views of downtown San Diego and PETCO Park. Unwind with colleagues or meet new friends before exploring all the Gaslamp Quarter has to offer! Prepare for a calming nights sleep with the textures and warm earth-tones that make you forget that you are in a hotel. The iHome allows you to awaken with your favorite music while you refresh in the glass enclosed spa shower.You are invited to sit streetside in our open air Table 509 Bar and Kitchen and feel the energy and vibrance of downtown San Diego while enjoying a fresh cup of locally brewed Café Moto coffee. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travel Republic (UK), Expedia, Hotels.com, IHG, Ebookers and Odigeo so you can book your Hotel Indigo San Diego Gaslamp Quarter reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hotel Indigo San Diego
San Diego Hotel Indigo

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing