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“Just OK”

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Holiday Inn San Diego-Bayside
Ranked #120 of 279 Hotels in San Diego
Certificate of Excellence
Portland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Just OK”
Reviewed 18 August 2014 via mobile

Nicely located near the airport and most of San Diego's most popular attractions, we chose to stay at the Bayside Holiday Inn in 2013 during Spring Break. We returned in 2014 and then most recently stayed again while dropping our daughter at college. The small rooms are clean, typical Holiday Inn fare. The older building could use a refresh but the high rise building is quite nice. The onsite restaurant offers a hearty, reasonably priced breakfast and the pool area is clean and nicely landscaped. We especially enjoy the ping pong, pool table, and shuffle board while hanging out in the evenings. The only real downside for us is the price has jumped since our first visit making the once affordable get away seem like not such a deal.

Stayed August 2014
Helpful?
Thank spindix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhinna M, Manager at Holiday Inn San Diego-Bayside, responded to this review, 21 August 2014
Dear spindix: Thank you so much for taking the time and post your comments regarding your recent stay at the Holiday Inn Bayside. I'm happy to hear that you like the hotel amenities and the rooms are to your liking. I am also glad that you like our restaurant on property which is not only popular with our guests but as well as San Diego locals. I'm disappointed that you thought the price was a little bit higher than your previous stay. Hotel market in San Diego has risen the past few years and as indicative of the hotel industry, rates vary by season and availability. We try and provide the best rate for our guests as much as we could although sometimes it can be deemed high in comparison to other properties or other cities. We sincerely hope to serve you again during a future visit to San Diego. Sincerely, Rhinna B Meyer - Rooms Division Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (190)
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English first
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 August 2014 via mobile

If your travel agent suggests the Holiday inn mzje sure you get a room in the newest part of the complex
The older section is old the rooms need to be gutted and refurbished they smell of cig smoke aircon is noisyabd the fan in the bathroom sounds like an F111
The main entty is great and the staff are friendly and helpful but the walk to the room was cross country with no help with baggage

Helpful?
2 Thank Robert J
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Rhinna M, Manager at Holiday Inn San Diego-Bayside, responded to this review, 20 August 2014
Dear Robert J: Thank you so much for posting your review and talk about your recent visit at the Holiday Inn Bayside. We certainly depend on feedbacks from our guests regardless of its nature. Please allow me to apologize for any inconvenience you might have experienced about the smell of cigarettes smoke in your room and the loud bathroom fan in your room. Please rest assured that the information your gave us will be pass on to the appropriate department heads to make sure this does not happen again. I am very pleased to know that you like our spacious lobby and find our staff friendly and helpful. We are so fortunate to have the staff we have who always demonstrates great customer service. We sincerely like another opportunity to win back your good faith to the hotel and maybe if your travel will take you back to San Diego you can try and book a reservation to our Bayside Building where our lobby is located. Sincerely, Rhinna B Meyer - Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 August 2014

Yes the hotel is new and nice but front desk staff need to work on their customer service.. After the hotel made an error on our online reservation and cancelled it by mistake, when we got there the front desk wasn't helpful and very unpleasant to deal with.

Not a very family friendly when travelling with young kids as bathroom sink is very high with no stool for little one.

Other than that, free breakfast is really good and the service @ the cafe is excellent!

  • Stayed April 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Amanda J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhinna M, Manager at Holiday Inn San Diego-Bayside, responded to this review, 20 August 2014
Dear Amanda J : Thank you so much for posting your review and talk about your experience during your recent stay at the Holiday Inn Bayside. We rely on feedbacks from our guests to make the necessary adjustments and improve customer service. I was extremely disappointed to hear of your experience regarding the front desk. Unhelpful and unpleasant staff is unacceptable at anytime. I passed on the information to our Front Office Manager and your comments will be discussed in the next staff meeting to avoid recurrence in the future. I am glad to hear though that you enjoyed the food and service in our restaurant, the Point Loma Café. Your comments will be shared with our Restaurant Manager and chef. If we feel that your experience was typical then we would not warrant a return visit. We sincerely would like to welcome you back and provide you with the service we wished you have received in the first place. We hope to serve you again during a future visit to San Diego. Sincerely, Rhinna B Meyer - Rooms Division Manager
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essex
Level Contributor
115 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 11 August 2014

Stayed here for 6 nights recently; on arrival they saw we had kids so changed our room to a family room, with separate bunk beds for the kids, which worked really well for us. The room was clean and comfortable, if a tad small, but suited our needs well.
The hotel is not in the centre of town but by the beautiful harbour and I had a couple of pleasant runs around Point Loma. Access to everywhere is easy by car and there are several good places to eat nearby (not loads); Mitch's seafood being the best. The hotel had a spacious pool area with several sunbeds and tables and chairs and a bar; which, to us, meant it had more of a "holiday" feel. We had a really nice stay here and didn't want to leave; partly because of location and the relaxed pool area.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
2 Thank runninggirlEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
319 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed 8 August 2014

We booked the Holiday Inn-Bayside for two nights but had to cancel one night at the last minute. They were very gracious about it despite the fact they had a full house. We arrived the next night and admittedly, we picked the hotel for the free airport shuttle (five minute ride to the terminal) because we had to leave at 4:30 a.m.). But once we got there, I regretted not spending more time there. The hotel is beautiful. We had a room in the tower that was luxurious for a Holiday Inn. The staff couldn't have been nicer and more helpful. They have more to their location than just the proximity to the airport...there is the bay, a lovely pool, easy access to other parts of the city, etc.

Room Tip: The rooms in the main building (tower) seem to be the best.
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  • Stayed August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank Cheryl094
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhinna M, Manager at Holiday Inn San Diego-Bayside, responded to this review, 11 August 2014
Dear Cheryl094: Thank you so much for posting your review and talked about your recent stay at the Holiday Inn Bayside. I am so happy that you enjoyed your stay and I am sorry you had to cut your trip short. We are indeed centrally located, we are about a mile and a half from the airport but we are not in the flight path so you don't hear the airplanes landing and taking off. The surrounding areas within 2 blocks away are filled with different restaurants to choose from. Across the street is a brand new promenade where they built a walkway so you can enjoy the scenery of the bay while taking a walk all the way to Shelter Island. We hope to see you again on your future visit to San Diego. Sincerely, Rhinna B Meyer - Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
La Canada Flintridge, California
Level Contributor
43 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 27 July 2014

Stayed this past weekend for Comic Con and I wasn't wowed but the Hotel wasn't bad either. I'll break this review into a quick pro's/cons for reference I stayed in the new tower the older rooms didn't look as nice.
Pro's:
Comfortable bed
Quiet
Clean
Con's
Most rooms have a view of the parking lot and not the bay
$10 to park per night
No free breakfast

Room Tip: Avoid the old building.
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  • Stayed July 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Joseph B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 19 July 2014 via mobile

After trying (unsuccessfully) to get from Atlanta to Los Angeles, we ended up in San Diego with no place to stay. It was late and we were tired. After calling many hotels, we finally found one room left at this hotel. The room was called the Zoo Room. It had one queen bed and a set of bunk beds, with decor resembling the San Diego Zoo (better suited for a family obviously). We didn't see much of the property but can say the staff was extremely hospitable. Since we landed at the airport so late there wasn't a shuttle driver available to pick us up. So we took a taxi and they reimbursed us for the fare. It was a fairly decent room at a decent price, with great customer service.

Stayed July 2014
Helpful?
1 Thank Michelle V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rhinna M, Manager at Holiday Inn San Diego-Bayside, responded to this review, 25 July 2014
Dear Michelle V: Thank you for taking the time and review our property during a recent stay at the Holiday Inn Bayside here in San Diego. We appreciate and depend on feedback from our guests to help us achieve the very best level of service possible. I am happy to hear that you find our staff to be extremely hospitable. Your acknowledgement and recognition of professionalism and hospitality by our hotel associates will be shared with all the departments. Maybe in your future visit you can enjoy all the hotel amenities and services we have to offer. We are looking forward to serving you again if you happen to be in San Diego in the future. Sincerely, Rhinna B Meyer - Rooms Division Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn San Diego-Bayside

Property: Holiday Inn San Diego-Bayside
Address: 4875 N. Harbor Dr., San Diego, CA 92106
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#81 Business Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Holiday Inn San Diego-Bayside 3*
Number of rooms: 291
Official Description (provided by the hotel):
Fronting beautiful San Diego Bay, the Holiday Inn Bayside is located in the newly redeveloped Point Loma area, in walking distance of over a dozen restaurants, sport fishing & whale watching marina, scenic walking paths along the San Diego Bay, and Liberty Station. It is conveniently located only one mile from the San Diego Airport and four miles to the Gaslamp Quarter and Convention Center. Our bay view meeting rooms and outdoor tropical courtyard venues provide the ideal setting for your next meeting in San Diego, along with a service culture that guarantees your event to be a big success.Visit Sea World San Diego, only 5 minutes away; San Diego Zoo, Seaport Village & Old Town are ten minutes away. Liberty Station Conference Center and NTC Promenade are within two miles. The San Diego Convention Center is a convenient 5 mile drive along the San Diego Bay. The Holiday Inn San Diego Bayside is near many sporting events in San Diego, including: Charity Cup; Pegasus Cup; Hotspurs Cup; Red Bull Air Races; San Diego Padres, & San Diego Chargers. In San Diego on business? We are close to: Northrop Grumman; Lockheed Martin; General Dynamics; SPAWAR; Point Loma Naval Base; ASW; Admiral Kidd Club; 32nd St Naval Station; FITCPAC; BAE; Boeing; ComNavBase; L-3 Communications; MCRD & Sheraton Harbor Island. Located 3 miles from the San Diego Cruise Terminal, we offer packages with long-term parking & complimentary transportation to the San Diego Cruise Ship Terminal. The Cruise Terminal services the following cruise lines: Royal Caribbean; Princess; Carnival; Celebrity; Holland America; & Norwegian. We look forward to being your home away from home when you visit San Diego. ... more   less 
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Also Known As:
Holiday Inn San Diego-Bayside Hotel San Diego
San Diego Holiday Inn

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