We stayed get for 3 nights at the start of our road trip through California.
We arrived straight off an 11 hour flight at 9.30 pm and our room wasn't even ready, which was quite a surprise. Rebecca (?) on the front desk was very attentive and apologetic, stored our bags and recommended somewhere to eat while they sorted it out. The next day they sent a comp cheese plate for the inconvenience, which was a nice touch.
Amtrak noise can be an issue here particularly between 10pm and 3am( they blast the horn for about a mile before even passing the hotel) so definitely recommend using the provided earplugs regardless.
In the main the hotel and rooms are clean, housekeeping is excellent, beds comfortable and toiletries lovely.
Good location to get around with the trolley close by, taxis and gaslamp has good variety of restaurants and bars to choose from. More