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Hilton San Diego Gaslamp Quarter
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Reviews (2,075)
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All reviewsconvention centergaslamp quartergreat locationloft roompetco parktrain tracksvalet parkinglight railthe gas lamp districtwithin walking distanceper nightdirectly across the streetrestaurants and barstwo blocksfront desk stafftrolley stopvery nice hotel
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Reviewed 14 April 2014

Nice, clean, upscale environment. Rooms are a little small. Ask to stay on level 12 with the view. Work out room had few machines and a few weights. Had to wait in line for checking in and out and when waiting for car, other than that, great venue.

  • Stayed: April 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank Alexander T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

First- the good- the hotel is located within walking distance to great nightlife and restaurants. There is a trolley stop outside the front door which is also convenient. The room itself was perfectly large enough for a 3 day stay. The front desk staff was very helpful and courteous at all times.

The bad- Not a USB charging jack in the room- use your laptop or bring an adapter. The room was clean, but very dingy. Stains on the carpet, brown stains on the room lamp, some kind of stuff all over the wallpaper in the bathroom. These type of things make the room feel unclean- although I do not believe it was. The halls were also dingy and dark feeling as you walked through. The window had a layer of dirt very thick, so looking out, all you could see is the dirt on the window (outside).

If you are going for a conference, you can save $100.00/night over some of the other hotels, and the convention center is across the street. It is fine for a place to sleep, but I have stayed at lesser chains and had nicer rooms. The lack of available outlets for those of us who need to use modern technology was disappointing, and at times, frustrating. I really don't like to have to dig behind a bed to use the only available place to plug in my phone. Also, for a 3 day stay, I like to have a refrigerator in the room to keep water bottles and actual milk for coffee, but there was no fridge or microwave. Not the end of the world, but a convenience that would have been nice.

Hilton Hotels usually do better than this, and as someone who tries to use Hilton exclusively, this was a disappointment.

  • Stayed: April 2014, travelled on business
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2  Thank KCarrington1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 April 2014

The staff is very competent and eager to serve the guests of the hotel. They were always pleasant and well prepared to make one's stay more pleasant. The location of the hotel is incredible relative to the convention center and the Gaslamp district. It was a wonderful stay.

  • Stayed: March 2014, travelled on business
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Review collected in partnership with Hilton Hotels & Resorts
Thank William C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2014

Stayed here a year ago to celebrate our 2 year anniversary, came back a year later to celebrate our 3 year anniversary. It's our new go to place to celebrate those special times in our lives. Customer service was impeccable as usual and the hotel manager, Jordan, accommodated all our special needs, making our yearly visit to the Hilton Gaslamp yet again unforgettable! Stayed in a suite in the Lofts! Room was extremely spacious and luxurious with an incredible view overlooking 5th street :) Highly recommend! Will be back next year to celebrate our 4 year anniversary!

Room Tip: Suites are well worth the price!
  • Stayed: March 2014, travelled as a couple
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1  Thank SharriseBoop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
mctigup, Director of Sales at Hilton San Diego Gaslamp Quarter, responded to this reviewResponded 3 April 2014

SharriseBoop,

Anniversaries are special days! Thank you for choosing to continuing to spend yours with us at the Hilton Gaslamp!

Thank you for recognizing Jordan. Our team is constantly working to provide the best service.

Looking forward to seeing you for years to come!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2014

While attending a conference in San Diego I planned on staying at the Hilton attached to the convention center. That hotel did not have vacancy, so I ended up staying at this location! It was a great place to stay. I got a delightful upgrade to the lofts and you would not believe the size of these rooms!

The location is right in the Gaslamp district! You can walk to tons of restaurants and stores, within seconds! Would definitely stay here again!

The entire staff was superb! The front office was super nice, so is the staff at the restaurant ! They make the BEST omelets! The chefs were personable and friendly and very, very organized. I don't remember their names, but one of the chefs was a shorter black guy that was super friendly... so was the other Caucasian female! Both superb.. along with the service staff and hostess.

Even the guys that help with your bags took a package from me to ship back to my home and they were extremely helpful and friendly!

WIll def back!

Oh and the loft rooms are like apartments! HUGE!!!!!

Room Tip: Get the lofts!!!
  • Stayed: March 2014, travelled on business
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2  Thank jmelissaprentice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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