This particular Hilton is closer to a boutique hotel than a typical corporate hotel. I found the staff very helpful and friendly. I originally booked for business, but was evacuated with the May San Diego fires, so it quickly became a different type of visit. All hands helped me with 2 pets. I appreciate the great location in the Gaslamp, easily within walking distance to many great restaurants. Pool is small, but very refreshing. You won't go wrong booking here. Spa facilities are also very good.