Room was nice, spacey, clean a nicely equipped, no complaints there. Front desk staff was very friendly an quick, called about an hour after we went to the room to confirm everything is five with the room, very nice.
But breakfast was much above average in other IHG hotels (I stayed at many Holiday Inns / Express, Crowne Plaze) or other brands. Namely:
(1) dirty silverware -- it looked like no one washed it before reuse. Maybe someone mistakenly returned the used silverware to clean stuff, but it was not only one knife, all of them I checked were not clean. Using plastic knife on stir foam plate was really something.
(2) no one was refilling the food choices that were eaten by previous guests. We went down at about 8am (breakfast lasted till 9:30 if I recall) and there was not much to choose from. Half an hour later, even fewer choices remained to newly coming guests.
(3) No one was cleaning the mess on the floor -- trying to not step into pancake dough spill or cereal on the floor while trying to find a free table to sit down was quite an adventure.
The worst breakfast experience in US so far, I must say.
- Official Description (provided by the hotel):
- The Staybridge Suites - San Diego Rancho Bernardo Hotel is the favorite extended stay hotel in the Rancho Bernardo Area. We offer free high speed internet access in every guest room and daily complimentary buffet breakfast! Our all suite hotel offers studio, one bedroom and two-bedroom/two bath suites. Each Suite features fully equipped kitchens, including microwave, 2-burner stove top, dishwasher, ice maker and coffeemaker, perfect for any extended stay. The Staybridge Suites - Rancho Bernardo has spacious suites featuring separate living and work areas as standard amenities. Each suite has a direct dial phone number, two phone lines, speaker phone, voice mail, data port and free high-speed Internet access. We also have on site 24 hour business center, Bridgemart convenience store, fitness center and free laundry facilities. Our outdoor heated pool and sport court are available year round. Complimentary shuttle service is offered within a 5 mile radius of the hotel, Mon. - Fri. 8am - 7pm. The Staybridge Suites - San Diego Rancho Bernardo Hotel is conveniently located adjacent to Northrop Grumman and Scripps Hospital. In addition our location provides great access to all of the companies that call Rancho Bernardo home. These companies include Sony, Lockheed Martin, BAE Systems, SAIC, Hewlett Packard (HP), NOKIA, Pulse, Siemens, NCR, Intel, Delta Designs and many others. ... more less
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- Also Known As:
- Staybridge Suites San Diego Rancho Bernardo Area Hotel San Diego
- San Diego Staybridge Suites