My only issue with the hotel is that the rooms are quite small, and it would be nice to provide an ironing board and an iron for business guests.More
My only issue with the hotel is that the rooms are quite small, and it would be nice to provide an ironing board and an iron for business guests.MoreShow less
Hello F M,
Thank you for taking the time for reviewing your recent stay at our hotel. I am sorry to hear that we were not able to fully fulfill your requests during your stay. I have passed along your comments to management and asked that they look into a resolution for the future. If there is anything I can do to further assist you please let me know.
The Continental Breakfast was sort of like "feeding time at the zoo", the other guests were like animals. I doubt the staff could have done anything about it but it was not a pleasant dining experience.
The room was very good value for the price.
Thank you for taking the time to review your recent stay with us. I am happy to hear that you enjoyed the room and price during your stay. Feedback and comments are how we strive to improve our guest experiences. If there is anything else about your stay you would like to share with me please let me know.
The motel has been remodeled and the rooms are very nice. The front desk clerk was pleasant when checking in. Later in the evening I was having a problem with TV remote-it quite working. TV was on but no picture, sound etc. I called to front desk and was put on hold for along time. Finally I went down to lobby to find it packed with people who were checking in. It was a large group but only one person was doing all the checking in. He said he would be right with me but after an extended time I could see that he was really busy. He did look at the remote and offered new batteries but I knew it wasn't a battery problem. It probably needed to be reprogramed. But would stay there again. There was a great restaurant right next door so things were very convenient.
Hello Barbara M,
Thank you for taking the time to review your recent stay with us. I am sorry to hear there was a problem with your TV. I have passed this information along to management and the corresponding department. If you have anything further to add please let me know and I would be happy to help. We hope to see you back in the future.
Paid via web, yet they wanted to imprint credit card; when challenged & stated unlawful, no imprint made. Cleaning people kept turning off air conditioner & room was warm when we returned. They allowed solicitors to slide ads through door. Yet they had a sign about conserving energy. No ground floor rooms-that's where you park. Not good for handicap-yet had handicap parking. Last stay for me.
I am sorry to hear about the problems during your recent stay. I have contacted the corresponding department managers and have them not only looking into your issues but addressing them with the staff. Feedback such as yours is how we strive to improve. If you have anything in the meantime please let me know and I would be happy to address it.