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Residence Inn San Diego Rancho Bernardo/Scripps Poway
Ranked #85 of 279 Hotels in San Diego
Certificate of Excellence
Barkerville, Canada
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“One of the Best”
Reviewed 6 April 2014

Just spent 9 nights at the Residence Inn. The perfect place for an extended stay in San Diego. The room was more like a small apartment then a hotel with lots of space and full size kitchen appliances including a dishwasher. Things we especially liked were the ample free parking, free internet, and the first class complimentary breakfasts that set the bar for all others. To our amazement the hotel even provided complimentary dinners on week nights that were an unexpected treat. The bed was excellent and everything was very clean and well kept. Staff were always friendly and more then helpful. Although the hotel isn't immediately next to any major attraction, it is about 20 to 30 minutes by freeway going south to downtown San Diego, the Zoo, Seaworld, the USS Midway and Balboa Park, while going north 20 minutes gets you to the Safari Park and going west 20 minutes gets you to the Beaches. If we return to San Diego we will definately stay here again.

  • Stayed March 2014, travelled as a couple
    • Value
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Helpful?
1 Thank TheReallyBigKahuna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly_Herrington, General Manager at Residence Inn San Diego Rancho Bernardo/Scripps Poway, responded to this review, 7 April 2014
Thank you for your glowing review! We work very hard to maintain a culture of service and friendliness and we're thrilled that we were able to demonstrate that on your most recent trip. Hopefully we have the opportunity to serve you again soon!

Warm Regards,
Kelly Herrington
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
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English first
Escondido, California
1 review
Reviewed 6 April 2014

The room was very spacy, and had all of the amenities you could want or need for a long term stay. The best part of the hotel was the staff. The front desk were very helpful with any questions I had about deals (they sell discounted tickets to Legoland, Sea World, the zoo) and restaurants near by. Laura (front desk) gave us a detailed restaurant list and recommended this restaurant called Yanni's which ended out being really great and delicious. Maria (front desk) greeted us with a smile every time we passed by the desk, and Ruth (breakfast) had a clean breakfast area. The food was delicious! I will be coming back to this area in my future travels.

Room Tip: If you're a light sleeper, choose one of the rooms facing the hill. No noise, but no view.
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  • Stayed April 2014, travelled with family
    • Value
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Helpful?
Thank Mike A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly_Herrington, General Manager at Residence Inn San Diego Rancho Bernardo/Scripps Poway, responded to this review, 7 April 2014
Thank you for sharing a review of my hotel on Trip Advisor. I have passed along your wonderful feedback to my staff and they could not be happier to know that their hard work was recognized and that they were able to make your stay as comfortable as possible. Hope you stay with us again soon!

Kelly Herrington
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cardiff, United Kingdom
Level Contributor
108 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 31 March 2014

We chose this hotel based on the good reviews on this site and the proximity to San Diego sights. We stayed for three nights and were not disappointed. Staff were very friendly and helpful. Our room was a double which was great for the little one to be in to sleep whilst us oldies were able to make a snack and watch tv without disturbing her.

Wifi was ok for us and we managed to skype the UK from our room a couple of times without issue; not the best signal but useable.

Chilli's is across the road but better is 1 mile up the hill where there is a Von's supermarket and a range of restaurants.

Time to the zoo and sea world was about 30 minutes (or less if you leave after the traffic) and a little less in the opposite direction to the safari park. We did all three on a combined ticket on separate days which worked out well and saved money. There is plenty to see at each but food and drink is dear so I suggest taking a picnic. I recommend the combined ticket if you like animals but if one day was enough for you then just go for the single.

My only minor issue with the hotel is he use of plastic knifes forks and plates at breakfast. When travelling on business, one reason I tend to choose Residence over say a Springfield suites is the use of crockery over plastic so I am not sure why this one was different. It is just so wasteful! Other than this, I recommend this hotel for both families and business.

Room Tip: Away from the lift is always good to get a quiet time. Always worth asking if there is a double room...
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Green Features: As in my review, my only disappointment was the use of plastic knives, forks and plates at breakfast which are then binned. A terrible waste all for the lack of a little washing up.
  • Stayed March 2014, travelled with family
    • Value
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Helpful?
1 Thank Richard S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly_Herrington, General Manager at Residence Inn San Diego Rancho Bernardo/Scripps Poway, responded to this review, 31 March 2014
Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property to meet your needs during your stay here in San Diego. Hope you to see you again in the future.

Thanks Again,

Kelly Herrington
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pocatello, Idaho
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 30 March 2014 via mobile

Excellent service. Was particularly impressed with the way each employee greeted me, regardless of what they were doing. Front desk was especially helpful with getting discount tickets to Legoland and the Zoo. Room was great, clean and spacious. Breakfast was good with sausage, eggs two ways, fresh fruit, oatmeal, cold cereal, waffles, and breakfast potatoes. Gas station right next door had the cheapest gasoline in the area. Right off I-15 with easy access to area attractions. It was 20 minutes to the zoo (going south) and 40 minutes to Legoland (going northwest). Great place to stay for a family vacation!

Stayed March 2014, travelled with family
Helpful?
Thank Poky-man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly_Herrington, General Manager at Residence Inn San Diego Rancho Bernardo/Scripps Poway, responded to this review, 31 March 2014
We were simply delighted to read the wonderful review you shared on TripAdvisor. Our team is committed to providing service so memorable, and we're glad it showed. Thank you for the kind words. Thanks for staying with us.

Warm Regards,

Kelly Herrington
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Highland, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 30 March 2014

Affordable, equipped CLEAN rooms that felt like home away from home. Excellent service, great grounds from basketball court to sitting around the fire, my family enjoyed it all. Great breakfast's that changed up from day to day and the staff was warm and accommodating! The 24 hr. gym was great too! I recommend any family to stay here. It's close to everything and there is everything to do in SD!!! Will be coming back, high five to the Residence Inn Team!

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nova B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly_Herrington, General Manager at Residence Inn San Diego Rancho Bernardo/Scripps Poway, responded to this review, 31 March 2014
Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property to meet your needs during your stay here in San Diego. Hope you to see you again in the future.

Thanks Again,

Kelly Herrington
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alberta, Canada
Level Contributor
42 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 25 March 2014

Stayed here for 2 night ( During the pouring rain) The 1 bedroom suite was beautiful and well equipped. Perfect location with restaurant near by. Breakfast was decent, The staff were pretty helpful and friendly. Only one problem Wifi was not very reliable. Most of the time i had to use it in the lobby and still slow. But it is easy fix right?

Would I come back? I think so.

Thank you Residence Inn team!

Room Tip: Try to get the room closer to the lobby. If you need Wifi to work!
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  • Stayed February 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank PJcoolmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly_Herrington, General Manager at Residence Inn San Diego Rancho Bernardo/Scripps Poway, responded to this review, 26 March 2014
Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property to meet your needs during your stay here in San Diego. We are in the process of upgrading our WiFi service. We look forward to your next stay.

Thanks Again,

Kelly Herrington
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Baltimore
Level Contributor
229 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 24 March 2014

We booked here because of the wonderful reviews and and fabulously good price we got. Although we aren't sure why it's rated #2 in all of San Diego, it's a good solid example of a well-run Residence Inn. We had a king studio with stainless steel appliances, which was well appointed with the exception of a strangely placed towel bar in the toilet/shower room (not very accessible to grab a towel from the tub).

Derek, the assistant manager, checked us in and gave us a wonderful recommendation for lunch/dinner for Yanni's Bistro (see my review for that, too). On our last day, I wanted to print my boarding pass, but someone was on the customer computer for a very long time, so I asked at the front desk if they could do it. They did, and with a smile, too.

If you're looking for accommodations close in, this isn't the place to stay…it's about 2 miles from Poway, but it was terrific for us.

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TripLady5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly_Herrington, General Manager at Residence Inn San Diego Rancho Bernardo/Scripps Poway, responded to this review, 26 March 2014
Thank you for the review! We value your feedback and appreciate you taking the time to evaluate your stay. We are so pleased that you enjoyed your stay with us and that the staff took good care of you. We hope you come back and visit soon.

Warm Regards,

Kelly Herrington
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn San Diego Rancho Bernardo/Scripps Poway

Property: Residence Inn San Diego Rancho Bernardo/Scripps Poway
Address: 12011 Scripps Highlands Dr, & Scripps Poway Pkwy, San Diego, CA 92131-5156 (Formerly Residence Inn San Diego Scripps Poway Parkway)
Region: United States > California > San Diego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in San Diego
#4 Business Hotel in San Diego
#37 Romantic Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn San Diego Rancho Bernardo/Scripps Poway 3*
Number of rooms: 95
Official Description (provided by the hotel):
Our extended stay hotel offers 95 Marriott suites each with separate living and sleeping areas and fully equipped kitchens. We offer perfect extended-stay accommodations by combining all the comforts of home, including wireless high speed internet, hot complimentary full breakfast buffet, outdoor pool and much more. We are located just minutes away from Rancho Bernardo, Poway, and San Diego business parks, and we are a short distance from southern California's beaches, Sea World, the San Diego Zoo, the San Diego Wild Animal Park, and other area attractions. When visiting San Diego, the Residence Inn by Marriott - San Diego/Rancho Bernardo/Scripps-Poway is the perfect choice for you! ... more   less 
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Also Known As:
Residence Inn San Diego Scripps Poway Parkway Hotel San Diego
San Diego Residence Inn

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