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“Great Place to Stay!!”

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Residence Inn San Diego Mission Valley
Ranked #129 of 278 Hotels in San Diego
Pennington, New Jersey
Level 5 Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
“Great Place to Stay!!”
Reviewed 25 July 2014

I stayed at this hotel while on a business trip to the San Diego area. I usually stay downtown, but a convention was in progress and the only rooms that were available there were very high priced. I was pleased to find that this hotel is close to the airport (about 8 min), but far enough away so you don't hear the noise. You can also drive to and from the airport without getting on the freeway, so avoiding traffic is easy. The entrance and lobby area were very clean. The staff was friendly and served us quickly. The rooms were standard Residence inn style: clean and neat as expected. This property has a very nice pool (see photos) and the dining area was much larger than most Residence Inns, and even had a separate seating with small chairs / tables for young children (see photo) . I was surprised at how large the breakfast spread was. They had 3 waffle machines and a good assortment of foods, even though I only had a banana! Officially, breakfast starts at 6:30am, but I told the staff that I had to catch an early flight and was told that they would start to have food ready just after 5am. I will definitely stay here again. Parking is $13 per car / per night.

Room Tip: Old town San Diego is only about a mile away, and there are lots of good places to eat and shop the...
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  • Stayed July 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIMVGM, General Manager at Residence Inn San Diego Mission Valley, responded to this review, 28 July 2014
Thank you for the kind review. I'm glad the location of our property worked well for you. I hope the next time you return you can indulge a bit more into our breakfast rather than just enjoying a banana. Again thank you for your kind words. We look forward to seeing you again in the future.

Thank You,

Thompson Mosher
General Manager
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (158)
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English first
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed 24 July 2014

We had a great experience during our 3 day stay! Incredible value with full breakfast AND dinner (enough food during social hour to count as dinner). Although quite busy, staff kept bringing out more food and were very courteous. Within 20 minutes of checking in, the front desk called to see how things were. Only set back was $13 for overnight parking but $ we saved on food was worth it. Had great selection in maker, lots of washers and dryers, courteous staff and very clean!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MamaDico4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIMVGM, General Manager at Residence Inn San Diego Mission Valley, responded to this review, 28 July 2014
Thank you very much for your kind review. Very glad to hear that you enjoyed your time here with us! We look forward to seeing you and your family again in the future.

Thank You

Thompson Mosher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Highlands Ranch, Colorado
Level 3 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 23 July 2014

We travel on business and to date have spent 1000 nights over the last ten years in the various properties all over the country. The following are the cons of the proper. There were out of control kids running around and trashing the breakfast area. Milk spilled, cereal on the floor, and parents ravaging the food to take in to their rooms. We couldn't get a cup of coffee or anything because we arrived at 8:45 and everything was gone. The rooms are so small you can barely open and close the bedroom door. The internet crawls. The AC blower is so loud you can barely sleep with the roar. The walls are paper thin. Elevators are incredibly slow and packed with kids pushing the buttons. They charge you 13 dollars to park at an extended stay property in a suburban area. The rooms are dark and dreary. We lived in San Diego for 10 years so we are aware of how expensive hotels in this area can be but if you paid full price for this proper, you were ripped off. The service was awful. We requested an extra blanket and the front desk lady was rude. We checked out after one day. This was con sited with a Super 8 or Howard Johnson's at a Residence Inn price.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
2 Thank Dana H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIMVGM, General Manager at Residence Inn San Diego Mission Valley, responded to this review, 24 July 2014
I am very sorry that your experience did not meet your expectations. I understand that it gets a bit hectic in the summer months with the fun family atmosphere. We take any and all comments very serious and I will be sure we address your concerns. I humbly ask that you give us another chance in the future.

Thank You

Thompson Mosher
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Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 22 July 2014 via mobile

Decent hotel because of its close proximity to all San Diego attractions; lying in the heart of Mission Valley and in a location that provides easy access to freeway makes for a great location.

Pool was noisy, yes, but staff enforced quiet hours policy, which was appreciated. Front desk staff was hospitable upon check-in. Kitchen and bar staff hustled to accommodate guests, which was much appreciated.

However, felt less than par clientele was a bit of a deterrent (which ultimately is out of hotel control, but perhaps lower rates and/or deals attract those of questionable character?) and noticed I had fleas crawling on me as I sat on the couch. Understand hotel is pet friendly, but grossed out nonetheless.

Would probably venture to explore other Mission Valley options upon a return visit before returning to this hotel again.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RHOIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIMVGM, General Manager at Residence Inn San Diego Mission Valley, responded to this review, 24 July 2014
I am glad you found the location of our property convenient for you to access all of your San Diego attractions. I have made notes of your concerns and we will be sure to address them to make sure every guests experience a positive one.

Thank You,

Thompson Mosher
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Diego, California
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 July 2014

I stayed here for three weeks in June of 2014. It was very busy, lots of kids, and a little noisy. The staff was very friendly and helpful, but they couldn't control the noise. Kids were running up and down the hall until almost 11:00pm. For the price we paid, $209 per night for 18 nights, I expected a bit more. There were a lot of amenities like a gym, dinners Monday-Thursday, all day coffee, a convenience store and free Wi-Fi. The complimentary breakfast was very good, but again way too many kids running around. Long lines for food and coffee made it not worth the time. Our suite was very comfortable with a nice little full service kitchen, living room and separate bedroom. The pool area was a nice place to spend time in the afternoon until the kids came back from their outings. If you are looking for a relaxing place to spend your vacation, pick another place. If you like the loud family atmosphere, this is the place for you! All in all, the value just wasn't there.

Room Tip: Don't take a room facing the pool, it is very loud! Also, ask for a room on the top floor to avo...
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  • Stayed June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank superfussy50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIMVGM, General Manager at Residence Inn San Diego Mission Valley, responded to this review, 16 July 2014
Thank you for your kind review and comments. We appreciate the feedback and look forward to seeing you again in the future.

Thom Mosher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 15 July 2014

This is an excellent hotel for the money. In many instances, it is the staff that truly make a hotel stay wonderful. We had an unfortunate issue arise where faulty fire sprinkler leaked into our bed. It was our last night and this alone was enough to ruin a vacation. We contacted the front desk and instantly the manager (Jasmine) set a team of experts into action. All of her available staff pitched in to quickly move all of our stuff from one room to another. Everyone was extremely friendly, apologetic, and just excited to help. They even went the extra mile to ensure we were absolutely happy with the resolution. This hotel and it's staff truly understands the meaning of customer service. Your family will enjoy the stay here.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Service
Helpful?
Thank Percy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIMVGM, General Manager at Residence Inn San Diego Mission Valley, responded to this review, 16 July 2014
I'm very sorry about the situation that occurred with the leak in your room. I am happy to hear that Jasmin and the team were able to take good care of you and resolve the situation up to your expectations. Hope to see you all again soon and Thank you for your kind review.

Thom Mosher
General Manager
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Huntington Beach,CA
Level 6 Contributor
167 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
Reviewed 12 July 2014

Family Vacation with Grand Parents and 3 grand children. Ages 3,9 and 15. We were previously booked at Embassy Suites, Downtown San Diego. After repeated phone calls with Embassy Suites attempting to confirm booking details and not getting info we needed concerning $39.00 Daily Valet Parking Fee, we cancelled reservation and switched to Marriott Residence Inn. I advised Embassy Suites that I was a Hilton Honors Member and they could keep my points.....

Pros - Great location. Much better than Embassy Suites on Pacific Highway. Everything from Fast Food to Hunter Steakhouse close by.
Breakfast Buffet every morning with choices to keep every one fueled for the day. Super Staff! A special "Well Done" to Ryan, Front Desk. Bryan, Front Desk and Bartender, Tawny, Front Desk and Raul, Bus Service Dining Room.
Social Hour. Wide selection of local craft beers along with the standard domestic fare. Nice selection of wine.
Rooms were well maintained and comfortable.

Cons - Families with children who think they are at Camp Run Amuck. No supervision or consideration for other guests. Also rude and inconsiderate of Marriott Employees. A Thank You and please goes a long way

In summary, we have traveled to many countries around the world, also prior to retirement I stayed on the road too many times too count. This hotel is well suited for families and is well utilized by families. We are looking forward to a return visit next summer.

Once again, "Well Done Team Marriott, Mission Bay."

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
Thank Rondo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RIMVGM, General Manager at Residence Inn San Diego Mission Valley, responded to this review, 16 July 2014
Thank you so much for such a kind review. We understand the volume of family’s we have in the hotel and we thrive off of being able to server them all and see all the smiles the kids have when visiting our property. I am glad you enjoyed everything about your stay and our service meet your expectations. We are also looking forward to your return visit!!!

Thom Mosher
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Residence Inn San Diego Mission Valley

Property: Residence Inn San Diego Mission Valley
Address: 1865 Hotel Cir S, San Diego, CA 92108-3319
Region: United States > California > San Diego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#18 Business Hotel in San Diego
#26 Family Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Residence Inn San Diego Mission Valley 3*
Number of rooms: 192
Official Description (provided by the hotel):
The Residence Inn by Marriott® San Diego Mission Valley is in the center of it all! We are an upscale all suite extended stay hotel in San Diego California located only five miles from the San Diego International Airport (SAN) and just down the street from Sea World Adventure Park®. From the beaches of Torrey Pines to Belmont and Balboa Parks to the night life of the Downtown Gaslamp Quarter, The Residence Inn by Marriott® San Diego MissionValley is in the heart of all San Diego! ... more   less 
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Also Known As:
Residence Inn San Diego Mission Valley Hotel San Diego
San Diego Residence Inn

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