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SpringHill Suites San Diego Rancho Bernardo/Scripps Poway
Ranked #143 of 279 Hotels in San Diego
Certificate of Excellence
Reviewed 20 February 2014

I was very pleased with my recent stay at the SpingHill Suites in Poway. The rooms were very nice, clean and comfortable. We enjoyed the breakfast buffet and found the staff to be very helpful and very friendly. It was also close to shops as well as restaurants. I would definitely stay there the next time I visit the area.

  • Stayed: January 2014, travelled with family
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Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this reviewResponded 24 February 2014

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property to meet your needs during your stay here in San Diego. We look forward to your next trip back.

Thanks Again,
Kelly Herrington
General Manager

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158 - 164 of 300 reviews

Reviewed 20 February 2014

My daughter got married in Poway, Ca and the staff at Springhill Suites was soooooo great. Nhoree, Pauline were so helpful. I have never had a hotel with that kind of a staff. We had a very large group of friends and family staying there. They all agreed how wonderful the staff were. Also, the morning breakfast was great, and Maria is a precious diamond. She treated everyone like we were her family.
The only negatives were that there was no dresser to put our clothes in. And the pull out couches need to replaced. The prices might be a little high for the type of rooms we had. (Seemed small)

  • Stayed: February 2014, travelled with family
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Thank StPaulPam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this reviewResponded 24 February 2014

Thank you for sharing your experience on TripAdvisor. We value our guest's comments, and were so pleased to hear that Pauline and Nhoree made your stay more enjoyable. We hope we get a chance to serve you again in the future.

Warm Regards,

Kelly Herrington
General Manager

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Reviewed 18 February 2014

We stayed here for three days, and have to compliment the management team at this hotel for fostering such caring, helpful, friendly and nice employees. It was an absolute pleasure to stay here! In addition to the great location and easy freeway access, free breakfast and super clean environment, I would definitely stay here again.

  • Stayed: February 2014, travelled with family
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Thank Darryl G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Derek E, Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this reviewResponded 20 February 2014

Dear DarrylG,

Thank you for staying with us at Springhill Suites and for a great review. I'm glad to hear that our staff was able to ensure you had a great stay. We look forward to having you here again in the very near future!

Warm Wishes,

Derek Edwards
Assistant General Manager

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Reviewed 11 February 2014

I stayed for a week. My room was always spotless. The staff is always happy, smiling and extremely helpful. Nhoree, Alexis and Pauline will greet you with a smile every moment and help you at every request (mine was the copy machine and cleaning products for business purposes).
The entire staff has a wonderfully welcoming attitude and makes you feel at home.

  • Stayed: February 2014, travelled on business
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Thank Dennis V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this reviewResponded 13 February 2014

Thank you for taking the time to share a review of on Trip Advisor. I appreciate you sharing your positive experiences with us. It is nice to hear that you found the property and the staff to meet your needs during your stay here in San Diego. We look forward to your next trip back.

Warm Regards,
Kelly Herrington
General Manager

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Reviewed 15 January 2014

This Springhill Suite was the usually room layout and amenities. However it was better than my experiences at other Springhill Suites due to a very helpful, friendly and professional staff. It wasn't just one employee - over a few days I was there I was pleasantly surprised by every employee's attitude. Other positives - the breakfast was very good - nice selection and plenty of fresh fruit. A gas station just across the parking lot was a plus and close to highway.

  • Stayed: January 2014, travelled solo
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1  Thank heidi84
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this reviewResponded 17 January 2014

Thank you for the review! We value your feedback and appreciate you taking the time to evaluate your stay. We are so pleased that you enjoyed your stay. We hope you come back and visit soon.

Warm Regards,

Kelly Herrington
General Manager

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Reviewed 30 December 2013

Got a last minute deal thanks to Alexis and Laura (two very helpful staff members). My boyfriend and I were worried we wouldn't find anything in our price range due to it being the holidays and all. However, we found this hotel and actually got a sick deal on our room. Perfect distance from Qualcomm stadium. You do have a bit of a drive into downtown but no more than 15 20 mins. Something I am use to coming from LA. Overall, such a fun trip! Thanks SpringHill for hooking it up and leaving me with a lot more fun money to spend!

  • Stayed: December 2013
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2  Thank kspice33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this reviewResponded 2 January 2014

Thank you for sharing your experience on TripAdvisor. We value our guest's comments, and were so pleased to hear that Alexis and Laura made your stay more enjoyable. We hope we get a chance to serve you again in the future.

Warm Regards,

Kelly Herrington
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2013 via mobile

The double room is big enough for a family. It is very clean too. It will be better if the beds can be queen sized. The hot breakfast is good.
The only thing I want to complain is the wifi. The internet access is too slow!

Qi

Stayed: December 2013, travelled with family
Thank qiz77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly_Herrington, General Manager at SpringHill Suites San Diego Rancho Bernardo/Scripps Poway, responded to this reviewResponded 30 December 2013

Thank you for the review! We value your feedback and appreciate you taking the time to evaluate your stay. We are so pleased that you enjoyed everything from our spacious rooms to our breakfast. We hope you come back and visit soon.

Warm Regards,
Kelly Herrington
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about SpringHill Suites San Diego Rancho Bernardo/Scripps Poway

Address: 12032 Scripps Highlands Dr, San Diego, CA 92131-5155
Region: United States > California > San Diego
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#25 Family Hotel in San Diego
#50 Business Hotel in San Diego
#56 Romantic Hotel in San Diego
Price Range: £86 - £173 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — SpringHill Suites San Diego Rancho Bernardo/Scripps Poway 2.5*
Number of rooms: 137
Official Description (provided by the hotel):
Our all-suite hotel offers 137 Marriott studio suites each with living, sleeping and a kitchen area with mini-refrigerators and microwaves. Our all-suite San Diego hotel offers wireless high-speed Internet, daily complimentary breakfast, outdoor pool and much more including the newly redesigned inspired lobby and public spaces. We are located just minutes away from Rancho Bernardo, Poway, and San Diego business parks, and we are a short distance from southern California's beaches, Sea World, the San Diego Zoo, the San Diego Wild Animal Park, and other area attractions. When visiting San Diego, the Springhill Suites by Marriott - San Diego / Rancho Bernardo / Scripps-Poway is the perfect choice for you! ... more   less 
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Also Known As:
Springhill Suites San Diego Rancho Bernardo/Scripps Poway Hotel San Diego
San Diego Springhill Suites

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