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“A gem in the middle of everything”

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Omni San Diego Hotel
Ranked #20 of 279 Hotels in San Diego
Certificate of Excellence
Reviewed 24 November 2013

Omni hotel was a very pleasurable experience, not sure it could have been better. Excellent, excellent staff, courteous, timely, friendly. Very comfortable accommodations, fabulous views, great overall feel and look. Extremely convenient. Highly recommended.

  • Stayed: November 2013, travelled on business
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Review collected in partnership with Omni Hotels & Resorts
Thank Gmajor89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,873 - 2,879 of 4,511 reviews

Reviewed 22 November 2013

The valet was friendly and as prompt as he could be but I think at the time of my arrival, there were a number of guest arriving. I was thoroughly impressed with the speed of check-in. Again, there were a number of guests arriving but it only took a couple of minutes to get checked in and the clerk was very friendly and helpful. The guest room was beautiful but it was poorly lit. It wasn't bright enough to even find the in-room dinning menu. My wife says that the bathroom lighting was adequate though. The turn-down service was a nice touch and I appreciated that housekeeping left me with a complimentary bottle of water. The noise comes with the neighborhood and with the door and window closed, it wasn't too bad. I actually kind of enjoy the din of the city and the nearby night clubs. When I booked this hotel, I went ahead and signed up for the loyalty program. In return, I received complimentary WiFi and complementary beverage service in the morning. It was well worth the two minutes that it took to sign up. Overall the property is beautiful and the staff was great. Let me rephrase, the staff was impressive (especially the front desk on check-in and check-out). The location is perfect in terms of nightlife (stumble distance from a number of clubs and restaurants) and we will be back.

  • Stayed: November 2013, travelled as a couple
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Review collected in partnership with Omni Hotels & Resorts
Thank Thor E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013

I greatly enjoyed my stay. Upon entry, the staff was really welcoming. Not just smiles, but very positive and responsive. When I got to the room, it was very clean and comfortable. I greatly appreciated the comfortable bed. The bathroom was very large and pretty clean. The lighting was great. I would definitely suggest the Omni to others, at least the San Diego Omni

  • Stayed: November 2013, travelled on business
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    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
Thank Auberson E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013

This hotel is perfect for a weekend getaway from LA/OC area. Located so close to Gaslamp - aka - near some great 3 star restaurants! Walking distance to the marina was a major plus for us. I would DEFINITELY stay here again. Service was on point! Requested an upgrade to a suite and I was easily accommodated. Plenty of towels, toiletries already present in the bathroom. Microwave was brought up by request - no charge. Love the decor! Love the free lemon water station in the lobby. Great customer service. Friendly staff!

  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
Thank Bao V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 November 2013

The stay was superb. The hotel is very clean. The room was spacious. The staff was friendly and helpful. Very close to the entrance to Gaslamp quarter. Did I mention the hotel was CLEAN? There was no gross factor at all, even in the hallways or in the elevators. I was really impressed. There is also McCormick and Schmick in the building, which translates into convenient dining onsite. Although, keep in mind that the room prices are pretty astronomical. The only complaint I had was that they cut off wi-fi too early. I went to check email at 10 am (checkout time is 12 pm) and their website told me I was no longer recognized as the hotel's guest. Otherwise, highly recommended.

  • Stayed: November 2013, travelled on business
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Thank reviewerNK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 November 2013

I stayed at Omni in San Diego, CA for two nights and I must say I was very impressed with how friendly and prompt the staff was - from valet parking, bellboy to the front desk service. Its location is very convenient with numerous restaurants nearby. My room had spectacular bay view! I would come back again when in town!

  • Stayed: November 2013, travelled on business
    • Value
    • Location
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Review collected in partnership with Omni Hotels & Resorts
Thank Justine N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 November 2013

Nice location and hotel; however, their additonal charges are rediculous. They charge $40 for valet parking and $9 for a bottle of water. I'm a frequent traveler and I am use to the "captive audience" pricing, but this was absolutely rediculous. I will not stay at thsi hotel again.

  • Stayed: November 2013, travelled on business
    • Value
    • Location
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    • Cleanliness
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Review collected in partnership with Omni Hotels & Resorts
1  Thank Craig J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ColleenOmni, Manager at Omni San Diego Hotel, responded to this reviewResponded 25 November 2013

Dear CraigJ.
Thank you for taking the time to review us on TripAdvisor. Customer feedback is very important to us and I do apologize for the frustration caused by the pricing of our valet parking and in-room bottled water. The Hotel offers valet parking only and we are priced very competitively in the downtown San Diego area. An alternate to this is a City-run self-parking garage directly across the street from the hotel that runs approximately $18 per night. For the bottled water, the price is $7 plus tax and handling fee. I will investigate clarifying those charges on the accompanying tag.
We appreciate your business and wish you a happy holiday season.
Sincerely,
Colleen Anderson
Hotel Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Omni San Diego Hotel

Address: 675 L Street, San Diego, CA 92101-7022
Phone Number:
Region: United States > California > San Diego > Downtown , East Village
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Luxury Hotel in San Diego
#16 Family Hotel in San Diego
#20 Romantic Hotel in San Diego
#22 Business Hotel in San Diego
Price Range: £105 - £288 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Omni San Diego Hotel 4*
Number of rooms: 511
Official Description (provided by the hotel):
The Omni San Diego is located in downtown San Diego, just steps from the historic Gaslamp quarter and connected via skybridge to the San Diego Padres ballpark, PETCO Park. This luxury hotel was designed with a cosmopolitan feel to compliment the sunny San Diego setting. The interior is contemporary and comfortable, decorated in warm earth tones and natural materials. Guestrooms are relaxing and well appointed with the finest bedding, upscale bathroom amenities, free wireless internet and unbeatable views. In addition, the hotel houses an extensive collection of rare baseball memorabilia, including a variety of autographed baseballs, jerseys, and a Babe Ruth contract. Whether traveling for business or leisure, a stay at the Omni San Diego Hotel is one you won't soon forget. Culinary offerings include McCormick & Schmick’s Seafood Restaurant, open daily, 6am to midnight. Offering the freshest selection of seafood in San Diego, menus are printed daily based upon local fish market supply and focus on seasonal, locally sourced, farm-to-table creations highlighting organic ingredients. Supplementing the menu is a thoughtful beverage list including progressive wines-by-the-glass and mixologist inspired cocktails with a “house made” approach. The Terrace Bar & Grill, open everyday through September, 11am to 8pm – Poolside, Level 6. In-Room/Remote Dining: 24 hours a day online. Morsel’s Café: Open everyday, 6am to 10pm – Lobby Level. Enjoy a variety of Starbuck’s coffee beverages, grab a snack to go, pick up travel-friendly sundries or a San Diego themed gift on the run. ... more   less 
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Also Known As:
Omni San Diego

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