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“What is all the hype about???”

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Kimpton Solamar Hotel
Ranked #43 of 279 Hotels in San Diego
Certificate of Excellence
GreenLeadersPlatinum level
kansas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“What is all the hype about???”
Reviewed 8 October 2009

The pool, which gets all the hype, is neat. Very lounge like with big screen TV's and nice ambience....but the rest of the hotel needs a serious upgrade in management. I honestly can't say I have ever seen dirty carpet to this extreme in any hotel. Large dust bunnies in the recessed areas at the entrance of most doorways, less than average in room cleanliness, and a very odd smell..particularly in some hallways. Maybe this is due to a pet friendly policy, but it smelled more like must/mold than pet chemicals. I will say that one housekeeping staff was very good, and one of the girls at the front desk was very friendly and nice with directions, however another acted as if the last place she wanted to be was working at the front desk of a hotel. We also had a door key issue when we checked in late one night that ended up with maintenance working on our door at 11pm at night. Sorry neighbors! This was after 2 keys would not work upon check-in. We asked for another (equal) room instead the might be quieter anyway, since we had prerequested a quiet room and ours was right outside the pool area where the action can get loud at night, but they were bound and determined to fix the door and wanted to move us the next day instead. This allowed us two different floors, one MUCH cleaner than the other, but I can not in good conscience recommend this hotel for anyone but those under 25 that are there to party and crash. The drunken, falling guys in the lobby area one night make this apparent as well as the lack of seriousness in upkeep of this hotel.

  • Stayed August 2009, travelled with family
    • Value
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Helpful?
2 Thank tireless_traveler7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jg9263, General Manager at Kimpton Solamar Hotel, responded to this review, 12 October 2009
We are truly sorry that your stay at the Solamar didn't meet your expectations. The pool area (Lounge Six) went through a spring 2009 refresh so we are glad you enjoyed that area.
The Hallway carpets a scheduled to be refreshed early in 2010 which should make us sparkle again as we continue to invest in our dynamic hotel.

Thanks for your comments.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,898 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Miami, FL
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 8 October 2009

After lots of research, we stayed at Hotel Solamar and loved it. The hotel is in the heart of the Gaslamp Quarter and within walking distance to all the restaurants, Petco Stadium, the convention center, etc. It is very elegant and contemporary. The rooms were very roomy and well equipped. It was very child friendly. The staff was extremely pleasant. The complimentary breakfast was a little small, but we still enjoyed it. The hotel has an awesome bar and pool on the 3rd or 4th floor with a great view. The biggest downfall is the $32 a night valet parking but there is a lot 2 blocks away for $8 a night if you don't mind the walk. We are looking forward to returning sometime soon. San Diego is amazing!

  • Stayed July 2009, travelled with family
    • Value
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Helpful?
2 Thank AM143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Washington DC
1 review
Reviewed 8 October 2009

The hotel was fantastic. Great location, service and accommodations.

  • Stayed August 2009, travelled on business
    • Value
    • Location
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    • Service
Helpful?
Thank swhinnie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scotland
Level Contributor
29 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 29 September 2009

My husband and I stayed here for 8 days at the end of September and it's difficult to find fault with this hotel so we can't wait to go back and stay there again. It's clean, the staff are friendly and informative - knowing just the restaurant for whatever you fancied to eat, it's perfectly located for walking to the numerous attrations and the tram system. The only thing we found a bit strange was our room had no wardrobe or any hanging space, maybe this isn't typical but it meant we had clothes lying all over the room. We had a lovely view over the pool area and the noise wasn't a problem because we were on the top floor but I imagine it could get noisy if you were on the lower floors.

  • Stayed September 2009, travelled as a couple
    • Value
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Helpful?
2 Thank TravellingScotThommo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
116 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 29 September 2009

We stayed here after reading reviews on Tripadvisor. And we are glad we did. The hotel was ideally located as my husband was attending a convention at the Convention centre. It was only about a 5 minute walk to here. The Gaslamp restaurant precinct was only 2 minutes away and the most recommended restaurants were only a short walk from the hotel. The concierge had a very handy map with all the restaurants written on it and was more than happy to help us with recommendations. Shopping was very easily accessible as well due to small boutique shops in the next street along with Westfield Horton Plaza only 10 minutes walk away. We did not eat in the restaurant here as we had been told by a fellow traveller that breakfast was very busy and not very good. However, two shops away is the Broken Yolk which has a great menu and very inexpensive breakfasts for most the day. The pool area on the 4th floor has a bar, and a great atmosphere. We even witnessed a wedding as well as a film festival function on one day! We stayed in the Masters Suite and found it to be very comfortable. One criticism was the lack of information in the room. There were no books explaining the hotels amenities or services. The laundry bag was hanging in the wardrobe but there were no instructions regarding the service. However, this was a small shortcoming for the excellent facilities and location. A very mixed group of people staying here, however, I did take heed when reading the reviews and requested a high up quiet room as the pool bar can get noisy at night. Don't forget the free wine hour every day. Its great for networking or just making friends.

Stayed September 2009, travelled on business
Helpful?
2 Thank Peterjules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dundee, United Kingdom
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 15 September 2009

My husband and I stayed at Hotel Solemar 30 August for 5 nights. This was our first visit to San Diego and cannot wait to return to this hotel. The hotel is faultless. It is spotlessly clean, the staff in all areas are exceptional, the rooms were beautiful, the beds are very comfortable and we had plenty of storage space for hanging clothes etc. The restaurant staff are very knowledgeable and welcoming and the staff at reception cannot do enough to help. My husband had left his prescription spectacles in a shop at Las Vegas Airport and the receptionists assisted us in locating them and helped us to track the delivery by FedEx - nothing is too much trouble for these guys. Although we did not eat in JSix in the evening, if the breakfasts are anything to go by I am sure it would have been delightful. The breakfasts are fantastic and we had a good deal with comp breakfast and anything else off the menu for $5. What a deal! As before, the wine reception is a great idea - I would have preferred 6 until 7 but I shouldn't complain. We spent several happy hours in the pool area of an evening and it is a great place to hang out. I can 100% recommend this hotel and have advised my travel provider to recommend this hotel to her future clients. Solemar is ideally situated for all that is going on in San Diego with its fantastic restaurants, bars etc all to hand. All being well we hope to return to Hotel Solemar in a year's time and this time we will make our stay much longer.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
2 Thank Bhoys0
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
jg9263, General Manager at Kimpton Solamar Hotel, responded to this review, 18 September 2009
Thank you for the great review...

We are thrilled that you enjoyed your stay and hope to see you again next year....

Jim
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Northern CA
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 13 September 2009

I was very happy with the quality of this hotel, from reception to to the bedroom all decor was high quality, well kept and done in a playful modern beach style. Cleanliness was impeccable, up with a 5 star hotel. Expect to pay many tips in a hotel with constant service, and don't be surprised at the price of parking, $35. I did the math and it would have been cheaper to park as a "non guest", what a joke! Coffee is only available in the lobby during certain hours, a negative in my opinion. Bed was nicely dressed with down comforter and great sheets, but the mattress was not up to par. How long has in been since they've made mattresses that bounce one side when the other moves? Every time my husband was up or down, I was flopped around. Perhaps Kimpton could order some Heavenly beds? Our room was a corner with three bright window that were able to open, a big plus in my book. There was plenty of room and even a nice closet with shelves and safe (and no mirrored door!). Bathroom was well appointed with Aveda bath products, average size tub and nice shower head. Bathroom had modern vessel sink and beautiful tile. The only down side was the lack of lighting near the bathtub/shower. Only lighting was around sink and a half wall blocked most of that light from getting to tub. No a big deal, but don't expect to do any precision shaving. They also host an afternoon wine reception, if you're into that. I'd pass the alcohol for better parking rates. We found it odd that a pet friendly hotel had no real green space for them to take care of "business" or play. They offered a tiny strip in the sidewalk that has obviously been overused bey their customers (and not even their property, city property). Petco park has a dog friendly area, but for quick morning and bedtime trips this hotel needs to find a better solution. The receptionist was also happy to allow us an early check-in(really early, 9 am), after an all night drive. Internet is free if you are a member of their Kimpton brand "club", you are able to sign up on the spot very easily. Otherwise $10/day. Pool and sun deck area on fourth floor looked really nice, although we did not have the opportunity to enjoy ourselves. We did see (from our room), movies playing one night against one wall, which looked fun. They also had several intimate fire pits and bar area.

Great location if downtown is you destination. Petco park is about a half block away, lots of restaurants, close to shopping, though it's all chain/mall stores, so don't expect anything original. If you are going to the convention center, it's about a 5-10 minute walk. Great for business. If you're looking for family/beaches you better off in the mission bay area or be prepared to hop in the car. It's easy to get to the freeway and just a 10 minute drive, but if Seaworld, and beaches are your destinations, you cannot walk there.

  • Stayed September 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MattAndEmilysTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kimpton Solamar Hotel

Property: Kimpton Solamar Hotel
Address: 435 6th Ave, San Diego, CA 92101-7007
Region: United States > California > San Diego > Downtown , East Village
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in San Diego
#7 Business Hotel in San Diego
#12 Romantic Hotel in San Diego
#13 Spa Hotel in San Diego
#17 Luxury Hotel in San Diego
#31 Family Hotel in San Diego
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Kimpton Solamar Hotel 4*
Number of rooms: 235
Official Description (provided by the hotel):
At the apex of cosmopolitan downtown San Diego, the boutique Kimpton Hotel Solamar lounges between the exciting Gaslamp Quarter, trendy East Village and stunning San Diego Convention Center. These vibrant neighborhoods complement the luxury hotel's coastal cool décor and personable service. Home to the sassy rooftop LOUNGEsix and adjacent Jsix restaurant, Hotel Solamar is also moments from PETCO Ballpark, San Diego Bay, Balboa Park and the San Diego Zoo and miles of beaches. ... more   less 
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Also Known As:
Kimpton San Diego
Hotel Solamar San Diego

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