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“Great location”

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San Diego Marriott Gaslamp Quarter
Ranked #73 of 279 Hotels in San Diego
Certificate of Excellence
GreenLeadersSilver level
Atlanta, Georgia
Level Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
“Great location”
Reviewed 19 November 2013

My husband was in town for a conference and the while family tagged. The location was great- nor only to the convention center but to all the other attraction in the area. Mike at the concierge lounge was awesome. We were in east coast time and my boys or myself could not stay awake for the dessert every night and he would get my boys a cookie. He also got them milk so they wouldn't have to drink soda every night. We were so tired every night at 5:00 about to fall asleep at the table and he was so helpful- more than he could know. There was also a man that was at the concierge lounge in the morning that would always help get us a table for 4 which were hard to come by and that was very much appreciated. My only complaint about the hotel is that the toilet area was not separated from the sink area making it harder for four of us to get ready. Other than that a great place to stay with great people.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MACGermantown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel S, Guest services at San Diego Marriott Gaslamp Quarter, responded to this review, 22 November 2013
Thank you so much for choosing to stay with us! I am so pleased that you and your family enjoyed your visit here. Yes, we are very lucky to have such a nice location, conveniently close to everything in down town San Diego. Mike is a great asset to our team, as well as the rest of our concierge staff and I am happy to read that you felt so well taken care of. Hopefully we will have the pleasure of having you stay with us again soon!

Thank you again!

Katia
Guest Services
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (300)
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English first
Level Contributor
498 reviews
78 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 15 November 2013 via mobile

First stay here but I stay with Marriott world wide every month . This hotel has a great location . One block from all of the bars and restruante . Clean and very nice service .

The parking was expensive and the concierge lounge was below the average services provided at many marriott's I stay at .

The rooms were very clean but an odd layout with the computer table in a side room .

But still a very good place to stay .

Stayed November 2013, travelled on business
Helpful?
Thank Mike T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel S, Guest services at San Diego Marriott Gaslamp Quarter, responded to this review, 22 November 2013
Thank you for staying at Marriott Gaslamp Quarter! We appreciate your loyalty as a Marriott guest. We are very fortunate to have such a great location, only steps from everything you could want to do downtown.

We look forward to having you stay with us again soon!

All my best,

Katia
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kailua, Hawaii
Level Contributor
412 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 151 helpful votes
Reviewed 10 November 2013

This was our first stay at this Marriott and we could not be more pleased with our visit. We had a great room overlooking Petco field which was an added bonus. The staff was very professional, helpful and accommodating. We have frequent trips to San Diego for both family and business and plan to return to the Marriott soon.

Room Tip: Upper floors looking out over the harbor are great at night. If you are a sports fan, the rooms look...
See more room tips
Green Features: There was an environmental presence, although our stay was short without much time to evaluate it further.
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jollymon22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel S, Guest services at San Diego Marriott Gaslamp Quarter, responded to this review, 22 November 2013
I am so glad that you enjoyed your first experience here with us at the Marriott Gaslamp Quarter! I am a huge fan of our Petco Park view rooms as well and am happy that you had such a wonderful stay. Our staff always tries to be as courteous and accommodating as possible, thank you so much for taking the time to reward us with your wonderful review!

We hope to have you and your family back staying with us soon!

Katia
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 November 2013

I stayed here back in July when I was in town for San Diego Comic Con. Previously I'd stayed at the Hilton Gaslamp, and I didn't expect the Marriott to be as nice, but I was pleasantly surprised. The room was a very good size, the bed was very comfortable, and you had all the amenities you could want. The room had very big wardrobe which included a massive safe, 2 to 3 times bigger than most hotel safes.

Service at the hotel was excellent, and check-in was quick and hassle free.

The hotel is situated in the heart of the Gaslamp area, and there are lots of restaurants all within walking distance. For breakfast I'd recommend a trip to the Broken Yolk just around the corner, it has an excellent menu, and the food is good.

I've read other reviews regarding the TV's being very low to the ground, and although this did seem a bit odd, it wasn't really an issue. If you're sat on chair, or on the bed you can see the TV fine, and I think it looks worse in peoples photos than it actually is.

Overall I'd recommend this hotel, and I think it's slightly better than Hilton Gaslamp, but there's not much between them.

  • Stayed July 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sideswipe_uk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel S, Guest services at San Diego Marriott Gaslamp Quarter, responded to this review, 22 November 2013
Thank you for staying with us back in July! We are lucky to be so closely situated to the convention center, especially for all of our Comic Con guests. I am so glad that you enjoyed all of the amenities out hotel has to offer, such as our comfortable beds, large safes, and the wonderful service our staff has to offer. I am glad that you found our location so convenient for all of your needs in San Diego.

We look forward to having you stay with us again soon! Thank you for your great review!

Katia
Guest services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Denver, CO
Level Contributor
152 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 6 November 2013

The rooms were comfortable and the service was ok. Like other reviewers there is no free-wifi and we had to pay for it (it was spotty for free wi-fi in their lobby). Their lobby by the way was really nice.

The best feature of this hotel is its location. Right in the middle of the Gaslamp district and walking distance to everything. There is a restaurant which is part of the hotel and they served breakfast, lunch and dinner I believe but we did not try it. We went around the corner at the Broken Yolk which we really enjoyed (separate review).

I am not sure if I would return to this particular hotel as there were other hotels (which include free wi-fi and free breakfast) in the area and would probably consider them if we return..

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NatC100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel S, Guest services at San Diego Marriott Gaslamp Quarter, responded to this review, 22 November 2013
Thank you for staying with us, I am glad that you thought our rooms were comfortable. I am so sorry to read that you had difficulties with the WiFi during your stay. We recently updated our entire Internet infrastructure and now offer complimentary internet for our guests in the lobby, as well as in the guest rooms.

We are very fortunate to be located so close to everything in the downtown San Diego area. Our restaurant, Soleil offers a wide variety of delicious food for breakfast, lunch, and dinner. I am sorry you feel you would not return to stay with us, hopefully with the changes I mentioned, you might consider it. Thank you again for your review!

Katia
Guest services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ireland
Level Contributor
84 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 November 2013

Comfortable rooms but very poor service from check in to check out. The rooms were clean, comfortable had all requirements except for wifi, although wifi was reasonable value for money if purchased for 24 hours, in fairness the lobby did have free wifi. The service throughout was poor, no offer of assistance with luggage on check in, no local information provided, no service in the afternoon (2.30pm) in the lobby, I requested a coffee whilst waiting for my room to be serviced, I was informed that I would have to go to my room and order room service as this would be the only way to get coffee or visit a local coffee shop! The service in the restaurant was poor but quality of food was good. The area surrounding the hotel is nice and it is ideally located for both leisure and business.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank culruaIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel S, Manager at San Diego Marriott Gaslamp Quarter, responded to this review, 20 November 2013
Dear CulrualIreland,

Thank you for your candid comments. Please accept my most sincere apologies for not meeting your expectations and not delivering the service you deserve. It is not our intention to inconvenience our guests in anyway and I will certainly be discussing this with our team.

I hope that you will consider staying with us again; I am confident your next visit will be significantly better. Once again, I apologize.

Warmest regards,

Jeffrey Burg
Director of Operations
San Diego Marriott Gaslamp Quarter
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Santiago, Chile
Level Contributor
53 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 31 October 2013

Pros: Room was spacious, clean, and modern with nice amenities (not the cheap soap and lotion drill)
I also think the hotel is fairly new.

Decent rooftop lounge- that fire wasn't enough to keep me there for too long at night.

The staff were polite and gave good restaurant recommendations which brings me to my con-

Con: I never saw a concierge at the concierge desk

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank getachkaraoke
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about San Diego Marriott Gaslamp Quarter

Property: San Diego Marriott Gaslamp Quarter
Address: 660 K St, San Diego, CA 92101-7036
Region: United States > California > San Diego > Downtown , East Village , Gaslamp
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Business Hotel in San Diego
#8 Romantic Hotel in San Diego
#25 Luxury Hotel in San Diego
#26 Green Hotel in San Diego
#59 Family Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:4 star — San Diego Marriott Gaslamp Quarter 4*
Number of rooms: 306
Official Description (provided by the hotel):
Fully reinvented the ultra-stylish San Diego Marriott Gaslamp Quarter has quickly become the premier luxury hotel in the heart of the lively Gaslamp Quarter. Adjacent to PETCO Park, Home of the San Diego Padres, and two blocks from the San Diego Convention Center. Boasting a sophisticated modern design and breathtaking Ocean, San Diego skyline and baseball park views, home to Soleil @k Restaurant, Latitude Lounge & ALTITUDE Sky Lounge our award winning open-air rooftop hotspot. ... more   less 
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Also Known As:
San Diego Marriott Gaslamp Quarter Hotel San Diego
Marriott San Diego

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