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“Clean, Friendly and Awesome!”

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Hilton Garden Inn San Diego/Rancho Bernardo
Ranked #54 of 278 Hotels in San Diego
Certificate of Excellence
Pasadena, United States
1 review
“Clean, Friendly and Awesome!”
Reviewed 16 May 2014

Booked this Hotel based on reviews and because of the location to the San Diego Safari Park for a wedding that I was attending. Would stay here again and would recommend for anyone who is looking for a nice Hotel in a nice part of town.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Dionne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, 20 August 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
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669 reviews from our community

Traveller rating
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
San Diego
Level 4 Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 16 May 2014

I booked two rooms for my family who were in town for a wedding. They raved about the service, cleanliness, free breakfast and the pool experience as they had small children with them. Based on that and the swiftness and hassle free check-in I highly recommend this hotel.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank SiSand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, 20 August 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Glen Ellen, California
Level 4 Contributor
38 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 16 May 2014

After a grueling 9.5 hour drive down from the Sonoma Wine Country to join family for a wedding in San Diego, we were pleased to find this very clean, very friendly hotel (a little off the beaten path). I had a terrible time sleeping on a too soft mattress. When I called down in the morning, I asked if all the mattresses were THAT soft and I was told that the King mattresses were more firm and adjustable. I was given a new room just down the hall and my night's stay was removed from the bill. King bed was excellent. Food was delicious. Staff was friendly and helpful.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Leslie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, 20 August 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Fremantle, Australia
Level 4 Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 14 May 2014

Bar nice - food menu very limited - do not order the steak. The staff lovely - especially the little lady behind the bar and Mike at the front desk - accommodating and helpful. I would stay here again.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Perth2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, 20 August 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Saint Louis, Missouri
Level 6 Contributor
250 reviews
87 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
Reviewed 11 May 2014

If i had to actually look hard and find something wrong with the stay, I would say that the parking left a bit to be desired, but other than that there was nothing that would prevent me from coming back to this hotel when I am in the area. The room was clean and well maintained, the breakfast and staff were fantastic, the evening bar person was great as was the evening food. The only thing to be aware of is that it is not right on the road, it is behind a business complex, but that in no way detracts from the hotel.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TCPDump
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, 20 August 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Estero, Florida
Level 6 Contributor
302 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 138 helpful votes
Reviewed 10 May 2014

A nice hotel choice that I can recommend. Found the room to be Clean, Comfortable Beds, Hotel in a Good Location, Good restaurant locations close and found a Friendly Staff and a Nice Breakfast -- Good combo.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JMelq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, 20 August 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 1 Contributor
4 reviews
Reviewed 10 May 2014

My stay was relaxing and peaceful. Location is ideal for the purpose of my trip. Restaurant should open a bit earlier for us early risers. Numerous quality attractions abound from this location. Air conditioning unit was efficient but a bit on the noisy side, I would definitely stay again. Great value for your money.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Ignacio O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
joseph c, General Manager at Hilton Garden Inn San Diego/Rancho Bernardo, responded to this review, 20 August 2014
Thank you for taking the time to share feedback on your recent stay with us via TripAdvisor. We greatly appreciate your honest input and we will be eager to provide any assistance needed to make your next stay as comfortable as possible. We know that you have many other lodging choices available when you travel to San Diego and we appreciate that you chose to stay with us.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hilton Garden Inn San Diego/Rancho Bernardo

Property: Hilton Garden Inn San Diego/Rancho Bernardo
Address: 17240 Bernardo Center Dr, San Diego, CA 92128-2004
Phone Number:
Region: United States > California > San Diego
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#64 Family Hotel in San Diego
#74 Business Hotel in San Diego
Price Range (Based on Average Rates): ££
Hotel Class:3 star — Hilton Garden Inn San Diego/Rancho Bernardo 3*
Number of rooms: 200
Reservation Options:
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Also Known As:
Hilton Garden Inn San Diego/Rancho Bernardo Hotel San Diego
Hilton San Diego
San Diego Hilton Garden Inn

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