Excellent customer service, each of the staff members that I interacted with were above and beyond courteous! A very nice experience.
The complimentary breakfasts and dinners were comprised of quality products, everything was fresh and tasted great. They also made the cost of the room a very good value. Free beer and wine with dinner = best. Thing. EVER.
Room for improvement:
My room smelled musty each time upon entering, but it wasn't unbearable.
I usually see a DVD / Blu-Ray player attached to at least one TV in a room, but there weren't any in this particular room.
I believe they have Direct TV (or similar) in the dining area, but there was only limited availability of cable channels in this particular room.
The $50 fee for Early Check-Out was unexpected and disappointing. I suppose I should have read all of the "fine print" when I booked this stay, but honestly; most business travelers don't, myself included. I was pressed for time when I checked out, so I didn't dispute the charge with the (very gracious) front desk staff. I travel 25% of every year, and I've checked out of several hotels earlier than planned, but his is the first time I've encountered a "penalty" for it.
- Official Description (provided by the hotel):
- Located in Torrey Hills, near Torrey Pines Beach, the Homewood Suites by Hilton® San Diego-Del Mar was specially designed to provide you with a secluded, stress-free stay. Our contemporary studio, one-bedroom and two-bedroom suites provide a true residential feel with all the comforts and luxuries of home. ... more less
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- Also Known As:
- Homewood Suites San Diego-Del Mar Hotel San Diego
- Homewood San Diego
- San Diego Homewood Suites