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“Fabulous experience”
Review of Tower23 Hotel

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Tower23 Hotel
Ranked #7 of 279 Hotels in San Diego
Certificate of Excellence
Abington, Massachusetts
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fabulous experience”
Reviewed 3 December 2013

We stayed at tower 23 last month and had the best experience. The hotel and accommodations were excellent!!! The staff was very pleasant and helpful especially one employee imparticular his name was Joel he helped us with anything we wanted and from beach chairs towel and also went above and beyond recommending outside needs such as nail spa etc. he honestly made our trip so much easier and enjoyable we will define aptly be coming back not only based on the hotel itself but the extremely pleasant experience we had with your staff employee named Joel thx again Joel we will be back to see u soon thx Kendra xoxoxo

Room Tip: Def get a room with ocean view beautiful
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  • Stayed October 2013, travelled with friends
    • Value
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    • Cleanliness
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Helpful?
1 Thank Kdrop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
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West Bloomfield, Michigan
Level Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 3 December 2013

No coffee in rooms......no cotton balls....no q-tips....no shower cap.....and NO ART on walls in room or hallways or plants for some color.....We stayed in the Surf Pad with 2 beds......view was nice of ocean and beds were comfortable......the ONE SINK was a disaster!!!!!!!!!!!!..should have 2 in a room with 2 queen side beds ......the light fixture hung right above your head....DISASTER WAITING TO HAPPEN!....The restaurant did not open until 11am for breakfast.......we like to eat early.........so we were forced to eat else where !!!!!!!!!The nicest part of the hotel was the terrace area on the 2nd floor where you could order food and relax.....no pool though!........We liked the Pacific Terrace Hotel with a pool and hot cookies every night much better down the boardwalk where we have stayed at least 8 times!!!!!!!!!!!!!

Room Tip: 3RD floor only surf pads!
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  • Stayed November 2013, travelled as a couple
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Helpful?
3 Thank chanel49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Los Angeles, California
1 review
Reviewed 30 November 2013

I had a terrific brief trip at Tower 23. Raul Lopez, the attendant who checked us in, was incredibly kind and helpful. He upgraded my girlfriend and I a to a fabulous room when I asked if they had a room that had a better ocean view. On top of not charging us for the upgrade, he brought us a second round of complementary check-in drinks, which was much appreciated after a long drive from Los Angeles. Raul went above and beyond in his service to us. He was very personable, professional, and fun to speak with. Complements to Tower 23, and especially to him!

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jessica c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Houston, Texas
Level Contributor
95 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 173 helpful votes
Reviewed 14 November 2013

My daughter and I spent two nights at Tower 23 in a 3rd floor Sky Pad with two queen beds.
Things I loved:
-Location - Right on the beach and in the heart of Pacific Beach. Fantastic location!!!
-Awesome beds - very comfortable beds with a jillion pillows.
-The hotel has a wonderful vibe.
-The restaurant, JRDN, is wonderful. The food is fresh and yummy - Room Service is fast and very good.
-We had a wonderful balcony overlooking the deck. The hotel is U shaped around a cool deck with a fire pit and sofas, as well as lounge chairs. Amazing sunsets.
-2 nice, soft robes!
-Very good housekeeping.
-Great free wi-fi all over the hotel.
-Very friendly and helpful staff.
-Fruit water by the elevator
-Great towels
-Nice mini bar (but no wine in it.)

Things I didn't love:
-There were no plugs bedside in our room. In fact, the only plug was on a shelf at the desk. I use my phone as an alarm clock, and I did not like my phone across the room. Bring an extension cord and/or power strip for your stay here.
-There was not a phone by our bed - the phone was at the desk. Again, makes for a weird wake up.
-No coffee maker in the room. I really like having a small cup of coffee in the morning, and then either go out for breakfast or order room service. Having said that, room service coffee is excellent.
-There is not a pool at the hotel. HOWEVER, the Pacific Ocean is steps from the hotel door, and is magnificent. Tower 23 really doesn't need a pool.

Overall, we loved this hotel. My main criticism is the lack of plugs in the room. We will for sure stay here again - it's a great hotel - I'll just bring an extension cord and power strip. I would give 5 stars IF there were electrical outlets bedside.

  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TexasTandE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T23Manager, Manager at Tower23 Hotel, responded to this review, 18 November 2013
Thank you for taking the time to review Tower23. As you experienced, "life is better at the beach"! Our fabulous location, ocean views and award-winning restaurant make us San Diego's best beachfront hotel. No need to bring an extension cord, our staff will gladly provide you with extra outlets. Just let us know and we'll have them waiting in your room when you arrive.
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London, england
Level Contributor
171 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 13 November 2013

Let me say that I suspect this hotel doesn't have the 65 year old mature couple as its target market. We were drawn by the proximity to the airport, its location on the beach and the easy availability of public transport and were disappointed by none of these.

The staff were uniformly friendly and helpful. We chose a 3rd floor surf pad which overlooked the beach and was reasonably sized if a little austere. The large array of (to pay for) goodies lined up in the room was an irritant as was the inability to make tea and coffee in the room (it was freely available in the lobby). For something purporting to be a top range hotel it would have been good if the sliding bathroom door had closed fully and a vanity unit had been available on both sides of our large bed. The bar was clearly for a younger crowd and the restaurant menu didn't attract us in. But overall we enjoyed our stay - the hotel could easily move up the rankings if it does something about the irritants.

Room Tip: 3rd floor is a must
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank taxdoug
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calgary, Canada
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 9 November 2013

We used Tripadvisor to find a beach place. We didn't know San Diego and took chance on staying on the beach. It's a big city so cabs from the hotel to the zoo or airport will cost about $40. We didn't rent a car and it's easy to get around by walking. Pacific Beach looks like party central. Tons of great food around - Café 967 (coffee bar) we found on last day and Oscar's for fish tacos are great. Farmers Market on Wednesday night on Garnet is great too.

The hotel is very clean and fresh. The cleaners (Christina and Diego) were fantastic. They had the lobby / windows / common areas shining. My hats off to them. Raul at the desk was also very helpful getting things organized. We did a surf school with SD surf and it was right out on the beach in PB. It was perfect. The beach is great and the boardwalk out front is perfect for walking.

The rooms are ideal. Very modern feel, the bed is comfortable and they have a billion pillows on the bed. I liked all their touches with the menu / notes etc. Very spa feel. It's not a big hotel and it doesn't have a pool which would be amazing. If you are looking for a relaxing getaway in the middle of the week, this is perfect. If you want to party, this place probably rocks on the weekend. The price in November was fabulous and I would recommend this place to friends. Honestly, all the other hotels I saw from the boardwalk looked dumpy compared to T23

Room Tip: We had serenity pad 312. Nice view across the deck and we could see sunset from the room. No pool o...
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank vesia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T23Manager, Manager at Tower23 Hotel, responded to this review, 18 November 2013
Wow! At Tower23, it is our wonderful team members that separate us from the pack. It's so kind of you to recognize their hard work. It sounds like you really took advantage of everything San Diego offers during your trip! We hope to see you again soon.
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Phenix City, Alabama
1 review
Reviewed 5 November 2013

I recently stayed here for 5 five days with a friend. Coming from Alabama I had no idea where anything was located but the concierge Joel was wonderful with helping us find anything. He also made great recommendations for restaurants and fun places to hang out; which was pretty much in walking distance from the hotel. Everything was very clean and neat which was my main concern since Im a slight germophobe:) I give Tower 23 4.5 stars only because theres no fitness center. A girl still wants to stay in shape while vacationing;)

Jasmine

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jasmine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tower23 Hotel

Property: Tower23 Hotel
Address: 4551 Ocean Boulevard, Between Felspar St. & Garnet Ave., San Diego, CA 92113-1937
Region: United States > California > San Diego > Pacific Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 On the Beach Hotel in San Diego
#4 Luxury Hotel in San Diego
#13 Romantic Hotel in San Diego
#30 Family Hotel in San Diego
#40 Business Hotel in San Diego
Price Range (Based on Average Rates): £££
Hotel Class:4 star — Tower23 Hotel 4*
Number of rooms: 44
Official Description (provided by the hotel):
Enjoy an Endless Summer at TOWER23 Hotel Beachside and Ocean View Accommodations. Each room features a private balcony, flat screen TV and complimentary Wi-Fi, award-winning JRDN Restaurant offering Contemporary Surf + Turf, luxurious sun deck with fire pit and sweeping ocean views. ... more   less 
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Also Known As:
Tower23 Hotel San Diego
Tower23 San Diego

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