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“Super nice”
Review of Tower23 Hotel

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Tower23 Hotel
Ranked #8 of 278 Hotels in San Diego
Certificate of Excellence
Reviewed 22 August 2014 via mobile

Very nice place to stay in San Diego if you are looking for some fancy place.
The restaurant is amazing too.
Enjoy a ride on the coast. Free rental bikes is available!!! Wifi perfect works! The fireplace is amazing to enjoy the sunset drinking a wine.
I would not recommended it for families w/ kids... The hotel doesn't have a pool or a shower :-(((
The hotel could also carry your chair to the beach... And have a nice shower (20 minutes to wash my hair...).

Stayed: August 2014, travelled as a couple
Thank Marcela O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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472 - 478 of 974 reviews

Reviewed 19 August 2014

We booked Tower 23, San Diego for a 3 night stay after reading its great reviews on various boutique web sites. What a HUGE disappointment this stay was. We arrived in Sab Diego eager to enjoy the last 3 days of our 20 day road trip relaxing in a beach hotel and swimming in the Pacific Ocean. We had just completed a long drive from Santa Monica, down PCH 101, through the beautiful coastal views of Orange County. Our hearts sank in disbelieve when our Sat Nav took us through a run down part of town, past several tattoo parlours and delivered us to a not very nice local car park that backed onto Tower 23. We drove to the hotels valet parking area and out first sighting was a huge security guy manning the door and crowds of end of day beach goers coming and going into the hotel bar. Not quite the ambiance we had expected. Ok...maybe it will get better we thought. The check in process was OK, the concierge was literally a hole in the wall with nobody there. Our bags were quickly delivered. The room looked as described but smelt stale and much starker in the flesh. On opening the patio door to let in fresh air, we were greeted by quite rude prolonged stares from the hotel "guests" on the patio area as though they were checking out the new arrivals. The atmosphere was starting to be the dominant factor in making us feel uncomfortable here. Putting our initial concerns to one side we quickly decided to take in the beach area and went for a stroll along what we thought would be a private beach area to the hotel (the hotel is described as being the only hotel in San Diego that is located on the beach). However, the hotel lead directly out to a very busy board walk or pavement, full of end of day beach goers, mainly gangs of teenagers, skate borders, dog walkers, buggy pushers, cyclists. The immediate beach area seemed to be a surfers area and did not compare with Orange County beaches. After 10 mins of taking in tacky shops selling cheap t-shirt and overcrowded bars, we made our way back to the haven of Tower 23. So it seems had the rest of the beach goers. We quickly realised that the hotels description of a private decking and bar area related only to a concrete balcony area with landscaping not seen this side of the 70s and not the hotels main bar and restaurant area which was full and boisterous. Yes, the hotel overlooked the sea and the decking area had obviously been used as the focal point for all the PR shots, but it gave no further benefit to guests other than a view, which could be had anywhere.Trying to get a bit of enthusiasm going, we asked about the wine tasting event that had been set up in decking area. We didn't want to sit in a busy bar or restaurant with 2 kids after a long drive. We went along, paying $20 a glass to sample local wines and to order bar food for our teenage kids. Our teenage kids were again stared at as though they were not welcome and went back to the room after 10 mins and no sign of bar food service. The most charmless man served our wine and after 2 small glasses and having to work our way through awkward looking singletons making small talk, we had had enough. We had 3 unsuccessful attempts at ordering room service. It was very limited in choice and disappointing e.g cheese and crackers, pitta bread and dips. We wanted out last 3 days of our Californian trip to be relaxing and unwinding and sadly,this place felt very much like being at a badly organised 18-30's party. It may be a smart looking hotel with a view, and offer the young locals a feel good factor in an area crying out for more investment but it does not offer the style, service or atmosphere expected of luxury boutique hotel . We checked out the next day and discovered the true beauty of San Diego is so much more than the Tower 23 area of Pacific Beach.

  • Stayed: August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
5  Thank Judith S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
T23Manager, Manager at Tower23 Hotel, responded to this reviewResponded 29 August 2014

Dear Judith -
Thank you for taking the time to review your stay. I'm sincerely sorry that your visit to Pacific Beach did not meet your expectations. I'm happy to hear you were able to find an area that better suited you and your family and I hope the rest of your visit to San Diego was wonderful.

We use each review as a chance to improve. While we think our marketing materials are an accurate reflection of the property, I will use your review as a chance to look them over with a different perspective.

Warmest regards,
Stacy

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 August 2014

Tower 23 is fantastic, from start to finish this was one of the best trips my wife and I have ever taken. We had the Sweet Suite, with its stunning ocean view, it was worth every penny. Staff was friendly and helpful, bed was comfortable, food was great. IT would be hard to do better than Tower 23.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
1  Thank Brian A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 August 2014

I stayed here for six nights in July 2014 as part of a two-month tour of the USA. It was poor value for $410 a night

To be positive, I found the building attractive, light and airy with lovely sunset views. The bed was very comfortable - the best pillows I've ever slept on. The sun deck was well-used by sun-bathers and I did see a couple of small children enjoying the pool, which is a few inches deep.

However, I think Tower 23 is a high-end restaurant with rooms rather than a hotel with a restaurant - but vegetarians, vegans or anyone following a special diet will struggle here and there are there virtually no other options except fast food nearby. Diners crowded the deck most evenings and there was music playing, so it's not a good place to relax with a book at the end of the day. The staff at front of house were friendly in a corporate style. If there was a concierge service, I didn't find it. Even the tourist leaflets were hidden in the parking garage, presumably so they did not spoil the presentation of the lobby.

My room was very clean but I had to ask for mine to be serviced as late as 4pm one day. There was only one chair, a desk-chair, in a two-bedded room. I would have liked an easy-chair. I would also have expected a bath tub and a magnifying make-up/shaving mirror in the bathroom. The laundry service was expensive and not reliable. The only elevator/lift broke down (it happens) but it took two days to be fixed (this shouldn't happen).

I chose the hotel for its small size and a neighbourhood I would understand - I'm a retired surfer - but the area is very busy with cyclists, skaters and pedestrians all competing for space along the sea-front. I would have been happier in La Jolla or one of the other towns further north, or even a little closer to San Diego on Mission Beach.

Go here if you are young, surfing, part of a crowd. You may well enjoy it. If you want the higher-end, personal service hotel experience that I have found elsewhere America, keep looking.

Room Tip: Avoid the corner "Spirit" rooms - they have a very partial view of anything.
See more room tips
  • Stayed: July 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
5  Thank Mermatron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2014

What a uba cool hotel, very modern, clinical stark hotel with a hip attitude. Rooms big clean and funky. The bar has a view to die for and a real funky vibe. The place to be seen on mission beach. Had a fabulous 4 day visit. Staff very attentive, nothing to much trouble. Hotel on the beach. Sunsets to die for. If your are visiting San Diego this is a great place to stay. I would thoroughly recommend it, 5 star luxury

  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank JamieSimpson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 August 2014 via mobile

Tower23 is worth every penny. We just checked out today after our second stay at this property. The hotel is in a great location. It is oceanfront with many shops and restaurants within walking distance. The room service is prompt and tastes great. The rooms are large and clean. Basically, I have no complaints. Stay here. You won't regret it. I recommend an oceanfront room; the view is worth the extra $$.

Stayed: August 2014, travelled as a couple
Thank Tiffany K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 August 2014

Tower 23 is perfectly situated at Pacific Beach. The view from the sundeck and the hotel restaurant is amazing, and you will never get tired of watching the beach and the boardwalk.
Rooms are nice and bright, try get a room facing the beach or the street instead of the sundeck (otherwise not much privacy). The onsite restaurant/bar is quite noisy due to the number of people visiting, but the rooms are actually pretty soundproof when closing the balcony doors. It would have been nice though being able to sleep to the sound of the waves, but the restaurant simply is far too popular. If you don’t want to make use of the hotel restaurant, there are several fine restaurants within easy walking distance.
We received fantastic service from all employees. It is rare to find so friendly and informative valet parking, and also the concierge was fantastic.
Pacific Beach is a great place to stay when in San Diego, and Tower 23 in particular.

  • Stayed: July 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Thank mollerCopenhagen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Tower23 Hotel

Address: 4551 Ocean Boulevard, Between Felspar St. & Garnet Ave., San Diego, CA 92113-1937
Region: United States > California > San Diego > Pacific Beach
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 On the Beach Hotel in San Diego
#5 Luxury Hotel in San Diego
#13 Romantic Hotel in San Diego
#30 Family Hotel in San Diego
#40 Business Hotel in San Diego
Price Range: £161 - £334 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Tower23 Hotel 4*
Number of rooms: 44
Official Description (provided by the hotel):
Enjoy an Endless Summer at TOWER23 Hotel Beachside and Ocean View Accommodations. Each room features a private balcony, flat screen TV and complimentary Wi-Fi, award-winning JRDN Restaurant offering Contemporary Surf + Turf, luxurious sun deck with fire pit and sweeping ocean views. ... more   less 
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Also Known As:
Tower23 Hotel San Diego
Tower23 San Diego

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