Recently I booked a room at the Keating on line in anticipation of a Holiday Bowl invitation to my alma mater. Unfortunately we were offered a different bowl game and when I tried to cancel my booking I found out I had somehow booked a non-refundable room. I contacted Christos Brooks, Assistant General Manager, who immediately started working on my problem even though he was out of the office, on a business trip. When he returned, he very quickly took care of my problem, totally in my favor and I was not charged for the booking. The customer service here is top notch and I recommend The Keating to anyone traveling to San Diego. You can't beat great climate and great service.
- Official Description (provided by the hotel):
- San Diego’s first true luxury boutique hotel that transformed the Gaslamp District from bland to chic. Situated in a building dated from 1890, The Keating is Pininfarina’s first hotel creation -world-renowned master designer behind Ferrari and Maserati. The result is a rare fusion of past and future. ... more less
- Reservation Options:
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- Also Known As:
- Keating Hotel San Diego
- Keating San Diego